ubi-smash

Hey @boomerangames, my apologies for the wait at this time. I can understand the frustration in gathering a solution to this issue as soon as possible. Please know that response times may be longer than usual due to contact volume, but rest assured that our support team will reach back to your support ticket as soon as possible. We truly appreciate your patience and understanding in the meantime.

Greetings to the forums @GfGuys! Sorry to hear that you are unable to speak or hear your friend in Rainbow Six Siege. To help remedy the issue you are encountering when using voice chat in-game, I recommend following our guide here to ensure that your audio settings are active while playing Rainbow Six Siege. If you continue to run into the same results after trying all steps, please keep us posted! Also, any other questions you may have, please feel free to let us know! ...

@xxcutface214xx Hello there, and welcome to the forums! Sorry to hear that you are having this trouble after relinking your Steam account to your new account. However, the game will still be registered to the previous account that it was purchased from even after relinking. But do not worry! We can look into a game transfer for PC titles so that you can access it to your new account. Don't hesitate to contact us on our support page ...

@ejasaja Greetings to the forums! Sorry to hear that you have constantly been running into this error. If you are receiving this error when launching the game from Ubisoft Connect, please try clearing your cache to see if you continue to run into the same results. Please let us know if this helps!

@gilf-destroyer Hello there! Sorry to hear this. I am afraid we are unable to assist with bans over the forums. To look into submitting a Ban Appeal, please get in touch with us HERE. Thank you!

Hello @hydra! I've moved your thread over here so we can keep similar reports together. This has been shared with the Team, and once we have further updates or if they require anything else for their investigation, we will be updating as soon as additional information is shared.

Thanks, @viviliscious! I have shared this video clip with the team to check into this moving forward. If further information is required or we receive any updates, we will keep you posted here. Thanks for bearing with us in the meantime!

Hey everyone! I am incredibly sorry for the lateness in getting to this thread!

@Oatiecrumble Thank you for sharing this information with us, and apologies for the trouble this has been in Countdown. To help with sharing this information with the Dev Team, could you and ...

@AHHH_K1mochi Welcome to the forums! Apologies for the issues with the Full Deck Distinction. Did you collect all Snitch Cards after the Season 9 update? If you try rebooting the game and verifying your game files, do you still encounter the same results in checking your Commendations tab?

Please keep us posted if you have already tried this. We want to share this with the team if the problem persists. Also, please feel free to add any questions you may have here too! Thank you!

@Viviliscious @AgentNavier Hey everyone! Thank you for sharing this report with us, and apologies for the difficulties caused when using the Heartbreaker Gearset. This has been provided to our team to further look into. If you have also tried verifying your game file to see if there are any changes, could you share with us a short video clip of this behavior happening for you as well? This additional information will provide some more repro steps for the team to replicate this on their end.

Also, ...

Hey @arachniteer, and welcome to the forums! I'm sorry to hear you are having issues with this challenge. If you try closing out of The Divison 2 and verifying the game files, do you still experience the same behavior where you are still stuck at 98%? If so, could you share a short video clip of this happening with us? We'd like to share this with the Dev Team and take a more in-depth look over this if it continues. Thank you!

Hey @vm4m9tz4pb, thank you for getting in touch. Sorry to see you're running into this issue after TU15. If you haven't done so already, could you please ensure you've given the steps in our troubleshooting guide a try, as they're an excellent first step with any crashing or performance issues occurring? Also, if...

@Skkarlos @Kabbage_Ripoff Hey there! Our team has not been able to reproduce this recently. Could you try reproducing this on your end once more? They would like to check ...

@jablmiko Thanks for sharing this! For both mystery quests, what is happening when you are in the location of the quest? Does any dialogue trigger for you, or are you able to follow the deer, for example, in the "Noble Heart" quest? Also, have you tried verifying your game files to see if you continue to have the same results when trying to complete both quests? Any video clips you can provide of what is happening when trying to complete both the "Noble Heart" and Hel's Well is greatly appreciated!

Hey @sammarok! Thanks for the update, and happy to hear that you were able to get the armor set; however, sorry for the trouble it was to complete. To share this information with the Dev Team to further look over, could you confirm if your latest save is uploaded to the cloud?

Greetings to the forums @jablmiko! I'm sorry to hear that you are running into this issue with two of the missions in Asgard. Can you confirm the name of the two missions that you are having trouble with and a video clip of the behavior you are seeing when trying to start the missions?

Hey, @PatrickKen2014! Welcome to the forums! As these are the English forums, we ask that all posts be in English to allow us to moderate and assist more effectively. Please feel free to use the German Forums for your convenience.

Alternatively, if you'd like to translate your most recent reply, we'd be happy to assist you here. ...

@soldier_of_dawn No problem! Could you share any screenshots or video clips of the behavior you are seeing with the Peacekeeper chest piece? I can ensure this is also being reviewed as well!

Hey @soldier_of_dawn, thanks for the report! Our team is already aware of this and currently looking into it! We will be keeping everyone posted on our social media channels and our news and announcements page for further updates, so please stay tuned, and thanks for bearin...

Hey @replicant_id, thank you for sharing this information! I have checked with the team on all 3 reports shared here, they are currently aware of these issues and working on a fix within a future patch. Please keep a lookout on our social media channels and news & announcements page for further updates. If you have any questions in the meantime or have any other reports to share, please keep us posted here!