UbiSushiVamp

@aoayhan Hey there! I am sorry to hear that you are missing your saves with Valhalla. I can understand how frustrating this would be. When was the last time that you noticed the correct saves showing? Also, did you receive any error messages before losing your saves? Also, do you remember what the last thing you completed before saving the game and then noticing your saves as missing?

For troubleshooting, do you notice any improvements after verifying your game files and ...

Greetings, @reapergrl95 and @Lohkey_. I have gone ahead and added your information to the investigation on going about this. I apologize in the delay for the reply, however I ...

@eliring Hey there! I am sorry to hear that you are missing some of your items. Just to check, have you completed the quest "A Seer's Solace"? If you have, do the items show up after completing this troubleshooting guide? Please let me know, thank you!

@Jarl_Drengr Thank you for all of the images! Thank you also for all the steps you have already tried to resolve this. Just to check, do you notice the blurriness the entire time or is it for several seconds like ...

@emmayates93 Hey there! I am sorry that you are unable to pick up the last two codex pages. Are you able to take a video and share the link here with me so I can take a look at what happens when you attempt to pick up the codex pages? Also, are you able to pick up the pages after following this troubleshooting guide? Here is the guide for PS4 and ...

Thanks for that information @ACMute and hello @gunterodimm! Our team is aware of the Anderitum challenge not spawning the key and are investigating this. I recommend checking out our News and Announcements page...

@bosbe Hello! I am happy to hear that uncloaking helped you complete this quest. I hope you have a happy rest of your day!

@machemik Greetings! I am sorry to hear that you are unable to claim the Sigrdrifumal Tattoo Set from Ubisoft Connect. If you are attempting to claim the set from the in game Ubisoft Connect store, please try to use a web browser to claim the tattoo set. Please follow this link and sign into your Ubisoft account and then attempt to claim the free reward. If you are running into the same loading error, please give ...

Hey there, @WildHunt! I am sorry to hear that Valkyrie is no longer selling items in the Arena shop. Please attempt to verify your game files and run Ubisoft ...

Hi there, @SpirantCrayon22 @HIDDEN1NE ...

@gvicentem Hello, thank you for the video. This seems to be a different issue than the Fenrir fight. However, I am sorry to see that you are unable to load the game. Please create a new thread about this so we can keep this thread about the Fenrir fight. Thanks!

@estchvz Hey there! I am sorry to hear about the troubles you are having with your controller with Valhalla. This definitely sounds odd! To start, please give this troubleshooting guide a try to test if it helps resolve this for you. If it does not, do you have another controller you could test to see if it happens with the second controller as well?

@leprekon666 Hey there! Thank you for reaching out. The issue with the Double Trouble trophy should be resolved in a future update. I apologize for the frustration this has caused you, but I appreciate your continued patience in the meantime. Please check out the News and Announcements section all updates will be posted there.

@kingd425 Thanks for sharing that information! I do apologize that you had to delete your Ragnarok save files. Since loading your old save have you been able to play Valhalla as normal?

@derelllicht Hey there! Thank you for sharing how you were able to lessen the crashes. I am sorry to hear that they are continuing though. Were you able to create a support ticket with your Msinfo and Dxdiag and the steps you have already tried for our team to be able to further investigate with you?

@movinghearts274 Thank you for that information! I completely understand your frustration. Do you have your most recent save uploaded to the cloud? This guide will help you check this!

@tutyakafutux Thanks for giving those steps a try! I am sorry to hear that they did not resolve the issue for you. Since the crashes are continuing I recommend creating a support ticket with our team with your ...

@zikil134442 Hey there! Were you able to give the steps that Ubi-Froggard suggested? Also, if the steps do not help, please post a new thread in the Crew 2 player support discussions for further assistance with this. Thanks!

@middlemedal18 Hello! I am sorry to hear that you are unable to open Ubisoft Connect while playing Valhalla. Are you able to take a short video of what happens when trying to open Ubisoft Connect from Valhalla? The best way to do this is by uploading the clip to YouTube as an unlisted video and providing me with the link here or uploading the video to Google Drive and send me that link as well.

Also, are you able to resolve this by running Ubisoft Connect as an administrator and ...