Great to hear you've been making use of the new DualSense support, @youknowwho77 
In fact, the majority of the functionality added is the change to the triggers. However, I appreciate you letting me know you are not feeling the haptic feedback you'd expected from the update - that's great feedback for us to know, and I've passed it on.
Let me know if you've any other thoughts or questions about this.
@avenger237 I've gone ahead and responded to you on the other thread 
Just for future reference, try not to post about the same issue in another thread, as it does just make the forum messier rather than allowing us to help any faster. Thanks for your understanding.
Thanks for trying my suggested fixes, @avenger237 - really unfortunate that this hasn't solved the issue.
I've merged your topic into an existing one, apologies for any confusion. We've got everything we need for the moment to get this solved, so we'll have a fix in place as soon as possible. No need for any save files for the moment, but I really appreciate the offer 
@historicode97 Fantastic, thanks. I've reported this issue, so we'll investigate internally. Thanks once again for all your help!
Thanks very much for your post about this, @heavylaw - sorry to hear you've had trouble unlocking these two achievements.
Can you tell me which two achievements these are? It'd also be very useful to have screenshots showing that you've met the criteria for them (so, an in-game screenshot), and then another one showing that the challenge is still locked.
Sometimes, achievements don't unlock if something is interfering with your connection to the Ubisoft Connect servers (but not so badly that you are forced entirely offline). As such, please check our ...
Thanks for clearing that up for us, @azullFR
Does that fully explain the mastery points for you, @f4ithking ? You'll be able to get mastery points once reaching the new...
@nirusu Thanks for these screenshots. So, just to be sure I understand, it was the wrong animation in the first screenshot, and the correct one in the second, but both on the same mission - is that correct? And do you recall which mission this was?
This is all great information for helping us narrow down exactly why this is happening, so we really appreciate the help.
Hello @novice_estheim, thank you for telling us of the platform you are using.
First of all, to help see if any troubleshooting can resolve the issue, would you please follow each step in this technical troubleshooting guide for XBSX - https://www.ubisoft.com/help?article=000080996
Should the steps in this article...
Hi @neil1511, sorry to hear the fixes provided so far and workarounds have not resolved your crashes.
I have a few suggestions you can try also, to help with these crashing issues, if it was not caused by a recent driver update (after both updating driver and rolling back) -
- Run the game as an administrator via the game's .exe file, right-click on the file, select Properties, select the Security tab, check to make sure the current PC user has Administrator privilege's for this file
- Verify the game's installation files, through the game launcher, to...
@ivchobow Hey there, I'm sorry to hear this has been happening in-game for you. Could you describe in further detail if the loading is happening when accessing the game when launched or if you are seeing this loading time when joining any races or events in-game?
@f4ithking Thanks for sending this additional screenshot across to us!
In order to investigate further, can you send us a zoomed out picture of this screen? So we can see the whole screen, and the information shown on the left and right. This will be useful for getting more information about what is happening. Thanks!
Hey folks, sorry for the trouble this issue has been during races. Could you tell us if you are receiving any error messages in-game when this has happened or are you kicked directly out of the game and back to your desktop screen?
@kormac67 Thanks for that! I've passed this on too - you're a star
@jonata-oliveira Thanks very much for adding your insights here, and that you'd sent across a video via our support site - that's most helpful! I've added these to our investigation now.
@historicode97 Thanks for confirming that for me!
Ideally, I'd have liked some further media showing the issue, so I can get it passed on to our teams to look into internally. If you've got means to record video footage on PC, I'd really appreciate that! No problem if you're not able to do this, however - I know recording gameplay footage on a PC can be a faff.
Does reading the document alone update the quest objective?
I appreciate your patience with this! I haven't got to the quest myself yet, so I'm not familiar with all the steps.
Hey @xlastovi, just wanted to check in to see if you have seen any new results after updating the setting? Please keep us posted if this has helped or you continue to run in the same behavior as before. Thanks!
@unrankedboy1 Thank you for the update and sorry to hear that you are still experiencing the same results. I see this is happening for AC4 and AC:Rogue when connecting to the Ubisoft Service. Could you confirm if there are any other Ubisoft titles you play that are not encountering the same behavior?
@svarring Sorry to hear that you are encountering the same issues. Please know that our team is investigating this moving forward. While we do not have any further news to share at this very moment, please keep watch on our public channels for further updates. Thank you for your patience and understanding in the meantime.
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