Anno 1800 Dev Tracker

@xlastovi Thank you for getting back to us on this.

E-mail changes apply across the board, I'd advise that you reach out to our team via the Help website. They can take a closer look into this for you.

Hello there @VIRTUS-164! Welcome to the forums

You're currently within the English player support forums. Would you be able to offer a translation of your post so we can take a closer look at the issue you're encountering with "Rivalry for the Ages?"

Alternatively, if you'd like to receive support in your native language, you're welcome to ...

@gabefromnj Hey,

I'm sorry to hear that your code isn't working as it should.

Can you confirm if you're in the correct region for the code? This could be why it isn't working. If you're unsure, please reach out to us via our ...

Hey there.

Sorry to hear about this. Are you experiencing any error messages at all or is it just loading infinitely?

Hello there @sp4rks1! Welcome to the forums

I'm sorry to hear that "The Hidden Truth" has not unlocked for you after completing all of the anomalies. To help us to take a closer look at this issue, can you please provide us with a video which shows the following:

• You have successfully completed all anomalies and have collected the video fragments.
• That after watching the compl...

You're welcome, @GLADI8ORDUDE!

Please don't hesitate to reach out if you have any further questions or concerns

Thanks for clarifying that you're unable to disable to Ubisoft Connect overlay on your platform, @TheKuzooGuy420. You should still be able to access the Ubisoft Connect overlay on Xbox. You can do this by going to your main in-game menu and then selecting "Ubisoft Connect." Could you please try opening up the Ubisoft Connect overlay to see if this causes the quests to trigger?

Can you also try playing in offline mode to see if this will trigger the quests for you? You should be able to do this by disconnecting from the internet on Xbox.

Th...

It is good to hear that you're passionate about these games! While we cannot say if your request will be acted on, we've passed the feedback onto the team for consideration.

Hi all, thanks for getting in contact and sorry to hear you are experiencing this issue. If possible could you confirm whether you receive a specific error message while trying to access this content?

You can find further details regarding this in the co-op in Assassins Creed Unity in this article, but you may also wish to work through our connectivity troubleshooting guide.

@r0ckisdead Hey,

I am sorry to hear you're still having issues with this. The team is aware of this issue and they're currently investigating it further. Regrettably, at this time we do not have any further information to share.

Thanks for the update, @bat678man! We've added this information to your report and let the development team know you're unable to transmog the appearances from the Charlemagne, Jormungandr or Siege of Paris gear sets alongside the Ezio outfit.

If we require any additional information from you, we'll reach out within this thread. In the meantime, please keep an eye out within the ...

@erbb6263 Hey,

I've checked in with the team and it looks as though your case was handled by one of our agents. Has your issue been resolved?

@timmonbreen Hey there,

I am sorry to hear that you're having issues joining your friend. Can you confirm what OS you're using on your system?

Hello there @jyutani!

Thanks for the update, and for sharing images of the error you're receiving. I'm not familiar with this error message myself. It doesn't look like an error caused by Ubisoft Connect itself, as this would appear in a Ubisoft Connect error box.

It's possible this could be caused by a 3rd party programme conflicting with the game files. I'd recommend trying the rest of the steps on ...

@esgoroth Hey,

I am sorry to hear that you're encountering this. You shouldn't need to log in once you've already done so. Can you provide a brief video demonstrating this happening? I'll pass it onto the team to take a closer look into.

Hello there @Jakeypoo12345!

Thanks for sharing an update with us. I'm glad you've been able to figure out how to start rebel missions! I was momentarily confused myself when I tried selecting my first rebel mission. I was wondering why mashing the "X" button (I'm on PS4) wasn't starting the quest. Turns out I also needed to hold square to confirm my mission choice Looks like it's an easy mistake to mak...

Hi all, thanks for your continued patience while we look into this issue. While I would not be able to provide any further information at this time, please rest assured we will provide an update as soon as we are able to discuss this further.

@unrankedboy1 Thanks for getting back in touch with us.

If the issue has resolved itself, I'd advise keeping an eye out. If the issue returns please let us know.

We don't have a specific guide on how to capture and post a video, @VirtualAwesome, as it can very depending on the platform you use. As you're playing on PS5, this support article b...

We appreciate you providing this feedback and will certainly be sure to forward this for further review. However as previously mentioned we would not be able to provide any further information regarding a patch update or remaster version of this to be played on this newest generation of consoles. While I understand this may not be the answer you were hoping for, please keep an eye on our official websites along with these forums and social media outlets for any further news regarding future releases and updates.