Assassin's Creed: Valhalla

Assassin's Creed: Valhalla Dev Tracker




06 Dec

Comment
    Ubi-Havoc on Support Forums - Thread - Direct

Hi @mRz_1337 thank you for reporting this happening in the Tombs of the Fallen. I appreciate you taking a picture of where this shelf is stuck! Could you please try temporarily changing the graphics settings in-game between Quality and Performance mode? I would also suggest to ...

Read more

05 Dec

Comment
    Ubi-Havoc on Support Forums - Thread - Direct

Hiya @AceOfSpades6207 thanks for reaching out to report this issue with the Ulfberht Sword quest. I would recommend completing our troubleshooting steps for the Xbox Series S|X before checking back in on these Captains. If there is a slight...

Read more
Comment
    Ubi-Havoc on Support Forums - Thread - Direct

Hi @lainking1 welcome to Discussions. To get just a bit more information on what you are experiencing: are you unable to start a river raid due to an NPC being missing, or a dialogue option being missing? If you could share a few screenshots or even a short video clip of the current quest objective and your in-game location that can be helpful for me to narrow this issue down.

Comment
    Ubi-Havoc on Support Forums - Thread - Direct

Hello there @DingoOfIssy thanks for stopping by to report an issue with crouching while using a PS4 controller. As a first step if you are using a custom control scheme could you try swapping to the default and trying to crouch? If your controller is wireless you may also have some luck wiring it to your console as a test. Should you prefer to pursue a refund and purchased your game directly on the Playstation Network I would advise to reach out to Playstation.

Comment
    Ubi-Havoc on Support Forums - Thread - Direct

@Hanorn Hello there and welcome to Discussions! Super sorry for this weapon pack to have gone missing on you. I have shared your report with our game teams to investigate further into. Please update this thread if you notice anything else missing, or if your pack returns to you.

Comment
    Ubi-Havoc on Support Forums - Thread - Direct

Thanks @AORUS2017 for taking the time to capture and video and get back to us on the questions from above. I would be interested in seeing if altering your key bindings like @Kormac6...

Read more
Comment
    Ubi-Havoc on Support Forums - Thread - Direct

Hello there @Totmacher81. I apologize that we are only able to assist in English on the forum that you are reaching out on. However, thanks to @XBL_Laberbacke you can follow their link to our Discussion page that has dedicated German support! I appreciate your understanding.

Comment
    Ubi-Havoc on Support Forums - Thread - Direct

@omegasun13 Awesome, glad to hear this NPC is back so you could complete this quest line! Thank you as well for sharing your findings with what got this fixed. 😊

Comment
    Ubi-Havoc on Support Forums - Thread - Direct

@asv_leg Thanks so much for capturing this video clip for us. I have passed your report along to our game team to investigate into this happening on the most recent update to the game. Please keep an eye out on the News & Announcements for any updates and if I need any extra information I...

Read more

04 Dec

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

Hey there @Ambro05 and welcome to the discussion forums. I am sorry to hear that you are having trouble changing the theming for Eivor's ship. You mentioned this happened during the last update. Does this continue to happen during the latest title update? If it does, I would recommend the following here, and if the ...

Read more
Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

Hello @dabiggestray78, and welcome to the forums. I am sorry to hear that you are having trouble accessing the DLCs that you have purchased for Assassin's Creed Valhalla. If you have purchased the items on the account that you are playing on, we would recommend verifying your files by doing the following here...

Read more

03 Dec

Comment
    ubi-smash on Support Forums - Thread - Direct

@blaze_941 Welcome to the forums! In the latest update (1.6.2), this should no longer be a problem. If you notice this still happening in 1.6.2 and you have tried verifying your game files provide any new results, could you share any recent video clips of this still occurring on your end? Also, could you please co...

Read more
Comment
    ubi-smash on Support Forums - Thread - Direct

Warmest greetings to the forums, @willcerruci! Sorry for the difficulties this has been to complete. To ensure no new outcomes show after this, I would check if following our guide here and ensuring that you are on the latest update (1.6.2) helps remedy the problem. If the problem persists, I recommend uploading your video to a video-sharing platform such as Youtube and copying the URL to the link in the thread.

Comment
    ubi-smash on Support Forums - Thread - Direct

Welcome to the forums @hovsm! My apologies for the issues locating the Broken Blade in your inventory. Were the last actions taken when going to Asgard, or did you do anything else before you noticed it missing in your inventory? One item I would check is verifying your game files to see if it turns back up in your inventory. If it still missing after this, could you ensure that your latest saved files are uploaded to the ...

Read more