UbiSushiVamp

@robbot34 Hey there! Thank you for the detailed videos showing that you are receiving the armor on kill when using a personal trap that does not have it equipped. I will go ahead and forward this onto the team to investigate for you. I appreciate you taking the time to report this and for the videos you have provided as well!

@sandgurung Hey there! I am sorry to hear that you are having rendering issues on your PlayStation 4 with the Division 2. To start, I recommend giving this troubleshooting guide a try to help with this.

If the issues remain afterwards please try to fully uninstall and reinstall the Division 2. If after all these steps you are still having rendering ...

Hey there, @LV_Coyote! I am sorry to hear that you deconstructed some of your favorite weapons. Were the weapons favorited by chance including the RAV? Also, do you have the blueprint for these weapons? If you do, you can construct them from the blueprint!

@pablocat Hey there! I have gone ahead and moved this thread to Rainbow Six Siege. I am sorry to hear that you are having troubles with the Steam cloud not synchronizing properly. To help with this, please try to verify your Steam files as well as run ...

@td2-tv Hey there! I see you made two threads about this. I have replied to your other post, just to let you know!

Hey there, @TD2-tv! Thank you for reaching out about the troubles you are facing with the Division 2. Thank you also for sharing all of the troubleshooting steps you have already tried to attempt to resolve the troubles you are having with your skills and shooting at enemies. To help further investigate, please ...

@akumabk Hey there! Thanks for reaching out. I am sorry to hear that you are unable to find the shade tech in the sewers. Are you able to provide me with a video of you looking around the sewers with the key missing? Also, if you travel out of the area and then go back into the sewers does the key appear for you at all? The best way to provide a video here is by uploading the clip to YouTube as an unlisted video and then sharing the link here. Thank you!

@danneman_42 Thanks so much for sharing that information with us! I also appreciate your patience as our teams further investigate this.

@lordofsidious Thanks for sharing the post about this as well. If you have gone ahead and completed all the troubleshooting and your match making times are still taking a long time please ...

@reaperobtrice Hey there! I am sorry to hear that this is occurring. This issue should have been resolved with the newest update for Rainbow Six Siege. However, do you notice any improvements after completing this troubleshooting guide? If it does not help, please also try uninstalling and reinstalling Rainbow Six Siege to test if that helps!

@samppa10s Hey there! I am sorry to hear that you are unable to mute players in Rainbow Six Siege. This is something that is being investigated and I have gone ahead and added your information to the investigation. In the meantime, please give this troubleshooting guide a try to test if it makes an improvement for you. Thanks!

Hello, @starter! I am sorry to hear that you are having constant jittering in Rainbow Six Siege. Please give this technical troubleshooting guide a try along with verifying your game files to try to rule out any hidden issues that may be causing the jittering. Also, please ...

Hello, @Zihan_Jin! Thank you for your question. As it is macros of any kind are against the code of conduct for Rainbow Six Siege. Please check out the "Cheating and Unfair Advantage" portion of the code of conduct for more information about this! To help with the issues you are facing please try to bind your lean keys to different keys that you can reach, or to your M4 and M5 buttons on your mouse if your mouse has th...

@falkonboi Hey there! I am sorry to hear you are missing your Bravo Pack. Where did you purchase the year pass that it mentioned a Bravo Pack? Also, please check out this article about the contents of the Year 7 pass and let me know if you are missing anything from the items stated.

@kinghero3001 Hey there! I am sorry to hear you are encountering this issue as well. Have you tried logging out of both Steam and Ubisoft Connect, closing the launcher, then relaunching and logging back in with the correct accounts to test if that helps you as well? If it does not, please ...

@thebrain08 Hi there! I am sorry to hear that Rainbow Six Siege is crashing for you on your PC. Thank you for the steps you have already tried! Just to double check please give this guide a try for any steps you have not yet completed as well as ...

@Sir-Sriracha Hey there! Thanks for sharing a workaround that you have found for this.

@SirHarryPierce If you are experiencing the same frame rate drops while...

Hello, @Tryskomys_638! Thank you for reaching out. I am sorry to hear that you are unable to connect with your friend who has a strict NAT type. Please have them complete this NAT troubleshooting guide along with ...

@pandisberie Hello! Thank you for reaching out. I do see on the ticket you have with support they asked you to update them after completing the newest troubleshooting step. Were you able to download the game on the same driver as Ubisoft Connect? If so and the issues persist please update your ticket and they'd be happy to investigate further!

Also, I have moved this thread to Rainbow Six Siege.

Hello everyone! I am very sorry to hear that your challenge is not progressing. I have gone ahead and moved this post to Rainbow Six Siege as the video is from Siege and not Extraction!

However, please let me know the platform you are all on or confirm if you are all on PC. Our teams are investigating similar reports and I'd be glad to add your information to the investigation!

If you are having challenge issues with Extraction please start a new thread and I'd be happy to take a look further there as well.