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@et4hiel Thank you for clarifying. Regarding the Seafarer items, were these previously redeemed as a reward or purchased on the store?
@et4hiel Thank you for clarifying. Regarding the Seafarer items, were these previously redeemed as a reward or purchased on the store?
@Maarten12345 greetings and welcome to the forums. This was a previously resolved issue. However, the game team has reopened this investigation as we've received more recent reports.
@Arlx314 @rbp111 ...
Hey @orleanth. I can understand the frustration and sympathize with your request. Would you please upload a game save to the cloud? I'll send this information to the game team to help them resolve this issue.
@steam4life1 Greetings and welcome to the forums. I'm sorry to hear about this continued annoyance since the first Yule festival. Just to clarify, are you noticing this happening on all saves?
Please make sure a save file is uploaded to the cloud so we can forward a report to the game team.
@setenza11 Thank you for the video clip. We've received similar reports from players and have been reporting each to the game team. They are investigating this and will be working on a resolution. Stay tuned to the News and Announcements thread for official ...
Read more@yungflybachelor No worries. Thank you for uploading the cloud save. I've forwarded this information to the game team and they are investigating. I'll update you in this thread once I receive an official announcement.
@k_liz13 Sorry to hear the previous suggestions did not resolve this. To clarify, after opening Reda's letter, the quest log was not updated with the next objective? Is the quest prompt stuck, telling you to still read the letter?
@naste-rs Hello and welcome to the forums. As posted by @Evilducky2 , the Ge Force GTX 880M does not meet the ...
Read more@diegogolive Thank you for the feedback. I understand the frustration this situation caused and appreciate the point you bring up in this example. I'll address this with the game team and follow up we need any further information.
Hey @grief-bacon. I'm sorry to hear about this reoccurring disruption while in game. I'd like to get some more information to better assist you. Is this message also appearing while connected via WiFi?
I recommend checking for any Windows updates as well. You can find the steps to do this here. In addition, ...
@viscenti Thank you for the update. I'm glad to hear this has resolved for you. I'm marking this thread solved for the time being. Please post again if you run into any further issues.
@blackstarstella Greetings and welcome to the forums. Thank you for this report. We've received similar reports from players about game settings being reset each time the game is launched. I've reported your information to the game team and will update this thread when more information is available.
Would you clarify the game and Ubisoft Connect are running with administrator rights?
@mezz0ker greetings and welcome to the forums. I'd like to get some more information to look into this for you. What game mode and mission name was this on? Are you noticing the enemies spawning in inaccessible places on other maps and missions?
@evilducky2 Thank you for updating us. I have marked this thread as solved. Let me know if you have any further issues and I'll be happy to assist.
@takosfire Welcome. I'm sorry to hear about the trophy not registering as complete. Have you noticed any changes since first posting? Sometimes, there can be a delay in updating challenge data. I apologize for the delay, but I want to first check the current status before proceeding.
@buster-xm Hello and welcome to the forums. I'd like more information to best assist you. Is this happening when first starting the game, or is the error message appearing when trying to start a mission?
I also recommend the steps in this guide to address a variety of potential causes for this error message.
@ZyaceD Greetings and welcome to the forums. I'm sorry to hear about the freezing issues following an audio cut-out. We're looking into similar reports from players.
@Tiltasauruswrex Would you provide the platform this is happening on?
In the meantime, I recommend this PC troubleshooting guide after this fr...
@thalion_026 Welcome to the forums. This content will be a separate download that happens when the game launches. If you are not seeing this, I recommend checking for installed content here >> https://ubi.li/lT2HB. Please post a screenshot of this menu if you are still not able to redeem the xp boosts.
@rizz768 Thank you for the feedback. Are you launching the game from GeForce Experience? If so, would you see if the fps drops when launching on Normal settings instead of a higher performance?
You may also want to perform a clean install of the latest driver just in case. Our ...