devtrackers.gg
Server queue is constantly resetting in last few seconds of countdown. You guys need to sort that out. Queueing is fine but resetting the timer at 10 seconds is pure trolling.
Server queue is constantly resetting in last few seconds of countdown. You guys need to sort that out. Queueing is fine but resetting the timer at 10 seconds is pure trolling.
It's a rough estimate based on total players in queue and rate of players getting in. If we get into a scenario with the queue not draining properly--such as what we were just seeing, this may happen. In normal circumstances it shouldn't constantly refresh.
same here, and also when I got the unlock a free agent I unlocked the new character and I can't pick her now so I suggest you save those tokens if you didn't get it yet
We're currently deploying and testing a fix to get earning content back working correctly for those affected. Once this is confirmed, we'll move onto retroactively granting content to anyone who encountered these problems (problems meaning not earning content as expected).
not gonna lie chief, i got excited when I saw people were sharing the same thoughts as me and got sad to see it was a meme, I can't stand ascent, feels horrible, I don't think I've played enough to vocalise why I hate it or what it is exactly but I absolutely despise the map and hate the gimmick of closing the 1 way doors
I'm sorry that you're not enjoying it, but hopefully our other maps give you something fun and compelling, and maybe this one will grow on you over time!
Yes, 100% checking the right email, checking junk and theres nothing here. I also tried the Re-Send button again, still nothing.
Sorry for the delay! They said you can submit a report without being logged in here. They can help with both the email issue and the original issue you were having too: https://support-valorant.riotgames.com/hc/en-us/requests/new?ticket_form_id=360003885734
We're looking into reports of this now. I'll try to get an update shortly on it, but we are actively investigating.
We have a fix ready. We're holding off deploying until we get the servers in a better state (reducing the amount of change at once). We're confirming recovery options. We may have to apply updates to players to grant rewards that are currently behind. The initial fix will cover moving forward. Getting clarity on the remedy for those in the current state --we will make sure you get your rewards, just not sure if it will apply with the fix or if we'll need to run some scripts to apply the rewards to the accounts.
Any idea when APAC will be back up? I'd like to have at least one game today before sleeping... I've waited all day to play.
Not one I'm 100% sure. Within the hour, hopefully.
Restart is done. There will be a login queue while the rush of players start hopping in.
We're seeing some players get stuck in the login queue. We will reset the queue and increase the rate.
interesting how NA is working fine with some minor problems and eu has big problems. yea, login que jumping from 150 to 700 seconds
EU's in peak and NA's in early morning. Scale of issues will impact differently with a vast difference in player size.
Any kind of rough ETA on that? I'd love to actually be able to play one of the agents I main lol. I do really appreciate all of your communication though, it's great to see from Riot as always.
If things go well, we should be able to apply in the next hour or two, but we're going to be heavily monitoring the shards after the restart and matchmaking adjustments.
We're currently working on an emergency restart to fix a scaling issue now. We hope this will be brief and can get you all back in game. Apologies for the impact! We are working to resolve as quickly as possible.
Restart is done. There will be a login queue while the rush of players start hopping in.
Is there any place were you guys share information like this with everyone?
Theres nothing about this on playvalorant.com or twitter.com/PlayVALORANT.
Would be nice not having to search through all those reddit posts in the hopes to find a dev reply.
Usually we dual post on the twitter and on the status page. I was in the middle of troubleshooting and missed making the request earlier. Should be on there at the moment.
Uhm, that page doesnt really have any "solving" its just the basic FAQ side that i checked earlier aswell? Or am I missing something
They wanted to make sure you weren't missing anything. They figured the most likely issue is you're looking at the wrong email or it's in your spam. Have you checked both?
is there an update on the agent progression issue?
We have a fix that we feel should resolve it. We'll be applying it after we recover general stability again.
login name is ghalenn. And im in EU. Thank you btw.
Hi! Can you try seeing if this is your issue? https://support-leagueoflegends.riotgames.com/hc/en-us/articles/201751744
will you also be fixing the issue with the battle pass?
Yes, but we will probably apply that fix shortly after we get confirmation that the service is back in a stable state. We're reducing the amount of changes at the same time to make sure that we don't put ourselves in a worse state.
