Ubi_Plush

@ranahiren007 Apologies for the delayed response. This issue is being looked into at the moment. I've included the image and your account information in my report to the game team. Stay tuned for updates in this thread and on the News and Announcements thread.

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@ooloonyoo Greetings. I'm sorry to hear about the stats not updating in Rainbow Six Siege. Would you clarify if this is on the Battle Pass menu or your Seasonal stats?

Please login to the website here and let me know if the stats are also incorrect. Thanks.

@thithipnc Hello and welcome to the forums. Sorry to hear that you are also experiencing this sound issue with gadgets. This issue is under investigation, and I will add your information to my report.

I also understand you are having difficulties uploading a video. However, please post in this thread if you can record a video clip in the future. It would be much appreciated.

@cocoapuffs Sorry to hear about the repeat crashing issues. Was this occurring when loading up Ghost Recon Future Soldier or Rainbow Six Siege? I also recommend going through our PC troubleshooting guide. This is a comprehensive article to help your game's performance and prevent crashes. Let me know if you see any changes.

@catalystelite Hello and welcome to the forums. I'm sorry to hear about the gadget skins not changing with the entire elite operator skin. As mentioned by @Ubi-Orion, th...

@lie-nus Thank you this feedback. How long have you noticed these file sizes increasing?

I also recommend clearing out files via the Ubisoft Connect launcher. You can remove these with the following steps >> https://ubi.li/JgOpC.

Hey @xbonks welcome to the forums. We've received similar reports from players and this is set to be resolved in an upcoming patch. I sincerely apologize for negative impact this has had on progression. Please stay tuned to the News and Announcements page for official updates.

@steam4life1 Thank you for getting back to me. I have included your information in my report to the game team. I'll post again here with updates. To clarify, the earlier January 2021 save character is on the same Ubisoft account?

I would also like to know if meditating immediately after logging in removes the effect?

@alphazza123 I completely understand the concern and sympathize with your frustrations. The team is working to resolve this bug asap, and it will be noted in the next patch. Unfortunately, I do not have a specific ETA. It's release will be posted in the News a...

Hey @mofolom Sorry to hear about the audio issues you are experiencing in Far Cry 6. Please repost this report by creating a thread in the game's dedicated Player Support forum for Far Cry 6.

In the meantime, I recommend you complete our ...

@makeitstop Thank you for the response. In this situation, I recommend verifying game files and clearing cache for Ubisoft Connect.

Would you also post a screenshot or video of the loading icon a...

@ChuckKatse @FGx1988 ...

@rorschach_12 Thank you for the video clips and images. I'm not hearing any grainy sounds from the YouTube clip provided. The environment sound effects and weapon swings sound dynamic and as intended.

The current game version is 1.4.1.2. Would you check for available game updates? Let me know if you see any changes.

@lolawix Greetings and welcome to the forums. Sorry to hear about the recent codex page gone missing. I'd like to get some more information to help. First, would you confirm that no pages or interactable objects appear while using Odin's site at the Ratae Bureau? Would you be able to send a screenshot showing the missing codex page as well?

Lastly, make sure your game saves are ...

@ahmetbatuhand1 @squidikk I'm sorry to hear this issue is also affecting you. Have you both cleared the game cache files as suggested by ...

@makeitstop Greetings and welcome to the forums. I would like to clarify whether the game action is stuttering the entire time Eivor is on a boat or occurring only when boarding?

Would you tell me the graphic settings you are currently using, and has adjusting them produced the same result?

I also recommend this PC troubleshooting guide just in case an underlying issue is affecting these load times.

@cryo400 Welcome to the forums. I'd like some more information to better help you. Are you playing on a different Ubisoft account than your friend's?

Game progression is saved to the Ubisoft account. It will not be possible to transfer game progression from one Ubisoft account to another. However, progress can be transferred across platforms un...

@budspencer1890 thank you for the images! Are you experiencing this issue outside of Vinland? Have you been able to reproduce this by adjusting HUD settings to disable rune icons and then reset to default? As requested by ...

@et4hiel Thank you for clarifying. Would you please tell me the username you are playing the game under? I want to make sure I report the correct account to the game team in my report.

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