ubi-smash

Thanks for sharing this video clip with us @L0K1-01! To confirm with you and @Ceivous, do you both run multiple monitors with your PC set-up?

Hey there, @shadow13700! Thanks for reaching out to us, and welcome to the forums! Is the Xbox account currently subscribed to Game Pass linked to your Ubisoft account and logged into the Ubisoft Connect app? If the accounts are not successfully linked, this may cause some disconnection issues with the service. If you have e...

@johnnysends If you do run into the same behavior or any other strange audio behavior, please don't hesitate to send them our way so we can let the team know!

@azabka2009 @Matrival Is the Invite friends button grayed out for you when trying to click it. To help share this with the team moving forward, could you share a short video clip of this behavior when trying to invite friends?

Hiya @regus2k! Try verifying your game files on the live server to see if the Thermite skin shows up for you after. If you are still missing the skin after trying this out, please submit a support ticket with us here so we can take a closer look into this with you. ...

Hello @domojaxx, we appreciate you reporting this. We have collected similar reports of this behavior happening with other players when closing out of the game, and the Dev Team is currently looking into it. Please stay tuned to our News & Announcements page and our social media channels for further updates. We truly appreciate your patience and understanding during this team. If you have any questions, please share them with us here!

@phase_dasher Hey! Has this been the case with a specific operator or weapon when this has happened? If you have any short video clips of this happening during your matches, we'd be happy to check this out!

Hey @phase_dasher, thanks for reporting this to us! We are aware of the visual issues with the UNIPEG charm at this moment and working on providing a fix for this in a future patch. Please keep a lookout on our social media channel and our news & announcements page for...

Hiya @ineedtoplay! When pressing the middle mouse button of your new mouse versus your old mouse, are you unable to tilt and swivel the movement of your camera? Are you able to test your old mouse in the game? If so, can you tilt the camera or run into the same results? Lastly, what is the make and model of your new mouse?

@us-bey Could you share with us a screenshot of your playtime of Ghost Recon Future Soldier on Steam? To confirm, is the Steam profile you are using currently linked to your Ubisoft account you are using to claim the rewards?

Hey @sangello, thank you for sharing what you have tried to help remedy this problem, and I am sorry that it has continued for you for so long. I see that you have reached out via support ticket last year regarding this problem. Could you update your previous support ticket and include an updated ...

Hey there @kullza123! Thanks for reaching out to us here, and welcome to the forums! Sorry to hear that you are having some trouble accessing your Year 7 Welcome Pack content. I also see that you have submitted a support ticket with us previously. While we are currently looking into similar reports of this behavior, I have shared this information with the Dev Team and provided your ticket to our internal team to review this further moving forward. So please keep a watch out for your ticket for further updates. You can view your support ticket on your ...

Greetings to the forums @ninjakiller504! We have shared this with our team after receiving similar reports of this behavior after completing all situations with 3 stars. We currently do not have any further news to provide on this situation at the moment, but please stay tuned to our ...

@tam-natex Hey there! To check this out with the Dev Team, could you please share a short video clip showing that the challenges are not updating correctly. Also, with some degradation events that have taken place recently, I would recommend trying the steps from our guide here t...

@mr-dankass Greetings to the forums! Sorry to hear that you are running into this issue with the Disruptor Pack. If you have a Steam copy of the Ultimate Edition, please try verifying the game files to see if the content is still missing for you. Once you have rebooted the game after trying this out and you are still missing the pack, please ...

Hiya @cucid, sorry to hear that you are running into this during your streams. While our team is working on improving this experience for our streamers, we have provided a few settings to help mitigate this behavior during matchmaking while you are streaming. Please note that we continue improving on these settings this year, as mentioned below.

Hey @cbt_rda_99, sorry for the trouble you ran into during your matches. I'm afraid these penalties are issued server-side by an automated system and cannot be overturned. When the game crashes for you, are you met with an error message and directed back to the main screen of Rainbow Six Siege? If so, and you are getting the same error message between matches, I recommend that you check out our guide here. While there might not be any trouble with your inte...

@munkhudxo Hey there! Are you accessing a copy of Rainbow Six Siege from the Epic or Steam launcher? When prompted with this box when opening the game, this might be caused to an ...

@unhipcobra Hello and welcome to the forums! Our team is currently looking into the Audio issues mentioned in (1), so please keep a lookout for further news and announcements in the meantime. As for the behavior seen in (2), could you share with us any video clips of th...