ubi-smash

@kurai_neko_x Hey there, and welcome to the forums! The team is currently looking into providing a solution to this issue within a later patch. Please keep a watch out on our social media channels and our news and announcements page for further updates. We thank you for bearing with us in the meantime.

@bradleyconder1 Hey there, and greetings to the forums! I am sorry to hear that you have this trouble when launching Rainbow Six Siege. After checking out your system files shared, I would suggest ensuring that your primary GPU is being used when launching the game since it might be using the Vega 8 instead of your main graphic card. If you have already ensured this and still get the same results, try closing out any ...

Apologies for the ongoing issues @jorel254. If you have tried all steps shared in my previous post, I would advise disabling any VPN software and whitelist Rainbow Six Siege for any antivirus software you have on your PC. If you have also tried this and the same error continues to show up for you, please submit a support t...

Hey there! Sorry for the trouble you are having with launching For Honor and the issues with contacting our support team. If you have already exhausted all PC Troubleshooting Steps and ensure that both For Honor and the Ubisoft Connect launcher are installed on the same driver, I would also ensure that you close out of any background applications running while opening For Honor. However, if the issue persi...

Sorry to hear this, @sidsam03. Do you receive the same "account creation failed" error when entering your email? I would also recommend whitelisting the game in any antivirus software you have if anything hinders the process.

@Iam-Tej Thanks for sharing this information. After the latest update, are you and @LEQN encountering the same behavior while in the Main Menu? If so, do you have any overclocked se...

@jorel254 Thanks for providing the error you see in-game. To help with remedying this issue, I recommend following the steps from our Connectivity Guide to ensure there is no interference between Rainbow Six Siege and your Internet service. However, if you continue to have any iss...

I'm sorry to hear this, @erkek2000. To take a more in-depth look into this situation, could you please create a support ticket and include ...

@voltairearcher Hi there, and welcome to the forums. My apologies for the issues you are having when purchasing credits at this time. The purchase may take up to 24 hours to finalize, and the in-game credits show up. However, if you encounter issues with your transaction being blocked, please don't hesitate to ...

@ybluedata Thanks! Our team is currently looking into similar reports of this. As a workaround, try disabling the Xbox Configuration Support option in Steam and load For Honor once again. Let us know if you see a difference in the sensitivity after trying this out.

Thanks for confirming this, @ybluedata. Could you also confirm with us which launcher you use when initially opening For Honor on your PC (Ubisoft Connect, Epic, Steam)?

Hiya and welcome to the forums, @forglory1019! Apologies for the troubles you have been encountering in For Honor. Have you tried unlinking and re-linking your PSN Profile to your Ubisoft account recently? I would try this and see if you get the same results before. IF you have also tried this out, I would also recommend fo...

@drpadawan Awesome news! Glad to hear it's been resolved now! Please keep us posted if you run into any further issues. We'd be happy to help!

Hiya @minyaev! Apologies for the issues after this match. Have you experienced this error message frequently or only during this match? If this has been a frequent error received, I would recommend going through all steps shared on our Connectivity Guide here to ensure that this error does not occur for you in future matches.

However, if the issue persists during any of your ranked games after trying all steps shared, please don't hesitate to contact us from our ...

@jukes_ Hello! Sorry to hear that you have been experiencing this error. If you have already tried all steps shared on our page here, I would check to see if you have any VPN or Anti-virus software that might be causing this issue. I recommend disabling the software only to test if you continue to run into the same results. If you have already exhausted everything shared here, please ...

@neo-craft Hiya! Sorry for the trouble with assigning the keybindings you want to use in Siege. To help share this with the development team, could you share a link with a short video clip of this behavior on our newly updated R6Fix page? This will al...

Hi there and greeting to the forums, @scp-1797-j. While these penalties are distributed from our in-game system, I'm afraid they cannot be overturned. Apologies for the overall frustration this issue has been when trying to play Rainbow Six Siege. I can completely understand the irritation this causes during ranked matches. If you have already tried exhausting all possible steps from our Connectivity Guide, please don't hesitate to reach out to us on our s...

Welcome to the forums @hieuhipz! Sorry to hear you are running into this annoyance when trying to progress in Rainbow Six Siege. Sometimes there might be a short delay after matches. When restarting the game, do you see any difference in your XP? If you have tried this and followed out connectivity steps here to see any changes, could you please share a short clip of this behavior with us?

@turbophantomog Hi there! Sorry to hear you are running into this problem in Siege. Would you be able to share a video clip of the behavior to get a better idea of what you are encountering during your matches?