Ubi-TheBerry

Ubi-TheBerry



11 Aug

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @ninjasan10

Thank you for getting back to us and giving that a try, I'm sorry to hear you're still having issues!

Have you yet created a case on our Support Site and sent over your system files?

...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @ninjasan10

Thank you for getting back to us and giving that a try, I'm sorry to hear you're still having issues!

Have you yet created a case on our Support Site and sent over your system files?

...

Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @Kennyannydenny

Thank you very much for this report and for the accompanying clip, I can certainly see what you mean!

I've passed this onto the team for them to look into further.

In the meantime, could you also please ensure you have a save available on the Cloud (it'll have a Cloud icon next to it once it's been saved / uploaded).

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @Kennyannydenny

Thank you very much for this report and for the accompanying clip, I can certainly see what you mean!

I've passed this onto the team for them to look into further.

In the meantime, could you also please ensure you have a save available on the Cloud (it'll have a Cloud icon next to it once it's been saved / uploaded).

Thank you!


10 Aug

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for keeping us in the loop @bloodyvampie !

Glad to hear the workaround did the trick for you!

You know where to find us if there's ever anything more we can help with.

Take care!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for keeping us in the loop @bloodyvampie !

Glad to hear the workaround did the trick for you!

You know where to find us if there's ever anything more we can help with.

Take care!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for getting back to us and sharing this screenshot @bartvanoranje !

I've passed this onto the team as part of their ongoing investigation into this.

In these cases, having available Save Files can also help with the investigation so could you please confirm if you have a current available save on the Cloud?

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for getting back to us and sharing this screenshot @bartvanoranje !

I've passed this onto the team as part of their ongoing investigation into this.

In these cases, having available Save Files can also help with the investigation so could you please confirm if you have a current available save on the Cloud?

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @Norior2021

Thank you for reaching out to us, I'm sorry to hear you're also having issues with the Puca!

May we please know the platform you're playing on and if possible could you please capture a clip of this and link it here so we can take a closer look and pass it onto the team if necessary?

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey guys!

Thank you for this suggestion @KopfSmertZz !

Have you yet been able to give this a try @MstrTarvos ?

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey guys!

Thank you for this suggestion @KopfSmertZz !

Have you yet been able to give this a try @MstrTarvos ?

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey guys!

Thank you for this suggestion @KopfSmertZz !

Have you yet been able to give this a try @MstrTarvos ?

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @vitocor-19 !

Just checking in to see if you're encountering the above mentioned 0x70001201 error at all?

And if so, have you given any of the previously mentioned troubleshooting steps a try?

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @vitocor-19 !

Just checking in to see if you're encountering the above mentioned 0x70001201 error at all?

And if so, have you given any of the previously mentioned troubleshooting steps a try?

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @vitocor-19 !

Just checking in to see if you're encountering the above mentioned 0x70001201 error at all?

And if so, have you given any of the previously mentioned troubleshooting steps a try?

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there guys,

Is there something we can help with?

At the moment, we can only support in English, French and German here.
 
Could you please translate your post into one of those languages so we can see how we can best help?
 
Otherwise, you're more than welcome to open a ticket through our [url=https://ubi.li/AHIgv]Support Site[/url], where we'll get back to you in your preferred language.
 
Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there guys,

Is there something we can help with?

At the moment, we can only support in English, French and German here.
 
Could you please translate your post into one of those languages so we can see how we can best help?
 
Otherwise, you're more than welcome to open a ticket through our [url=https://ubi.li/AHIgv]Support Site[/url], where we'll get back to you in your preferred language.
 
Thank you!

Comment

Hey EvilHannie!

To be considerate to other players, I'll hide my response.

spoiler

If there's anything more we can help with, just let us know!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey EvilHannie!

To be considerate to other players, I'll hide my response.

spoiler

If there's anything more we can help with, just let us know!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey EvilHannie!

To be considerate to other players, I'll hide my response.

spoiler

If there's anything more we can help with, just let us know!