UbiSushiVamp

Hey everyone. I appreciate you each letting us know that you are continuing to be affected by this issue. I apologize if it seems that like we have not been working towards a resolution, but I can assure you that we have been collecting all of the information that we can as time has passed. Please know that we are actively investigating and as soon as we have an update, we will be sure to provide it.
If you have not already provided your DxDiag file, please create a ticket and provide the file to our teams to be able to forward this along for you. I have also added to the investigation that your hardcore characters have been affected by this as well.

Hello, @snips86x! I am sorry to hear that your brother's progress is not updating for the Manhunt. Does exiting the game fully and going back in help resolve this for him?

Thank you for that information, @xlastovi! In the future you can also take videos on Windows 7 by pressing Wind+Alt+R at the same time. Also, thank you for sharing information about this ...

Hello everyone! I am sorry to hear that you are encountering crashing with the Division 2. Our teams are aware of these issues and are investigating. My sincerest apologies for the frustrations this has caused, however I appreciate your patience in the meantime!

Hello everyone! My sincerest apologies that your Hard Core character has been killed due to the Division 2 crashing and freezing. Our teams are currently investigating the crashing issues and are working towards a solution for this. I do deeply apologize that you have lost your hardcore character due to this. However, I appreciate your patience as our teams investigate this.

@brewz Thank you for sharing your knowledge about this!

Hello, @Snurrbo! I am sorry to hear that you are having troubles with graphics in the game when using full screen mode. Please give this troubleshooting guide a try and ...

Hello, @BortolinDiego! I am sorry to hear that you are encountering high latency while playing the Division 2 on your PS4. To help with this, I recommend following this general troubleshooting guide along with our ...

Hey there, @RS_Deadeye! I am sorry that the steps did not help resolve this for you, were you able to create a support ticket with our teams with the files requested to help further look into this for you?

Also, @Brewz, thank you for your feedback about discussions. My apologies for the frustrations you have encountered since we have switched over.

Hello, @dirty5636! I am sorry to hear that the Division 2 is crashing for you. To help with this, I recommend giving this troubleshooting guide a try to test if it helps resolve this for you. If this does not help, please create a support ticket with our team with your ...

Hello @ImTheW0lf and @BattleMaster23! I am sorry to hear about the freezing and the crashing you are encountering with the Division 2. I also appreciate you sharing all of the steps you have already tried to resolve this! Please create a ticket with our support team with your ...

Hello, @BurtMack1in and @BattleMaster23. I am very sorry to hear that your game is freezing and crashing to the desktop and I appreciate all the steps you have tried and the information you have provided. I recommend reaching out to our support team with ...

Hello, @darkness8gl! I apologize that this is occurring for you also. Are you able to play as normal when the controller is plugged in as well?

@modalthread611 My apologies, looking at the video it did seem it was the sticky bomb issue that was resolved. Is there another issue you have encountered? If so, please share with me any clips you have of this! I'd be happy to look to investigate this further.

Thank you for sharing that information, @xmdead! I am happy to hear that this has not reoccurred for you.

Hello, @Yashaiu! I am sorry to hear that your main character was deleted. Please create a support ticket with our team to help look into this for you!

Hello there, @ihaveaface. Thank you for reaching out about your ban in Rainbow Six Siege. I apologize that this has occurred. We are unable to assist with ban appeals over forums. Please reach out to our support team for further assistance with your ban appeal request. I see that you mentioned that you have already created a support ticket about this. Please refer to that ticket for further assistance, as we can not help with ban appeals over forums. I apologize for the inconvenience this has caused you.

Hello, @mamaesounoob! I am sorry to hear that since the newest update Rainbow Six Siege is closing on the loading screen for you. Please give this troubleshooting guide a try in full to test if it helps resolve this for you. If it does not, please also run Ubisoft Connect and Rainbow Six Siege as administrator. Thanks!

@captanboss03 Wonderful! Happy to hear this worked for you. I hope you have a happy rest of your day.

@oo_hodor_oo Thank you very much for that video! Could you please also try to verify your game files and run Connect or Steam as administrator to test...