Ubi-WheelyDuck

Originally Posted by PiOuji
Hey, does anybody here has this problem? It started just today? Yesterday i was playing and it was all good , and then suddenly this

Hey there,

Sorry to hear that the game crashed in the middle of the round, did you get any error before? Have you ever experienced this in the past?

To help troubleshoot this issue I would recommend to complete our pc troubleshooting guide in full to configure your device... Read more

Originally Posted by Calzone_Bidza
]Hey!, I am currently having an issue communicating through discord while at the same time playing Rainbow Six Siege, the game seems to be causing a constant delay in discord directly after the gameplay has started. This specific issue is currently completely ruining my plans to soon get into ranked gameplay with my friends. So I've been trying almost every way that was supposed to solve the problem for other players experiencing similar issues. So I am currently wondering if I can get the proper way to solve the issue here? ...

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Originally Posted by MollyPoppinss
Servers crash and take me out of the match and then half my menu is bugged and the buttons wont show once they do I hit reconnect and its bugged out saying im reconnecting but its actually doing nothing and i receive an hour penalty and lose ranked points because their game is broken lmao how long has siege been released? This isn't even the first time this has happened to me either I want my ranked points back and for the game to work properly.

Hey there,

Sorry to hear that you have encountered bans for the issues you have described.

We have a ... Read more

Originally Posted by Mech_Engineer
Same issue, I'm on pc. Completed all situations with 3 stars each and the article 5 a few times, still don't have the skin. I earned it on ps4 way back in I think 2016 or 2017

Hey there,

Sorry to hear you also have trouble.

This is indeed currently under investigation, once we have updates we will let players know.

Many thanks,

Originally Posted by nongenuine
Automatic minimize is fixed! I played 5 times with each time a different day, and automatic minimize did not occur. Did Siege have an update? I did nothing to my PC.

Hey there,

Thank you for your update,

It is great to hear that this issue is now resolved. There are a lot of factors that could have caused this change so it may be difficult to speculate.

If ever we can help in the future just let us know as we are happy to help.

Originally Posted by L0S3R.
Nothing worked...
The problem gotta be hardware related, I guess.

Hey there,

Thank you for your update and sorry to hear those steps have not helped.

Can I just check whether you encounter this effect at any other time, if this also happens in game itself it can help us with identifying what is the cause.

Many thanks

Originally Posted by XxCombatBraxX
Says its gonna take me 13 hours

Hey there,

Thank you for your update,

Please let us know if you continue to have trouble after this time.

Many thanks

Originally Posted by b1rdw1thgun
Most of my friends play on console while i play on PC so i was very happy when i saw the crossplay function.

however, i couldn't make heads or tails as to whether the crossplay for PC only works for PC, stadia etc. or if it works for PC and xbox.

Essentially, what im asking is: can i (as a PC user) play rainbow six with my friends on xbox

Hey there,

Great question.

I am afraid that you are not able to play using a PC with players on Xbox.

You will be able to play with players on Stadia when playing on PC.

Many thanks,

Originally Posted by Cr5te
just got in from work, nothing to do, so i thought imma play some siege. Havent even been on the game today, and im banned for 4 hours? okay, cool

Hey there,

Sorry to hear you experienced this.

We have a dedicated support article on this subject which will help clear up some causes for this.

Many thanks

Hey guys,

Sorry to hear you encounter this issue.

I can confirm that this is currently under active investigation and as soon as we have an update we will let players know via the news section of the forum.

Many thanks,

Originally Posted by HilzyOverthinks
Hello i have a problem with Battleye, error 0-0x00001001 i tried reseting the game like it said, it didnt help can u help me ?

Hey there,

Sorry to hear that you are encountering this problem with Battleye.

It is great to hear you have already tried some troubleshooting steps, if you haven't already I would recommend to complete our pc troubleshooting steps in full as this has helped others havi... Read more

Originally Posted by GoliathusUzb
I have the same problem. We discussed this moment with the technical support service for a long time. The problem is widespread and most likely related to NVIDIA drivers.

My drivers were already updated before I purchased Siege

Hey there,

Sorry to hear you also have trouble.

Would it be possible to share your case number so we can take a look. I ask to ensure that any troubleshooting is not repeated for you.

Many thanks

Originally Posted by SOV_ColdChips
You need to uninstall Ubisoft connect and then reinstall it. I wasn't expecting it to work but it did instantly!

Hey there,

It is great to hear that reinstalling Ubisoft Connect helped resolve this for you.

Thank you for sharing your solution to help others.

Originally Posted by eu_sou_prata-1
Hi, good afternoon, I was playing Tom Clancy's Rainbow Six Siege and suddenly my light went out while I was playing a no-place match, and when I came back to try to reconnect it appeared that Ubisoft Connect had failed to connect and I couldn't. no way to enter the match again, which ended up resulting in an unfair 48 hour ban. I hope you let me out please (I want to play this game again with my friends).

Hey there,

Sorry to hear that you encountered this disconnection and ultimately received a 48 hour ban.

I am afraid that we are unable to remove a temporary ban, you can find details in... Read more

Hey theextreme.

Sorry to hear you are having trouble with your replay folder.

For this it would be really useful if we could take a look at some screenshot so we can see what you can see.

For this I would advise you to contact us directly.

- Ubisoft Support
- ... Read more

Originally Posted by Lomar_Komar
I don't know how, but it's fixed.

Hey there,

Sorry to hear that you encountered this issue.

It is fantastic to hear that this is now resolved, if ever we can help in the future just let us know as we will be more than happy to help.

Hey guys,

Sorry for the delay in response and to hear you have trouble playing with32:9 scaling.

I can confirm that we are aware of this and are currently investigating.

In the mean time if there is anything else we can help with just let us know as we will be happy to help.

Originally Posted by OGMenders
So I just updated siege and I noticed when I use the drop down to invite friends I can invite friends but there name is not visible only there steam ID could be a security breach later on.

Hey there,

Thank you for helping bring this to our attention.

We are aware of this and are currently investigating.

If there is anything else we can help with just let us know as we are happy to help.

Many thanks

Originally Posted by Jack.Brinkworth
My game isn't in my Ubisoft library. I've purchased it using steam and have my accounts linked but r6 is the only game that doesn't appear for some reason. Anyone know why??

Hey there,

Sorry to hear that Rainbow Six Siege is not showing in your account.

We will be happy to investigate this with you but we will need you to contact us directly so we can take a look at your account.

We can be contacted by the following methods:
- ... Read more

Originally Posted by BallyCelica
i have a problem of download a game and it show runtime error

this application has requested Runtime to terminate it in an unusual way.


someone help me pls

Hey there,

Sorry to hear that you are encountering this runtime error.

To help troubleshoot the cause of the problem, can I check exactly what you are doing when you get this error?

Many thanks,