Anno 1800 Dev Tracker

Hey there @guest-1SMeShXO - welcome to Discussions, and thank you for reaching out to us about these graphical issues in the PlayStation 4 version of the game. I am sorry to hear that since the Sigrblot Festival started, you've bee noticing textures not rendering or loading properly.

Would you be able to advise me of any troubleshooting you have already performed to try and address these issues, such as if you have completed our ...

Thanks for getting in contact and sorry to hear you were unable to access this content. While I understand you are advising you got this issue "resolved" by requesting a refund for this product, if you have a similar issue in the future I would advise to contact our support teams directly. The fastest way to do this would be directly through our Live Chat service when this is available but you can also get in touch via our social media accounts on ...

@shakey1981 Thanks for providing the information.

I've looked into this further and I've found the report that was made and the team had thought it resolved.

Are you still having issues with the current build?

@s4myung

Hey there.

Sorry to hear you're affected by this.

This issue is under active investigation at the moment. Do you happen to have any video you could provide of this issue? Please if you haven't already done so ensure you have a recent cloud save on your account where this issue is present.

Hi there, thanks for getting in contact and sorry to hear you have experienced this while attempting to complete the "Execution is Everything" quest in Assassins Creed 3. So we can get this looked into further would you be able to provide an image or short video clip showing how this occurs in game?

Thanks for the additional reports folks, we really appreciate it.

@shakey1981 Thanks for reaching out.

Was this reported by forums or via ticket? Did you have any footage captured that I can pass to the team?

@bbstevieb Hey,

The team is investigating issues with achievements, but for some story-related achievements, re-doing the criteria is enough to get it to unlock.

@v3r4tyr

Thanks. Can you confirm that your game is completely updated to the latest version? We did have a few issues with the War Effort quest which were fixed with a recent patch.

@mikebrussee Hey,

I am sorry to hear that you're encountering this bug. Do you have any video footage from your game demonstrating this in action? We can pass it onto the team to be looked into further.

@loganmason Hey,

I am sorry to hear that your stats aren't updating in Connect. We are aware that there was some disruption in stat collection yesterday, but this has since been resolved.

Are you still missing data?

Hello there @Gurkburk92! Welcome to the forums

As you originally shared your report in quite an old thread, I've forked your post out to create a new thread. I apologise for any confusion that may have been caused by this.

I'm sorry to hear that you're loading into the world drunk. Thanks for including a video that demonstrates the issue in-game. To help us to take a closer look at thi...

Hi there, thanks for providing this information and sorry to hear you have experienced this issue while playing Assassins Creed : Valhalla. I am going to redirect your post to our official Valhalla Discussions channel to keep things in the correct place, but in the meantime could you please provide some images or a short video clip showing how this occurs while you are attempting to start this quest.

@twistingworm547 I'm sorry to hear that you're missing 3 relics from your map.

Can you confirm if you know which of the relics you're currently missing?

@dogfacedboys096

That's strange! Yes you can submit that link to us instead via a support case or by reaching out to a member of our social team instead. If you can provide them with a link to the forum thread so they can quickly get up to speed with the issue at hand that would be great.

You can reach us either through the ...

Hey there folks.

I can confirm this issue is known to the development team and is under active investigation at the moment. If you haven't already done so please ensure you have a recent cloud save on your account so we can forward these on for you.

@blindside6ajfh

Hey there. Thanks for that! Do you happen to have any video of this you could provide at all?

@dagrommit

Hello Dagrommit!

Those ideas sound really interesting! I will forward those suggestions to the Dev-Team.
Thank you for providing your ideas here.

Ubi Tobbee

@undondory Very strange. Was it the video file itself or a link to the video? If it was the file itself, can you try uploading the video to a website like YouTube and sharing the direct link?

Hey there @goattron, @G0dL1k3D3v1l, ...