Ubi-TheBerry

Ubi-TheBerry



12 Aug

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @aegorraas,

Thanks for getting back to us and sorry to hear that!

As requested, could you please provide a clip or some screenshots so we can pass it onto the team?

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @aegorraas,

Thanks for getting back to us and sorry to hear that!

As requested, could you please provide a clip or some screenshots so we can pass it onto the team?

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @aegorraas,

Thank you for reaching out to us and reporting this!

This doesn't appear to have been reported to us until now, so if we can view the clip you've captured it'd be appreciated!

Microsoft have a guide here on ways to access your Capture on different devices.

If you could please upload it to a hosting...

Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @aegorraas,

Thank you for reaching out to us and reporting this!

This doesn't appear to have been reported to us until now, so if we can view the clip you've captured it'd be appreciated!

Microsoft have a guide here on ways to access your Capture on different devices.

If you could please upload it to a hosting...

Read more

11 Aug

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thank you for getting back to us @bikeatx, glad to see you can now access the Expansion.

As your issue has been resolved, I'll lock this thread, but you know where we are if there's anything else we can help with.

Likewise your feedback will be dually noted.

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thank you for getting back to us @bikeatx, glad to see you can now access the Expansion.

As your issue has been resolved, I'll lock this thread, but you know where we are if there's anything else we can help with.

Likewise your feedback will be dually noted.

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey guys,

Thank you for the updates and @Et4hiel , thank you very much for sharing this workaround!

Could the rest of you please give this a try and let us know if this works for you too? As this would be very beneficial for the team to know.
...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey guys,

Thank you for the updates and @Et4hiel , thank you very much for sharing this workaround!

Could the rest of you please give this a try and let us know if this works for you too? As this would be very beneficial for the team to know.
...

Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey guys,

Thank you for the updates and @Et4hiel , thank you very much for sharing this workaround!

Could the rest of you please give this a try and let us know if this works for you too? As this would be very beneficial for the team to know.
...

Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for getting back to me and letting me know @sbchic !

For us to take a closer look, could you please provide a clip showing your Quest Log and you checking your letter box in Eivor's room? (Please post this as a link from a site such as YouTube)

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for getting back to me and letting me know @sbchic !

For us to take a closer look, could you please provide a clip showing your Quest Log and you checking your letter box in Eivor's room? (Please post this as a link from a site such as YouTube)

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there guys,

Thank you for this post and sharing your thoughts on Assassin's Creed: Valhalla, as well as other recent releases.

I'm very sorry to hear your experience of the game has been negative while we work on previous and current reported issues and bugs.

Work is still very actively ongoing on the game to address the bugs reported to us with frequent hotfixes and Title Updates being created to address these, with the Pinned Threads following progress on this.

We try to maintain a level of transparency with players regarding issues when they're reported and investigated, however unfortunately when it comes to these investigations we're unable to provide exact dates to expect resolutions.

With the release of Siege of Paris and more content planned, we of course hope you can enjoy Assassin's Creed: Valhalla again as more issues are fixed.

We're more than happy to pass your feedback regarding the Stealth and Archery sys...

Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there guys,

Thank you for this post and sharing your thoughts on Assassin's Creed: Valhalla, as well as other recent releases.

I'm very sorry to hear your experience of the game has been negative while we work on previous and current reported issues and bugs.

Work is still very actively ongoing on the game to address the bugs reported to us with frequent hotfixes and Title Updates being created to address these, with the Pinned Threads following progress on this.

We try to maintain a level of transparency with players regarding issues when they're reported and investigated, however unfortunately when it comes to these investigations we're unable to provide exact dates to expect resolutions.

With the release of Siege of Paris and more content planned, we of course hope you can enjoy Assassin's Creed: Valhalla again as more issues are fixed.

We're more than happy to pass your feedback regarding the Stealth and Archery sys...

Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @bat678man,

Thank you for taking the time to share this suggestion with us, it's appreciated!

This is something that just so happens to have been passed onto the team for consideration already, so I'll pass your post on as part of this!

If there's anything more we can help with or you'd like to share at all, please let us know!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @bat678man,

Thank you for taking the time to share this suggestion with us, it's appreciated!

This is something that just so happens to have been passed onto the team for consideration already, so I'll pass your post on as part of this!

If there's anything more we can help with or you'd like to share at all, please let us know!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @roy__cropper,

Thank you for taking the time to respond to this older post, hopefully it helps the player and welcome to the Forums too!

Please be careful when posting though not to update long old threads as this can lead to irrelevant issues being bumped up the Forums.

As this is the case, I'll lock this thread for now but we appreciate you taking the time to help other players, keep at it!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @roy__cropper,

Thank you for taking the time to respond to this older post, hopefully it helps the player and welcome to the Forums too!

Please be careful when posting though not to update long old threads as this can lead to irrelevant issues being bumped up the Forums.

As this is the case, I'll lock this thread for now but we appreciate you taking the time to help other players, keep at it!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @pliantlemon1440,

Thank you for reaching out to us, I'm sorry to see you're unable to progress with the Expansion mission!

Could you please provide a clip demonstrating this behaviour (ideally uploaded to a hosting site such as YouTube and linked here) so we can take a closer look and pass it onto the team?

Likewise, can you also ensure you have a recent save available on the Cloud?

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @pliantlemon1440,

Thank you for reaching out to us, I'm sorry to see you're unable to progress with the Expansion mission!

Could you please provide a clip demonstrating this behaviour (ideally uploaded to a hosting site such as YouTube and linked here) so we can take a closer look and pass it onto the team?

Likewise, can you also ensure you have a recent save available on the Cloud?

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @bikeatx,

Thank you for reaching out!

We haven't had any reported issues with the Stadia release, are you still unable to access the Expansion?