frontier_support

frontier_support



25 Sep

Comment

Hi there! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you :) - Support Agent Nova

Comment

Hey CMDR,

From the in-game main menu, go to options, and then Graphics. Navigate to 3D and select HMD (Headphones). This should put the display in your headset.

If you need further assistance, you can reach us via https://customersupport.frontier.co.uk/hc/en-us/requests/new

- Ikaros

Comment

Hey CMDR,

Legacy and live game progress are tracked separately and you can find out more about this here.

If you need further assistance, you can reach us via ...

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Comment

Hey CMDR,

I'd recommend making sure that your GPU drivers are up to date.

If you need further assistance, you can reach us via https://customersupport.frontier.co.uk/hc/en-us/requests/new

- Ikaros


20 Sep

Comment

Originally posted by imgarbage_dot_com

Hi Frontier support, do you know if there is a fix for this? I wound up here after googling the issue. Still not loading as of September 2023. :(

Hi there,

I'm sorry to hear this issue has popped up again, and apologies for any inconvenience that this might be causing you. If you could pop us over a ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new) we can look into things a little more closely with you!

~Nebula

Comment

Hi there,

This certainly sounds a little unusual. If there's no change after trying the steps in the comment above, please do pop us over a ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new) and we can look into this with you.

~Nebula

Comment

Hi there,

If you do decide that you'd like to troubleshoot this further, please do pop us over a ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new) and we can look into this with you.

~Nebula


19 Sep

Comment

Hi there! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you :) - Support Agent Nova

Comment

Hi there! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you :) - Support Agent Nova

Comment

Hi there! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you :) - Support Agent Nova


17 Sep

Comment

Hey CMDR,

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will help you out.

- Ikaros


10 Sep

Comment

Originally posted by Surph_Ninja

Not even on the official forum, and support is still reaching out to help.

I’m impressed. That’s good customer service.

Thank you for the kind words, o7!

~Nebula

Comment

Hi there,

I'm sorry to hear about this. Please could you pop us over a ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new) so we can look into this with you?

~Nebula


09 Sep

Comment

Hi there!

If you haven't done so already, please could you pop us over a ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new)?

We can then look into this with you :-)

~Nebula


06 Sep

Comment

Hi there! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you :) - Support Agent Nova

Comment

Hi there,

Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.

-Umbra


05 Sep

Comment

Hey CMDR,

If you are still having trouble with the installation, please send in a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new

- Ikaros

Comment

Hi there,
I'm sorry to hear about this. Please could you pop us over a ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new) so we can look into this with you?
~Nebula


04 Sep

Comment

Hi there, I'm sorry to hear that you're having difficulty getting in-game.

Please could you pop us over a ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new) so we can look into this with you?

~Nebula


31 Aug

Comment

Hi there,

I'm sorry to hear about this. Please could you pop us over a support ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new) so we can look into this with you?

~Nebula