Ubi-Swaggins

Hey folks,

If you are getting this particular error, it is related to the country on your account not matching the account you got the game on.

I would advise checking your country set on both Epic and Uplay are matched, if they are not, please contact our support team via our website and change the country to match your Epic account.

Hey Deadeye6126,

Have you made a ticket on our support website about this?

If not, please do, as we cannot resolve payment issues via Forums.

Hey SpringierRat482,

I'm sorry to hear that!

Have you tried any Troubleshooting?

Hey guys,

Thank you for the reports!

This has been passed to the dev team and is being investigated.

Hey Darkereus,

Are you able to provide a video showing the Map-Screen not having any SHD Tech Caches around?

Cheers,

Hey folks,

I am sorry for the delay in resolving this issue. The team is still investigating it.

Thank you all for your continued patience.

Originally Posted by ZunniMoo
I have the same issue, I have R6 on the PS4 but I haven’t got it on uplay and I use the same account. Can you activate it for me.

You should now have access to the TTS, please login to Uplay and check the my games section.

Originally Posted by Asrirush
I own rainbow six on the ps4 and logged into uplay on my pc and the tts was not in my library

Hey there,

The TTS should be in your Uplay PC game library now, if it does not show up, try logging out and logging back in.

Hey btilford80,

Thanks for confirming that your issue is solved.

I will pass your feedback onto the team.

Cheers

Hey Enclosure-HD,

Sorry to hear you have not had the best time with Siege recently.

When you say the latest update, just to clarify, you are referring to the Operation Phantom Sight update?

You didn't get any crashing issues on Burnt Horizon?

Hey VE5P,

Sorry to hear you are experiencing this as well.

Is your copy of the game on disc or digital?

Have you tried the steps in the PS4 Troubleshooting FAQ?

Hey Sam1098209871,

Welcome to the forums!

Does it not work for you even after following the steps provided by my colleague?

Hey XorphTheFirst,

Sorry to hear that.

We aim to respond to tickets within 48 hours from receiving it but this is not always possible.

If you drop me your ticket number I can check for any delays?

Hey Xx0_MASTER_0xX,

Thank you for reaching out and welcome to the forums.

Laptops are generally not supported due to their components not being as powerful as their PC Counterparts (Generally speaking).

What spec is the Laptop and what graphics setting are you running at?

Hey folks,

Thank you for the reports,

This has been passed along to the team for further investigation.

Hey BYMOSSY,

I have added the TTS to your account, it should be available to download on Uplay the next time you log in

Hey ZFG_Reaper,

I am sorry you are experiencing issues with players using the glitch in-game. You can report players to us by going through our official support channel

These glitches are being tackled by the dev team and working on fixes for both console and PC.

Hey Vdyleyko,

Has this only been since the last update for you? Were you experiencing issues before that?

Have you made a support ticket on our website with your MSinfo and DxDiag attached? ... Read more

Hey quixadhal,

This issue is known by the dev team and they are investigating it.

Thank you for the report

Hey folks,

If you have bought the game but not received it, please make a ticket on our website so the Ubisoft Store team can look into this.