ubi-smash

ubi-smash



08 Mar

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Hey there, you two, sorry for the troubles you are having with Rainbow Six Siege at this time. To confirm, was there any error message you both encountered after being removed from the match? Could you also share what exactly happened before this happened? To try and remedy this issue happening for future matches, I would recommend closing out any other background applications that might be open while playing Rainbow Six Siege that could interfere with the gameplay.

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Greetings to the forums, @doritobanditz! Sorry for the trouble you are having right now. What error message are you currently receiving, and are you initially accessing Rainbow Six Extraction on the Ubisoft Connect launcher? If so, please make sure that your launcher is also set to run Administrator Rights. I ...

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@francescobarba9 Hi there, and welcome to the forums. Currently, at this time, progression is only available to the same console family (Xbox/Xbox Series X|S or PS4/PS5). Sorry for any inconvenience this causes right now, but please know that we are looking to provide cross-play and cross-progression later this year. While the team planned to provide this earlier, they have been working hard to provide this feature to the game, wh...

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02 Mar

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    ubi-smash on Support Forums - Thread - Direct

Hey @darkhood7739, I completely understand the frustration this can cause, especially during ranked. How often has this occurred for you when canceling out of matchmaking? Were you also with a group when canceling the match or solo queue? We have seen similar reports of this happening for some folks and would like to gather some further information to share with the team to review further what is going on. You mentioned playing on Xbox. Are you playing on Xbox One or Xbox Series X when experiencing this recently?

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    ubi-smash on Support Forums - Thread - Direct

Hey @callmegrizo, and greetings to the forums. I am sorry that you see this behavior in Rainbow Six Siege when trying to play. It sounds like you continue to get caught between the starting screen and the main menu before the crash. Try ...

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    ubi-smash on Support Forums - Thread - Direct

@LeoDWH1 Thanks for contacting us here, and welcome to the forums! Apologies for the error you have been receiving with the most recent update. When running into this error, I would first suggest checking your Ubisoft Connect client is running Administrator Rights. If so, you may have an outdated version of Ubisoft Connect that might be causing this issue. Try ...

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01 Mar

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    ubi-smash on Support Forums - Thread - Direct

Hey folks! The operator Azami early access will be available once the Demon Veil season begins. We will be keeping everyone posted on the release date once we have further news and announcements to share, so please stay tuned! 🙂

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    ubi-smash on Support Forums - Thread - Direct

@guewen_53 Thanks for reaching out to us here, and welcome to the forums! As these are the English forums, we ask that all posts be in English to allow us to moderate and assist more effectively. Please feel free to use the French Forums for you...

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    ubi-smash on Support Forums - Thread - Direct

@oswald_rapper Welcome to the forums! Very odd behavior you see in Rainbow Six Siege recently. Do you have any other background applications running along with the game? This may cause some performance troubles in-game if multiple programs run along with the game. If you have also checked this out and still run into the same results, please don't hesitate to ...

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    ubi-smash on Support Forums - Thread - Direct

Hey @machygn, sorry to hear that you are having the same issues. I see you have a support ticket with us already. If you have already exhausted all possible steps we shared in our guide here, could you please share a...

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    ubi-smash on Support Forums - Thread - Direct

@H453R Hiya! You will have early access to Azami once the ...

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    ubi-smash on Support Forums - Thread - Direct

Hey @formulafive982, thanks for coming to us here to the forums, and welcome! I moved your thread over here so we can see it better. Could you tell us what platform you primary play Rainbow Six Siege on? Did this start occurring recently, or has this been the same behavior since playing the game?

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    ubi-smash on Support Forums - Thread - Direct

@niehadesiak Hi there, and welcome here to the forums! We can investigate these bans further for you, but we cannot discuss this over a public forum. Can I ask you to create a support case if you haven't already? You can reach us either through the ...

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    ubi-smash on Support Forums - Thread - Direct

Hey @qunleashed, thanks for reaching out to us here, and welcome to the forums! I'm sorry to hear that you have been experiencing this behavior the last few days. When this first started happening in-game, were there any updates or new installations on your PC? Do you use VPN software? If so, I would check to see if it is disabled while playing, as this may interfere with the connecting to the Rainbow Six Siege service. I would also suggest going through our ...

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    ubi-smash on Support Forums - Thread - Direct

Hey @the_archanist, and greetings to the forums! My apologies for the trouble you and your friend are having joining ranked matches together. There should only be a 700 MMR difference when running into this message. To see if anything changes for you both, try verifying your game files and inviting each other once again. If the same behavior occurs, could you share a short video clip of this behavior happening with us?

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Hi @tolgacakal07, and welcome to the forums! I have moved your thread here so it is more visible for our Dev Team to see. 🙂


25 Feb

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    ubi-smash on Support Forums - Thread - Direct

@peachhamster Hello there, and welcome to the forums! If you are currently seeing this happening, I would try Emptying the Cache of Ubisoft Connect and also ensure that you have the latest version of ...

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17 Feb

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    ubi-smash on Support Forums - Thread - Direct

Hey @ikrad8, when playing for For Honor, do you still see yourself hitting 160 fps, and does it ever drop in specific locations in-game or during fights? Also, what modes have you've played where you have been witnessing the framerate drop for you? I can share one solution to ensure that there are no ...

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    ubi-smash on Support Forums - Thread - Direct

Hey @teenagedisastrr! Apologies for the lateness in my reply to your thread. I have checked out your account, and I see you have already spoken with a support representative in Live Chat about your copy of For Honor. If you have any other questions, please feel free to let us know.

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    ubi-smash on Support Forums - Thread - Direct

Hi @dashky! Welcome to the forums! As these are the English forums, we ask that all posts be in English to allow us to moderate and assist more effectively. 

Please feel free to use the Spanish Forums for your convenience. 🙂...

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