@bholici Hi there! Thank you for reaching out. Please create a ticket with our support team and they'd be happy to further help with this!
@bholici Hi there! Thank you for reaching out. Please create a ticket with our support team and they'd be happy to further help with this!
@edgxlord Thank you for sharing this! Please disable Overwolf as a background application and let me know if you notice improvements.
@vaciion Hi there! The MPX skin should show for you on March 15th, 2022 after the update.
@bozo-r6 Hello! I am sorry to hear you recieved a ban from Rainbow Six Siege. If you recieved a permanent ban please reach out to our team to further investigate this for you. If you have recieved a temporary suspension support is unable to remove those. My apologies for this, however if you are encountering connection troubles which is the reason for a temporary ban please check out this troubleshooting guide for further assistance! If after completing this guide you are still encountering disconnections please create a support ticket with our team with an image of the ports you forwarded as ...
Read more@zajaccac Hello! I am sorry to hear that you are encountering this error as well. Please create a support ticket with your forwarded ports as a part of this connection troubleshooting guide and our teams would be happy to further investigate!
@datingpancake69 Thanks for sharing that information! You can reply to the case to reopen it with our support team and they will be happy to assist
@vavsz Hey there! Thank you for your suggestions. I have gone ahead and moved this post over to General Discussions for more visibility.
@piksel8x8 Thanks for your question! Since this is constantly occurring any time you enter the menu, are you able to provide a quick video of you loading into the menu with the icons to be able to forward it to the teams for you?
@mankillerbr Hello! I am sorry to hear that the Division 2 is crashing for you on PC. This is a known issue our teams are actively investigating. However, please give this troubleshooting guide a try along with verifying your game files and ...
Read moreHello, @lishkoistcool! I am sorry to hear that you are encountering this issue. I noticed you have the Epic version of the game, when you are launching the game are you launching it from Ubisoft Connect or the Epic games launcher?
Also, please try to run both Epic and Ubisoft as administrator along with verifying your game files. Please also ensure your...
@doritobanditz Thanks for giving that a try and hello, @kai2275! Could you please also try to change your Ubisoft Connect password? Sometimes a password reset will help resolve these issues.
@donotdothis Thanks so much for the update! I hope you have a happy rest of your day in the meantime.
@mukoto22 Hello! I am sorry to hear that your season pass is not showing. If you verify your game files do you notice any improvement? Please let me know!
@f_off00 Thank you for giving that a try! When you run Ubisoft Connect, and Epic as administrator as long as verifying your game files are you noticing any improvements?
Hello, @Goose-AndDuck! I am sorry to hear that Hibana's uniform is showing incorrectly for you while playing Extraction. Have you noticed this always occurs on every map or did this seem to be a one time match issue?
@brownjenkin80 Hello! I am sorry to hear that you are having troubles with launching Extraction. I saw that you mentioned that the game is on a different drive then Ubisoft Connect. Have you tried to install the game on the same drive to test if that helps resolve this for you? Also, I recommend giving this troubleshooting guide a try as well! If the issue remains, please create a support ticket with your ...
Read more@jdgdredd Thank you for sharing that information! My apologies that the disconnections are occurring for you and I appreciate the steps you have already taken to attempt to resolve this. If you verify your game files and give ...
Read moreHey there, @Gideon_Chen! Thank you for reaching out about the NPC levels when someone leaves hardcore mode. Could you please provide me with a short clip of this happening? I'd be happy to further investigate this for you!
Hi there, @Testepoi123! Thank you for your question. @RAGE_THERAPY is correct, at this time there is no cross progression for the Division 2. My sincerest apologies for any inconveniences this may have caused you.
@enragedpostman I am sorry to hear that this has occurred again! Would you be able to provide me with a video clip showing you complete a Assignment or Crisis incursion missions and earn over 30,000XP and then include that the trophy did not further unlock?