Ubi-Thrupney

Ubi-Thrupney



13 Aug

Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

@halumein Thanks so much for answering those questions for us!

With Cloud Sync disabled on your Ubisoft Connect launcher, it shouldn't ever overwrite your PC save with your PS5 save.

In regards to being disconnected, however, a Ubisoft Connect account cannot be online on two devices at once. As such, if the PS5 copy is being played by someone else, I would recommend that they create a separate Ubisoft Connect account. This has the additional benefit of being doubly sure that any cloud saves would not sync to other devices not also connected to that account. You'l...

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    Ubi-Thrupney on Support Forums - Thread - Direct

@halumein Thanks so much for answering those questions for us!

With Cloud Sync disabled on your Ubisoft Connect launcher, it shouldn't ever overwrite your PC save with your PS5 save.

In regards to being disconnected, however, a Ubisoft Connect account cannot be online on two devices at once. As such, if the PS5 copy is being played by someone else, I would recommend that they create a separate Ubisoft Connect account. This has the additional benefit of being doubly sure that any cloud saves would not sync to other devices not also connected to that account. You'l...

Read more
Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Thanks for pointing this out, @avenger237 , and thanks @Taklishim for your further insights and screenshots!

I've reported this on to be investigated. Thanks again f...

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    Ubi-Thrupney on Support Forums - Thread - Direct

Thanks for pointing this out, @avenger237 , and thanks @Taklishim for your further insights and screenshots!

I've reported this on to be investigated. Thanks again f...

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Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Thanks for pointing this out, @avenger237 , and thanks @Taklishim for your further insights and screenshots!

I've reported this on to be investigated. Thanks again f...

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Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Thanks very much for sharing this video with us, @taklishim . Great to hear you solved the issue with a reload, but certainly unusual that they wouldn't validate the first time.

I've shared your report with our teams to be investigated further internally. Thanks again! I hope you've been having a good time otherwise in Francia 😎

Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Thanks very much for sharing this video with us, @taklishim . Great to hear you solved the issue with a reload, but certainly unusual that they wouldn't validate the first time.

I've shared your report with our teams to be investigated further internally. Thanks again! I hope you've been having a good time otherwise in Francia 😎

Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

@virtualawesome Thanks once more for elaborating on these issues. We don't really have any recommendations for any easy way to record gameplay footage on PC, sadly - but I appreciate the thought!

I've gone ahead and reported these to our teams now to be looked into internally. Let me know if you run into any further problems.

Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

@virtualawesome Thanks once more for elaborating on these issues. We don't really have any recommendations for any easy way to record gameplay footage on PC, sadly - but I appreciate the thought!

I've gone ahead and reported these to our teams now to be looked into internally. Let me know if you run into any further problems.

Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Thanks for your post about this, @ananthakicha - that's an odd one! I can certainly see the purple colouring in your video, and I'll be happy to help.

Please start with our troubleshooting guide. In particular from that guide, please make sure you've updated your graphics drivers and operating system, you've verified the game files, and you don't have any unnec...

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    Ubi-Thrupney on Support Forums - Thread - Direct

Thanks for your post about this, @ananthakicha - that's an odd one! I can certainly see the purple colouring in your video, and I'll be happy to help.

Please start with our troubleshooting guide. In particular from that guide, please make sure you've updated your graphics drivers and operating system, you've verified the game files, and you don't have any unnec...

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Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Indeed, @robthebob11 , I can see how that could be confusing! I've gone ahead and passed on your feedback about this to our teams to look into internally. Thanks very much for asking about this - we really appreciate it!

Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Indeed, @robthebob11 , I can see how that could be confusing! I've gone ahead and passed on your feedback about this to our teams to look into internally. Thanks very much for asking about this - we really appreciate it!

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    Ubi-Thrupney on Support Forums - Thread - Direct

Hey @kitsune567 🙂 We've nothing to share for the moment, but we've indeed confirmed that it's not possible without a gamepad, and we're looking into what we can do about that now. We'll have this resolved as soon as possible!

Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Hey @kitsune567 🙂 We've nothing to share for the moment, but we've indeed confirmed that it's not possible without a gamepad, and we're looking into what we can do about that now. We'll have this resolved as soon as possible!

Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Hey @kitsune567 🙂 We've nothing to share for the moment, but we've indeed confirmed that it's not possible without a gamepad, and we're looking into what we can do about that now. We'll have this resolved as soon as possible!

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    Ubi-Thrupney on Support Forums - Thread - Direct

Thanks for answering those questions for us, @philyg213 - I've gone ahead and passed on your answers to our teams, to help with their investigation. Thanks again for your help!

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    Ubi-Thrupney on Support Forums - Thread - Direct

Thanks for answering those questions for us, @philyg213 - I've gone ahead and passed on your answers to our teams, to help with their investigation. Thanks again for your help!

Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Thanks for answering those questions for us, @philyg213 - I've gone ahead and passed on your answers to our teams, to help with their investigation. Thanks again for your help!

Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Hey, @twogamers98 , great to hear you've been playing Valhalla!

As @twogamers98 says, the way to do it would be with cloud saves. You'll find our support article ...

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