ZOS_JessicaFolsom

Hey all, following up on Gina's post above, we are testing a fix now for inclusion in a hotfix for PC/Mac. We'll follow up with the timing once it's scheduled. We also wanted to confirm that the fix is going into the console build, so this issue will not be present when Update 39 launches on consoles.

Thanks @MuMuQ - we see your report and are looking into this. We'll follow up if we need more details.

Hey @i11ionward thanks for the report. We're aware of this and investigating. We have an ongoing thread about this here.

Thanks @acastanza_ESO - appreciate the follow-up. We've got an internal repro for this and can confirm we are seeing the reported behavior with certain heals. We're still investigating and will work on a fix.

Hey @acastanza_ESO thanks for the report. We're looking into this. To clarify, are you talking about Cleansing Revival? If anyone is able to capture a video of what you are seeing, it would be a big help. Thanks so much!

MafiaCat115;c-7942687

Thanks! If you need videos or further details, please let me know.

Thank you! We have everything we need and were able to confirm what you are seeing. For some added context, the game usually dismounts players when entering an interior space and this Wayshrine falls under that rule. We are working on an exception to that rule for this specific Wayshrine based on player feedback, and that change was expected to go in with Update 39. We're looking into what happened and will remove this patch note since it did not go in. This change will go in at a later date.

Thanks @MafiaCat115 - just noting here that we see your post and we're looking into it.

Hi all,

As part of our ongoing investigation and work on today's login issues, we are setting the Account Site into maintenance mode. During this time, you may see the Account Site as "unavailable." This is expected and temporary as we work on the issue.

Hi everyone,

Just hopping in to let you all know that we are still actively working on this issue, and it is our top priority to get you all back into the game. We will provide more updates as we have them.

Hey all, as noted in this thread there are login issues impacting all servers that started earlier this morning. We have been investigating and working on this issue since it started. Apologies for the delay in responding here and thank you for your patience. We will update as we have more info.

Hi everyone,

We are actively investigating login issues impacting all servers that started earlier this morning. Thank you for your patience. We will update as we have more info.

This maintenance is now complete and the Xbox EU server is back up and open to players. Thank you!

This maintenance has been extended to 18:00 UTC (2:00PM EDT) today, August 16. Thank you for your patience!

Hey all, this should be resolved. Please let us know if you spot any further issues with leaderboards not updating. Thank you!

Hey @ProudMary! Thanks for the report. We're investigating.

Salve, volevamo condividere un aggiornamento sulla manutenzione dei nostri hardware. I lavori sul server Xbox EU inizieranno il 16 agosto alle 02:00 e finiranno il 16 agosto alle 17:00. Quando la manutenzione verrà completata continueremo a monitorare le prestazioni del server Xbox EU.

مرحبًا بالجميع،

أردنا مشاركة مستجدات عملية الصيانة المتعلقة بأعمال تحديث الأجهزة الجارية. سنبدأ العمل على Xbox EU في 16 من أغسطس في
الساعة 3 صباحًا وسينتهي في الساعة 6 مساءً بتوقيت السعودية. بمجرد اكتمال عملية الصيانة، سنراقب أداء خادم Xbox EU.

Hallo allemaal,

We willen een onderhoudsupdate delen over onze lopende hardware-opwaardering. Het werk aan Xbox EU begint op 16 augustus om 02.00 uur CEST en eindigt om 17.00 uur CEST. Zodra het onderhoud is voltooid, zullen we de prestaties van de Xbox EU-server in de gaten houden.

Cześć, chcieliśmy podzielić się informacjami na temat prac przy wymianie sprzętu. Prace na serwerach Xbox EU rozpoczną się 16 sierpnia o godz. 2:00 i zakończą się 16 sierpnia o godz. 17:00 CEST. Po zakończeniu prac serwisowych będziemy monitorować wydajność serwera Xbox EU.

Olá, pessoal,

Gostaríamos de compartilhar uma atualização de manutenção relativa ao nosso trabalho de renovação de hardware. A manutenção no Xbox EU começará em 15 de agosto, às 21h BRT e terminará em 16 de agosto ao meio-dia. Após a conclusão dela, monitoraremos o desempenho do servidor Xbox EU.