ubi-smash

ubi-smash



14 Apr

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@lzchen-jkf Hi there! Thank you so much for sharing this with us! So our Dev Team can better view this feedback, I have moved the thread here so it is more visible for them to view.

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    ubi-smash on Support Forums - Thread - Direct

@mr-dankass Hello there! I am extremely sorry for the difficulties you have encountered with your purchase of the Ultimate Edition of Rainbow Six Siege. Could you share a list of the content you are still missing from the Ultimate Editon?

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    ubi-smash on Support Forums - Thread - Direct

Hey @recklesswizzard, I am sorry to hear that you have been going through all this trouble and still running into this issue with only Rainbow Six Siege on your PC. Do you use any VPN software on your device? If so, I would ensure that it is disabled when playing Rainbow Six Siege, as this may cause some interruptions with connectivity. I will also check if you have any antivirus software you are using that has Rainbow Six Siege safelisted. Finally, any background applications that you also have open may be causing some interference while the game is running. I would check and ...

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@eiffeltower Hiya! Warmest greetings to the forums! I appreciate you sharing this with us and hope you are looking forward to the Steam Deck! I cannot wait to try it out myself! While the system requirements for Rainbow Six Siege are solely for Windows operating systems at this time, I have moved this thread here so this feedback is more visible for the Dev Team to see for consideration. Also, I have shared a few links that may help provide more informat...

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@muggle_rick Hey there! Thank you for sharing this with us, and welcome to the forums! I have moved your thread here, so it's more visible for the team to see. 🙂


12 Apr

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UPDATE: Hey @winnie441155, our team has tried reproducing this issue multiple attempts and has not been able to replicate it. They would like to gather some further information. Could you tell us if you have run into this behavior any further and if so are you experiencing this on a specific map or with a particular operator?


08 Apr

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    ubi-smash on Support Forums - Thread - Direct

@deadly6dust9 Warmest greetings to the forums! When seeing this error, this may be due to an outage, degradation, or maintenance going on at that time. However, if you continue to run into any further issues at this time, could you let us know what platform you see the 7-00000004 error on?

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@deadly6dust9 Warmest greetings to the forums! When seeing this error, this may be due to an outage, degradation, or maintenance going on at that time. However, if you continue to run into any further issues at this time, could you let us know what platform you see the 7-00000004 error on?

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@alaingraham2014 Hey! Thanks for contacting us here, and greetings to the forums! I'm sorry, but I could not see any image attached to your post. Would you be able to provide the picture again and possibly a short video clip of the behavior you are having with raytracing in Rainbow Six Extraction? Also, could you add when this started for you and if verifying your game files helps? Another location I would recommend checking is if your ...

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@radix_no9to5 Greetings to the forums! Sorry to hear that you have some audio issues in Rainbow Six Extraction. If you have already tested all steps from our Troubleshooting Guide here, I would try verifying your game files next to see if there a...

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07 Apr

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    ubi-smash on Support Forums - Thread - Direct

Thanks for reaching out to us here @mandla18, and welcome to the forums! Sorry for the freezes you have been receiving during matches. Has this started recently for you, or has this happened during other game sessions? I would first recommend checking your GPU drivers and making sure they are updated. If you have reviewed this already and also exhausted all steps from our ...

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    ubi-smash on Support Forums - Thread - Direct

Hey @GDL_KEVIN! Thanks for getting in contact. However, our team can only offer support on these forums in English at this time; apologies for this. I see the error you are getting in Rainbow Six Siege and recommend following our PC Connectivity Steps to help remedy this issue. If you have further problems after exhausting all steps shared and if you still need help and would like to request support in your preferred language, please open a ticket with us ...

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05 Apr

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    ubi-smash on Support Forums - Thread - Direct

@Kaenshii Thanks for sharing this information and the link with us. To gather further information for the team moving forward, have you tried testing another mouse to see if you run into the same results as the mouse you were using before using the Steelseries Rival 600? Could you also share a short video clip showing the skipping frames you have seen during matches? 

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    ubi-smash on Support Forums - Thread - Direct

@leogroo-_jlp_ Thanks for sharing this image with us! Is your PSN account region matched with your copy of the game? If you're trying to use in-game content (such as add-ons or in-game currency) for a game on disc, the disc must be licensed in the same country as your account. Visit Account Management and select Your Information and Edit your Residential ...

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01 Apr

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@winnie441155 Thank you for the additional information. We have reported this over to our team to check over further. You mentioned playing on both Xbox and PC. Have you encountered the behavior on both platforms?


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@iagent Sounds good! If you gather any recording of this behavior, please send it our way! We'd be happy to add this with the report to have the team look into further. Thank you!

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    ubi-smash on Support Forums - Thread - Direct

Hey @takotaki, welcome to the forums! I appreciate you reaching out to us here about this, and sorry for the trouble this has been during ranked matches. To confirm, have you tried exhausting all steps from our Connectivity Guide here to help remedy this error? If you have already tried all steps and still see this error during matches, could you please reach out to us from our ...

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    ubi-smash on Support Forums - Thread - Direct

@parilo91 Good to hear that it's working for you now. Let us know if run into any further issues.

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    ubi-smash on Support Forums - Thread - Direct

@parilo91 Thanks for the update! Do you receive the same error code 0003248270097 when trying to queue for Dominion? Are you queued up with any friends in your group or solo queued? Lastly, do you have Cross-Play enabled or disabled?

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    ubi-smash on Support Forums - Thread - Direct

@parilo91 Hi there! Sorry to hear that you are running into this error! If you have exhausted all possible steps in our Connectivity Troubleshooting Guide already, could you provide a screenshot of the version of the game you are running and a screenshot of a video clip showing the error still occurring for you? I'd like to share this with the team so that they can take a closer look into this. Thanks!