Anno 1800

Anno 1800 Dev Tracker




09 Apr

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @amosd3

Could you please clarify the issue by providing more info/screenshots?

Thank you very much.

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @jw_jansen

Could you please try to verify the game files and start the game as administrator, to verify if the issue persists?

Thank you very much.

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @ineedtoplay

I'm sorry that you're having issues with Anno 1800.

Could you please provide a bit more details/screenshot of the page you're referring to in your message, so we can have a visual feedback?

Thank you very much.

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @BenDefo

Could you please create a support ticket, so we can investigate this further?

Also please make sure to provide the savegame where the issue with diplomacy is present, so we can send it to the devs for further investigation.

Thank you very much.

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @SirHarryPierce

I'm sorry about this issue with Anno 1800.

From the screenshots you have sent, it seems that you are missing 5 Jam out of 13950.

This might be caused by the position of some residences, that might be barely into the coverage area for the market, considering that you are missing 0.04% of the resource (Jam)

It could also have been a temporary delay in the resource delivery.

I'm glad you were able to fix it.

Please let us know if you need further support.

Thank you very much.

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @Baskittle

Just checking if the issue persists. Have you followed ...

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Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @SirHarryPierce

Thank you for providing the requested video.

Could you please let us know if the issue persists after the latest game patch?

Also, would you be able to verify if the Social Welfare Act works with Farmers residence?

Thank you very much.

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @dtdkJohnClark

As mentioned by @Mevelios, the issue for you might be caused by an outdated mod.

Please try to run a game without any mod installed to check if the issue persists...

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Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @Sonik015

Thank you for the screenshots and the information. I will add them to our report.

Could you also let us know if the issue persists, after installing the latest game update?

Thank you very much.

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @Nixer992

I'm glad that you were finally able to unlock this achievement!

Thank you for letting us know.

Please do not hesitate to get in touch with us again, if needed.

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @DennisBixler

I have moved your post and created a dedicated thread, so we can gather the info we need.

Could you please let me know if the issue persists? Also, if it does, would you be able to create a video, so we can send it to the game team for investigation?

Thank you very much.

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @mystcklmama

Thank you so much for your suggestion!

@endgame910 How is it going? Were you able to continue the quest?

Please let us know if you need further assistance.

Thank you very much.

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @Asterix201252

Thank you for your great suggestion! This could be useful for other players experiencing the same thing.

Much appreciated ♥

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @Nicholas_Steel

Thank you for your report. Big thank you also to @Asterix201252 for providing the screenshot and video.

I will pass these info to our game team.

Thank you again for taking the time to report this issue.

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @FitzChilvalry

As previously mentioned by @Asterix201252, I believe your game is working as intended.

There are less decorations available in Enbesa, compared to the other regions in the game.

If you still believe you are missing some decorations, you can post a screenshot so we can have a look at it, to verify if all available content is there.

Should you have other questions, please do not h...

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06 Apr

Comment
    Ubi-Mushy on Support Forums - Thread - Direct

@Mevelios You are correct, this should be fixed in the latest update!

@MasterSam007 Please feel free to reach out if you run into any further issues!

Comment
    Ubi-Mushy on Support Forums - Thread - Direct

Hey folks! @Asterix201252 is correct, this issue should be fixed with Game Update 17: (https://anno-union.com/updates/anno-1800-pc-game-update-17/). Please let me know if this is still happening for you, though!

Comment
    Ubi-Mushy on Support Forums - Thread - Direct

Hey folks, sorry for not responding sooner! This should be fixed in Update 17: (https://anno-union.com/updates/anno-1800-pc-game-update-17/), but please let me know if you run into any further issues.

Comment
    Ubi-Mushy on Support Forums - Thread - Direct

@mindjuice Thanks for the additional information. I do still recommend completing basic troubleshooting, as these issues can be affected by a wide range of things. If the issue persists, please grab a video of this ...

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Comment
    Ubi-Mushy on Support Forums - Thread - Direct

@alandonovan Hey there! The team has identified an issue where when "Sticky Selection" is enabled, diplomacy actions cannot be selected. They are working on a fix, so please keep an eye out for updates 🙂