Ubi-Thrupney

Hey @miffrandier

We're only able to provide support in English here, so if you translate your message for us, we'll be happy to help.

Alternatively, our German support forum is here: ...

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Hey @miffrandier

We're only able to provide support in English here, so if you translate your message for us, we'll be happy to help.

Alternatively, our German support forum is here: ...

Read more

Many thanks for these, @centostudios - I've passed on your screenshots and insights on this, too, so we can get it looked into internally.

Many thanks for these, @centostudios - I've passed on your screenshots and insights on this, too, so we can get it looked into internally.

Great to hear you solved it, @ramesse1986 !

Great to hear you solved it, @ramesse1986 !

Thanks for reporting this to us as well, rEHa, and welcome to the forums!

Had you also tried the verifying the game files step I'd mentioned? You'll find this described in our troubleshooting guide, as well as how to launch Ubisoft Connect and Siege using administrator rights - can you try that for me?

Let me know if verifying the game files or running with admin rights solves the issue. If not, I'll have some other steps we can try

Hey lilKobr4, thanks for letting us know about this. I'd like to add your report to our ongoing investigation - can you answer the questions below for me?

• What platform are you playing on?
• If Xbox, can you tell me its serial number? This can be found in: Profile & system > Settings > System > Console info

Thanks again for your help. We're looking to have this resolved as soon as possible.

Hey @ramesse1986 - thanks for your question about this!

There isn't a specific 'Holiday Book,' but rather you can present any book for the 'A Demanding Guest' quest. Hopefully that'll be enough guidance for you to be able to find a suitable book, but let us know if you'd like more specific instructions

Hey @ramesse1986 - thanks for your question about this!

There isn't a specific 'Holiday Book,' but rather you can present any book for the 'A Demanding Guest' quest. Hopefully that'll be enough guidance for you to be able to find a suitable book, but let us know if you'd like more specific instructions

Thanks for your further reports of this, @centostudios - we appreciate the feedback! Fortunately, with Ubi-Karl having reported the issues raised by @Acidello , we can look ...

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Thanks for your further reports of this, @centostudios - we appreciate the feedback! Fortunately, with Ubi-Karl having reported the issues raised by @Acidello , we can look ...

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Hi, @dfortae , welcome to the forums!

We've not had any reports of any server issues, so it's really unfortunate that you've had matchmaking issues. Although nothing seems to have changed on your end, I'd like to nonetheless invite you to have a look at our connectivity guide, as its steps do solve the majority of issues. In particular...

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Hi, @dfortae , welcome to the forums!

We've not had any reports of any server issues, so it's really unfortunate that you've had matchmaking issues. Although nothing seems to have changed on your end, I'd like to nonetheless invite you to have a look at our connectivity guide, as its steps do solve the majority of issues. In particular...

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Thanks for your post about this, @ez_g - I'll be happy to help you look into what might be causing the main quest to be missing.

Can you start by running through our troubleshooting guide for me? In particular from that guide, please make sure you've updated your operating system, you've verified the game files, and you've tried running the game with administrator righ...

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Thanks for your post about this, @ez_g - I'll be happy to help you look into what might be causing the main quest to be missing.

Can you start by running through our troubleshooting guide for me? In particular from that guide, please make sure you've updated your operating system, you've verified the game files, and you've tried running the game with administrator righ...

Read more

Thanks for this, @sjefdeglyve - we're currently investigating these issues of the rewards not being given, and I've passed on your insights about this to our teams to help with that. We really appreciate it!

Thanks for this, @sjefdeglyve - we're currently investigating these issues of the rewards not being given, and I've passed on your insights about this to our teams to help with that. We really appreciate it!

Thanks @JohnQuizyAdams for this report, and @mplack2020 for your insights on when it happens - I really appreciate it!

I've reported this on to our development ...

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Thanks @JohnQuizyAdams for this report, and @mplack2020 for your insights on when it happens - I really appreciate it!

I've reported this on to our development ...

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