Valorant

Valorant Dev Tracker




02 Jun

Comment

Originally posted by ArmiesofZNight

We're looking into reports of this now. I'll try to get an update shortly on it, but we are actively investigating.

We have a fix ready. We're holding off deploying until we get the servers in a better state (reducing the amount of change at once). We're confirming recovery options. We may have to apply updates to players to grant rewards that are currently behind. The initial fix will cover moving forward. Getting clarity on the remedy for those in the current state --we will make sure you get your rewards, just not sure if it will apply with the fix or if we'll need to run some scripts to apply the rewards to the accounts.

Comment

Originally posted by vysec

Any idea when APAC will be back up? I'd like to have at least one game today before sleeping... I've waited all day to play.

Not one I'm 100% sure. Within the hour, hopefully.

Comment

Originally posted by ArmiesofZNight

Restart is done. There will be a login queue while the rush of players start hopping in.

We're seeing some players get stuck in the login queue. We will reset the queue and increase the rate.

Comment

Originally posted by matagad

interesting how NA is working fine with some minor problems and eu has big problems. yea, login que jumping from 150 to 700 seconds

EU's in peak and NA's in early morning. Scale of issues will impact differently with a vast difference in player size.

Comment

Originally posted by MrSpaceKook

Any kind of rough ETA on that? I'd love to actually be able to play one of the agents I main lol. I do really appreciate all of your communication though, it's great to see from Riot as always.

If things go well, we should be able to apply in the next hour or two, but we're going to be heavily monitoring the shards after the restart and matchmaking adjustments.

Comment

Originally posted by ArmiesofZNight

We're currently working on an emergency restart to fix a scaling issue now. We hope this will be brief and can get you all back in game. Apologies for the impact! We are working to resolve as quickly as possible.

Restart is done. There will be a login queue while the rush of players start hopping in.

Comment

Originally posted by ExtremeDish

Is there any place were you guys share information like this with everyone?

Theres nothing about this on playvalorant.com or twitter.com/PlayVALORANT.

Would be nice not having to search through all those reddit posts in the hopes to find a dev reply.

Usually we dual post on the twitter and on the status page. I was in the middle of troubleshooting and missed making the request earlier. Should be on there at the moment.

Comment

Originally posted by optimus_fuck

Uhm, that page doesnt really have any "solving" its just the basic FAQ side that i checked earlier aswell? Or am I missing something

They wanted to make sure you weren't missing anything. They figured the most likely issue is you're looking at the wrong email or it's in your spam. Have you checked both?

Comment

Originally posted by Cb58logan

is there an update on the agent progression issue?

We have a fix that we feel should resolve it. We'll be applying it after we recover general stability again.

Comment

Originally posted by optimus_fuck

login name is ghalenn. And im in EU. Thank you btw.

Comment

Originally posted by GorodKrovi115

will you also be fixing the issue with the battle pass?

Yes, but we will probably apply that fix shortly after we get confirmation that the service is back in a stable state. We're reducing the amount of changes at the same time to make sure that we don't put ourselves in a worse state.

Comment

Originally posted by Awpenheimers

SEA server is also affected

We've reduced game starts in SEA to try to recover without a full restart for the moment.

Comment

Originally posted by aimbotcfg

I hate you all. I saw the skins in Beta and was like;

"Pffft, these all look like they were designed by a blind 12 year old for John Cena, no risk of me getting poor from buying skins."

Then you release and come out with these and the EXE skins.

You like scifi stuff huh? :D

Comment

Originally posted by RileyR_II

Thank you so much for investing the same time to make skins right, like you do over at League. The improvements of your designers over the years is insane. Love it!

Thank you. :3 We've learned so much from League. We owe them so much thanks.

Comment

We're looking into some issues across several of our games servers. We're currently restarting our EU servers and are investigating reports of issues in the other shards.

Comment

Originally posted by optimus_fuck

Nope, still no email... :(.

Damn. I'll contact someone and have them respond to you here. Sorry about that! What's your login name and what region?