ubi-smash

Hey @arezzx, and greetings to the forums! Sorry to hear you are not seeing any progress with any challenges at this time. To ensure there is no interference with progression being updated after a match, I recommend following these troubleshooting steps. ...

Hey folks! Apologies for the trouble this issue has been. We have been collecting reports of this occurring, and the Team is aware and working on providing a fix. No new updates have been presented at this time, but please watch our news & announcements page and our other social channels for further updates. Again, our apologies for the inconvenience and frustration this has caused, and thank you for bearing with us in the meantime as we look into this further.

Hiya @N4L1-_ ! I moved your thread over here as this is being looked into at this time.

Hey everyone! We have been receiving similar reports of this behavior, and the Dev Team is aware of this happening and currently working on a fix. While I do not have any further updates to share on this at the moment, please keep a watch out on our social media channels and our news & announcements page. We appreciate you bearing with us in the meantime, and if you have any questions, please feel free to let us know here.

@mematibush Hello there, and welcome to the forums! I am sorry to hear that this issue has been an occurrence during the last two seasons. We have received similar reports of this occurring, but our team has not been able to reproduce this behavior. If you have already exhausted all Troubleshooting steps and tried reinstalling the game to help remedy this issue, we would like to collect more information to provide to the Dev Team so they can continue investigating the problem. To gather fu...

Hello there, @blazeiscoollol! Thanks for coming to us here to check this out, and greetings to the forums! Apologies for the wait in getting back to your support ticket. Please note that response times may take longer than usual due to higher contact volume, but rest assured that one of our representatives will get back to your support ticket as soon as possible. If you would like a more immediate response, you may also reach out to us from our Live Chat support page when it is availab...

Welcome to the forums, @engiman_ult! Thank you for sharing this report with us here! To provide this with the Dev Team to further look into, would you be able to share a short video clip of this happening with any of the operators you have played where this occurred?

Hi @junkmasterflash! Welcome to the forums! My apologies for the difficulties encountered during this match. To share this with the team on what occurred, would you be able to share with us any video clips of the incident or provide the Match ID of the game?

@pillowboi6 Hiya, and greetings to the forums! Our team has received similar reports of the timer not showing after an abandonment gently. To help share further information with the team, did you leave the match or were disconnected from the game before this occurred? Did you receive an error code if you were removed from the game?

Hi there, @lendwga-liquid and welcome to the forums! We appreciate you reaching out to us here; however, our team can only offer support on these forums in English at this time. Apologies for any inconvenience this may cause. If you still need help and would like to request support in your preferred language, please don't hesitate to open a ticket with us here. You may also contact us directl...

Hello there, @jiyou-dream! I welcome you to the forums and thank you for contacting us here. However, our team can only offer support on these forums in English at this time; apologies for this. If you still need help and would like to request support in your preferred language, please open a ticket with us here. Otherwise, you can also contact us directly through our ...

Hiya @sasboy6879, and welcome to the forums! Sorry to hear that you have been running into issues during the middle of a match. What platform do you primarily play Rainbow Six Siege on, and what error messages have you been receiving whenever you are removed from a game? Is it the same error every time this has occurred during matches?

Hey @johyeonwu! Thanks for getting in contact! However, our team can only offer support on these forums in English at this time; apologies for this. If you still need help and would like to request support in your preferred language, please open a ticket with us ...

Hiya @leebertille and warmest greetings to the forums! I am very sorry to hear that your friend is missing out on your play session with others. If their NAT is showing something different than Open or Single, I would recommend that they try following the steps from our guide ...

@boomerangames I'm afraid that I am unable to discuss transactions over the forums. However, our Store Support Team will get back to you as soon as they have further updates to share from your ticket. If you have any other questions in the meantime, please feel free to let us know here.

Hey @ciske! Welcome to the forums! Sorry to hear you are running into this situation. To take a closer look at what is going on, could you share a screenshot of what is happening?

Hey @davesch3073! Our Live Chat support specialists are available to assist from 9:30 am - 2:30 am ET, 7 days a week. Alternately, you can also reach out to us on our social media support page on Facebook or ...