ubi-smash

Hey @azzyk1, and greetings to the forums. Currently, there is maintenance scheduled, causing this error to show this time. We will be keeping everyone updated as soon as the downtime is over. Thank you! ...

@alby-cz Completely understandable and hope the same! However, please don't hesitate to get back to us here so we can continue to review this with the team if the results are the same as before.

Hiya @tioplate, and welcome to the forums! We are currently undergoing some Maintenace today, and why you are receiving this error. We will be keeping everyone updated as soon we the downtime is over. However, apologies for the confusion caused by this, and thank you for your patience during this time.

Hey @alby-cz, our team is currently aware of this issue and is working on improving this. While the maintenance is still ongoing, please keep us posted here if the problems continue when accessing the game later today after the downtime. More information on the patch notes for today can be found ...

Hiya @frazen-lvg! Thanks for reaching out to us here on the forums for your friend. We can check this out with them, but it will need to be done one on one. To do this, they will need to contact us here or directl...

@miguelpro-_ Hi there and greetings to the forums! Apologies for the difficulties during these matches. We appreciate you sharing this information with us. However, please ensure that you are using the In-game Reporting System when encountering this behavior for player reports. Please note that you will receive an in-game notification if your report results in a sanction. If you would like to share any video clips or additional information about your matches, you can contact us directly through o...

Hey @rapid2210, welcome to the forums! I am sorry to hear that you came across this issue when trying to place an order in our in-game Store. I would recommend you try waiting 48 hours before attempting the purchase once more. During this time, no purchases should be attempted. After the wait, you still receive the same behavior when trying to purchase R6 Credits, please create a support ticket with us so we can assist further. Thank you!

Hey folks! We can definitely help look into this issue with you! To look into this, you will need to speak to us one on one. To get started, please open a ticket with us here. Alternatively, you can also contact us directly through our Live Chat service when this is available or via our social media accounts on ...

@Nicholas532 Hey there! Sorry for the issues. I checked out your support ticket to ensure it is in the queue and noticed you are getting Juliett 000000143. If you link your Xbox account to your Ubisoft account before launching the game, this should resolve the issue. You can link your accounts through either the Xbox Ubisoft Connect app or on our page here.

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@glazkov Excellent news! Happy to hear this has been sorted out for you now.

@BR0AD_ Have you checked recently to see if the content as updated for you? There might be a slight delay in the items and operators showing for you. Please keep us posted if you are still missing anything.

@llustrious Hey there, my apologies for the overall frustration this problem has been trying to launch the game. Please ensure that you have the latest drivers installed for your graphics card, and you disable any background applications that are also running with Rainb...

Hey folks! As @ILSIMON mentioned, please check your status on Ubisoft Connect. If your status is Invisible, try changing it to Online. You should then be able to play the game. Please keep us posted if you still get the same error after trying this out.

Hi there, @phantom-ai! Welcome to the forums! I'm very sorry to hear that you are experiencing this issue when launching the game. I appreciate you sharing what you have already tried on your end. If you have already exhausted the PC troubleshooting steps, I would also ensure that both Rainbow Six Extraction and the Ubisoft Connect launcher are on the same hard drive after reviewing the image shared. I would also try reinstalling ...

Hey @stikarafika, sorry for the difficulties with your purchase! Please note that some limitations apply when using your discount code for specific purchases. If you could ...

@obscura-_ Much appreciated! I have shared this video clip with our team to look into this further. Has this been the only area you have noticed this behavior so far?