Ubi_Plush

@eskat_games welcome to the forums. I'm sorry to hear about this bug. I'd like to get some more information to better assist.

What quest is this happening on? Which cloak are you attempting to take on/off? Are you experiencing this while loading previous saves?

@RCDeschene Thank you for the image I'll report this to the relevant team.

@robert301 Please let me know if you see any changes.

@reddj1 Hello and thank you for the report and providing an image. Would you clarify the game version you are playing? This is visible from the game main menu. I would also like to know the platform this is happening on.

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@archsh3riff Thank you for the update. I'm glad to know the questline was not interrupted by this glitch. I also appreciate your feedback regarding the mood of the fight

Can you confirm that this fight with Balor no longer occurs after having finished the questline?

@archsh3riff Thank you for clarifying. Let me know when your cloud save has been uploaded so I can report this to the relevant team.

@archsh3riff These steps provided will help us determine and rule out what underlying issues are causing this bug. Let me know if you have completed these steps so we can report to the game team. I would also like you to specify the quests you have encountered this orb in addition to 'Of Blood and Gods"

In addition, do you notice this orb on other save files?

Thank you ...

@thenorfolkian Thank you for the report and the video clip. I'm sorry to see this issue still occurring in TU 1.5.0. Would you post a screenshot of your main menu in order to capture the game version? Once provided, I will report this to the game team.

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@stormymonday666 Hello and welcome to the forums. I'm sorry to hear that you no longer have access to the DLCs. Please try restoring licenses on the PS5, as this will help with DLC access issues. Are you playing the game on a disc or is this a digital copy?

As this forum is moderated by UK and USA teams, please post in English to help us assist ...

@peyman1992 Greetings and welcome to the forums. I'm sorry to hear about the constant minimizing while playing. I recommend running the game and Ubisoft Connect as administrator. In addition, please go through our ...

@amous05 Hey there and thank you for the report. I'm glad to hear you have been enjoying the game and playing through the main questline.

To clarify, all zealots and Order members will need to be defeated to proceed with the main story, acquire the necessary Order medallions, and defeat the final member of the Order. You can also post a screenshot of your active quests so I can take a closer look at what part of the questline may not be working as intended. Thanks!

@robert301 Thank you for the details. Would you also clarify the current Windows OS you are running?

If possible, upload a screenshot of your 'command' menu so I can get a better look at the input settings for Valhalla. Just in case, please clear cache for Ubisoft Connect before launching the game as administrator.

Thank you for the video! I can see the up/down camera drift on the first controller as well as the horizontal left/right camera movement while using the second.

I recommend our PS5 troubleshooting guide as this comprehensive list helps resolve issues like these. Please let me know if you see any changes and I will report this to the relevant team.

@danny__g13 Thank you for the update, and I'm glad this was resolved for you.

@Tido745 have you seen any changes in this mission? I recommend OPs workaround, fast tra...

@pedrohrpc I'm sorry that this issue has not resolved itself and been such a poor experience. I have created a support ticket for you to contact our commerce team directly. Log on to your Ubisoft account from our Help site, and click on ...

@TheBlackVlvt Hello and welcome. As suggested by @bielik01 , you may need to restore licenses on the PS5. This process is very helpful when DLC is not registering properly. As a backup step, I also recommend ...

@NyuB_ Greetings and thank you for the report. As you mentioned, the game team is aware of this bug. Unfortunately, it is still being investigated. I am sorry to hear this was not resolved in TU 1.5.0. I have added your game save information and the posted images to my report. Updates about a fix for this bug will be posted in the News and Announcements thread.

@bennymartins thank you for the update. That is great news to hear!

@archsh3riff Hey there. Sorry to hear about the recent crashes after TU 1.5.0. Please let me know if you have seen any improvements since the install. I also recommend the workaround mentioned by ...

Hey @mathzi and welcome to the forums. This bug is being investigated and is set to be resolved in the next Title Update set for February 22. You can find more information about this in the News and Announcements sub forum.