Ubi-TheBerry

Ubi-TheBerry



11 Aug

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @MattDouble0,

Thank you very much for reaching out to us and reporting this!

At the moment, this doesn't appear to have been reported before.

So we can pass this onto the team, could you please capture a clip of this behaviour and link it here?

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @katip1232020

Sorry to see you're also having issues!

Following @Anchorage76's post noting allocating space working for them, is this something you...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @katip1232020

Sorry to see you're also having issues!

Following @Anchorage76's post noting allocating space working for them, is this something you...

Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @bat678man,

Thank you for the report and clip!

These have been passed onto the team for them to investigate further.

We'll let you know should there be any more news.

Much appreciated!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @bat678man,

Thank you for the report and clip!

These have been passed onto the team for them to investigate further.

We'll let you know should there be any more news.

Much appreciated!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @Robbsinsky

Thank you for reporting this and for including a clip, it's appreciated!

Just to check, as this is the first report we've received of this kind, could you please try verifying the game's files?

This will ensure no files are missing or corrupted that may otherwise prevent elements of the game from working as normal.

Please let us know if there's any changes and w...

Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @Robbsinsky

Thank you for reporting this and for including a clip, it's appreciated!

Just to check, as this is the first report we've received of this kind, could you please try verifying the game's files?

This will ensure no files are missing or corrupted that may otherwise prevent elements of the game from working as normal.

Please let us know if there's any changes and w...

Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @Robbsinsky

Thank you for reporting this and for including a clip, it's appreciated!

Just to check, as this is the first report we've received of this kind, could you please try verifying the game's files?

This will ensure no files are missing or corrupted that may otherwise prevent elements of the game from working as normal.

Please let us know if there's any changes and w...

Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @peanutbleu!

I'm afraid we don't have the tools or facilities available to force any PlayStation Trophies or Xbox Achievements in any titles as these run on systems catered to by the platforms themselves, so we cannot provide any guarantee that a fix per-say will be issued.

At this time, for some trophies the requirements will have to be completed again for the them to be triggered on the new platform.

We understand this can be an inconvenience, particularly when having to start a new game to re-trigger those earlier quest trophies and are happy ...

Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @peanutbleu!

I'm afraid we don't have the tools or facilities available to force any PlayStation Trophies or Xbox Achievements in any titles as these run on systems catered to by the platforms themselves, so we cannot provide any guarantee that a fix per-say will be issued.

At this time, for some trophies the requirements will have to be completed again for the them to be triggered on the new platform.

We understand this can be an inconvenience, particularly when having to start a new game to re-trigger those earlier quest trophies and are happy ...

Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @peanutbleu!

I'm afraid we don't have the tools or facilities available to force any PlayStation Trophies or Xbox Achievements in any titles as these run on systems catered to by the platforms themselves, so we cannot provide any guarantee that a fix per-say will be issued.

At this time, for some trophies the requirements will have to be completed again for the them to be triggered on the new platform.

We understand this can be an inconvenience, particularly when having to start a new game to re-trigger those earlier quest trophies and are happy ...

Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there guys,

Thank you for reporting this, sorry to hear that some content isn't accessible!

May we please know more about this issue, including;

  • The exact content you're unable to access
  • Your current mission progress in-game
  • Are you just using a new save or different console profile?


We're more than happy to take a closer look, thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there guys,

Thank you for reporting this, sorry to hear that some content isn't accessible!

May we please know more about this issue, including;

  • The exact content you're unable to access
  • Your current mission progress in-game
  • Are you just using a new save or different console profile?


We're more than happy to take a closer look, thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for letting us know @kingoshus, it's appreciated!

Hopefully this may help anyone else having similar issues!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for letting us know @kingoshus, it's appreciated!

Hopefully this may help anyone else having similar issues!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @phillipshawn ,

Could you please try uploading your image to a hosting site (such as Imgur or a cloud drive) and share the link here?

This should get round any upload limits you're currently facing here.

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @phillipshawn ,

Could you please try uploading your image to a hosting site (such as Imgur or a cloud drive) and share the link here?

This should get round any upload limits you're currently facing here.

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there guys,

Thank you for reaching out to us with this report and for the clip @Kennyannydenny it's appreciated!

I've passed this report and lip onto the team for further investigation.

Should we have more information, we'll let you know!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there guys,

Thank you for reaching out to us with this report and for the clip @Kennyannydenny it's appreciated!

I've passed this report and lip onto the team for further investigation.

Should we have more information, we'll let you know!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there guys,

Thank you for reaching out to us with this report and for the clip @Kennyannydenny it's appreciated!

I've passed this report and lip onto the team for further investigation.

Should we have more information, we'll let you know!