Ubi_Plush

Ubi_Plush



12 Feb

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@lanryk Hello and welcome to the forums. Sorry to hear the issue is also affecting your missions. Would you provide a screenshot of your sound settings so I can look into this further for you?

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@lyon-cz Greetings and welcome to the forums. I'm sorry to hear about the Maelstrom stats resetting after the maintenance earlier. I recommend verifying game files in Ubisoft Connect as a first step. Please let me know if you see any changes in your stats.


10 Feb

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    Ubi_Plush on Support Forums - Thread - Direct

@kirumonga Greetings and welcome to the forums. Sorry to hear about this bug interrupting your game. I'd like to get more information to better assist.

Has this occurred in game before, or was this the first time Eivor was teleported? Was Eivor using an ability before the bug happened?

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    Ubi_Plush on Support Forums - Thread - Direct

Hey @yukiinehd I'm sorry to hear about this Challenge still not unlocking. Thanks for the video clip.

As you mention, our game team marked this issue as fixed on TU 1.4.1 Are you also seeing this challenge as locked when visiting the Ubisoft Connect website directly?

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    Ubi_Plush on Support Forums - Thread - Direct

Hey @damja321 I'm sorry to hear about this bug also affecting your game. I apologize for not acknowledging your initial comments in this thread. As stated by @Ubi-Milky...

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    Ubi_Plush on Support Forums - Thread - Direct

@spirantcrayon22

Your information has been sent to the game team along with similar reports from other players. Unfortunately, I do not have a new update regarding the team's progress on this issue. I understand this has been an ongoing frustration, but I want to assure you we'll update this thread as soon as new information is available.

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    Ubi_Plush on Support Forums - Thread - Direct

@buugisoft Thank you for the update and please let me know if you have further questions about the camera mechanics.

@azullFR Unfortunately, I do not have any updates i...

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09 Feb

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    Ubi_Plush on Support Forums - Thread - Direct

@sideways5150 Hello and welcome to the forums. This issue is under investigation and set to be resolved in the next patch. The official announcement is here.

I apologize for the trouble this has been causing.

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    Ubi_Plush on Support Forums - Thread - Direct

@kutayontas I'm glad to hear the Twilight pack items are accessible to you in game. The DLC Dawn of Ragnarok has not officially released yet, so it will not appear in Ubisoft Connect as a playable game until March 10. If you are still not seeing the item in Ubisoft Connect, please reply in this thread so we can assist you.

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    Ubi_Plush on Support Forums - Thread - Direct

@hnfanj Greetings. Per the forum rules, please post in this thread in English. This forum is managed by Ubisoft US and UK teams, so we ask that all posts on this board are made in English so we can effectively moderate.

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    Ubi_Plush on Support Forums - Thread - Direct

@implieddisc Thank you for the video clip. The issue was marked as resolved in this post. Since you are still unable to proceed with the quest In Dreams, I'd like to get a few more details.

Would you clarify the game version currently installed? You can find this in the corner of ...

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    Ubi_Plush on Support Forums - Thread - Direct

@miqelo Hello and welcome to the forums. I'll gladly forward your feedback to the game team.

Unfortunately, I don't have any announced news regarding game features. You can check back in the News and Announcements thread for future updates.

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    Ubi_Plush on Support Forums - Thread - Direct

@s0lardeity Hello and welcome to the forums.

Have you tried the troubleshooting steps listed in this article provided by @Ubi-Mushy? ...

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    Ubi_Plush on Support Forums - Thread - Direct

@vivizinho_uwu Greetings and welcome to the forums. I'm sorry to hear about the repeated disconnects from Battleye. Thank you for providing the error code.

Since you have gone through extensive troubleshooting already, I recommend creating a support ticket on our Help site ...

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    Ubi_Plush on Support Forums - Thread - Direct

@net_shane1337 I've confirmed that your ticket was received and that your account has been verified. The support team for your region will respond asap in order to assist you with this issue. I've also noted the link you have provided via Google Docs. Don't hesitate to reply here if you need anything else.

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    Ubi_Plush on Support Forums - Thread - Direct

@ammofasa26 Thank you for clarifying. Would you provide a support ticket number so I can review the steps taken and any diagnostic files that you may have uploaded? This will help me offer guidance on the next steps.

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    Ubi_Plush on Support Forums - Thread - Direct

@Elerelon Sorry to hear about the error messages you have been receiving. Thank you very much for posting the screenshot. Ubisoft Support is unable to remove these temporary bans, unfortunately.

In this situation, I recommend the following troubleshooting steps to help prevent these events from happening again.

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    Ubi_Plush on Support Forums - Thread - Direct

@musclednaruto Greetings. Ubisoft Support is unable to remove temporary sanctions. Did you receive a message of any kind before the ban was issued?

Please know that spamming multiple threads with your issue will result in an infraction. Please read the Forum Rules before posting so we can best assist you and ensure the forums are being used as intended.

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    Ubi_Plush on Support Forums - Thread - Direct

@immortal8085 Greetings and welcome to the forums. I'm sorry to hear that you are not able to use in game chat in Rainbow Six: Siege.
 
Unfortunately, restrictions in some countries hinder the game from using this technology. Sadly we aren't in a position to be able to influence changes on these restrictions and we ask for your understanding in this matter.

You can still try the following troubleshooting steps, to see if it helps with this matter. Let me know if you see any changes.

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    Ubi_Plush on Support Forums - Thread - Direct

@miggyfury-kix Hello and welcome to the forums. You will receive all the contents of the Operator Edition of Rainbow Six Siege when purchased from the Epic store.

Are you referring to the Deluxe Edition from the Xbox Game Pass?