Anno 1800 Dev Tracker

Hello @jhlingstaff,

Sorry to hear that you are unable to start the Wrath of Druids expansion.

Can you please confirm if you installed and downloaded it directly from your Xbox Store? If so, can you please clarify if you're game-sharing?

Many thanks and if you have any additional questions, please let us know.

Hello @thermite46,

Thank you for the update.

Can you please perform all of the troubleshooting steps listed in this article? Additionally, can you please reinstall your game? This will help you to eliminate any potentially corr...

Hello @qma1212,

Sorry to hear that you are unable to start your game anymore.

When your game crashes, do you receive any CE error code, by any chance? As you mentioned nothing in error history, does this mean that your game just crashes to the dashboard? Additionally, can you please confirm if you tried reinstalling your game?

Many thanks and if you have any additional questions, please let us know.

Hello @BobNewton2,

Thanks for reaching out! I'm glad that the issue has been resolved for you

For the future, if you decide to reinstall your game, please remember to install all of the content from your PSN store, so you can access your DLCs in-game ...

Hello @PalmettoPun,

Sorry to hear about your experience.

Can you please provide us with a short video of this occurring, so we can pass it along to the development team for further investigation?

Many thanks and if you have any other questions, please let us know.

Hello @gamblescramble

Thank you for sharing this!

Can anyone confirm if the issue has been resolved by following this solution?

Hello @profhall,

Thank you for bringing this to our attention!

This sounds strange, especially when you mentioned that resetting your console fixed this issue. Can you please provide us with a short video of this occurring if you encounter this issue again, so we can investigate it further?

Many thanks and if you have any additional questions, please let us know.

Hey there @tvgunshot - welcome to Discussions, and thank you for reporting this issue to us! I am sorry to hear that you are unable to pledge to East Anglia after completing Ledecestrescire and Grantebridgescire.

Could you possibly share an image or short video with us showing that the region is not available to pledge to on your alliance map? Can you also confirm for me whether Randvi has discussed the region with you at all, and you just cannot pledge to it, or if you have heard nothing about it at all from her?

Thank you in advance for any additional informat...

Hello @super_zq,

Sorry to hear that your game keeps crashing.

Can you please provide us with your full PC specs, so we can have a look? Additionally, can you please perform all of the troubleshooting steps listed in this article? This will help you to eliminate any potential software conflicts.
...

Hello @bielik01,

Sorry to hear that you are experiencing this on your PS4. Can you please provide us with a short video of this occurring, so we can pass it along to the existing report?

Many thanks and if you have any additional questions, please let us know.

@veroef17 Thank you so much for that image, and for confirming that error code you're getting. Do you recall if you every got that specific error before, when you first started noticing this issue with the photo website? I also recommend giving the steps outlined in ...

@Craigabrahams79 Hey there! You can definitely try rolling back your drivers, as @longjohn119 suggested. I also recommend running through ...

@fiendishmonk

Hey there.

We're not aware of any issues with this World Event in particular at the moment. Have you tried verifying your installation and reloading a recent autosave if that's possible for you?

If you've done both and the issues persist can you provide us with a video demonstrating this if possible please?

@bingusdfp Hi there, sorry to hear that you're receiving an "Error opening file for writing" message when attempting to install the game client. This is a Windows error, and there are a few different reasons why it could be occurring. First off, please make sure that any download or preliminary installation files for Uplay or Ubisoft Connect are removed. If you've played our games before, please use this guide for ...

@remiusrock

All good! Thanks for clarifying that for us

@remiusrock

Hey there.

Do you have an autosave close to the one in the video you could try? Just trying to confirm whether this issue is reproduceable for you. Could you also confirm your latest save is in the cloud we could take a look at? Thanks!

@ganningofbells

Glad it's resolved for you! This issue I believe was fixed with the previous update.

@bielik01

I am well aware that the category name is trousers but thanks for clarifying that for us. I was just using the same terminology used by the player reporting the issue, the category name is trousers but the visual icon focuses on the boots so I knew what they were referring to.

@eternicus_78

Not a problem, Thanks!

Hey there folks.

Thanks for the reports

I'll raise this to clarify with the team now to clarify the situation for you. I'll get back to you as soon as I can regarding this.

In the meantime can you provide me with any images or even better video demonstrating this we could take a look at, please?