Apex Legends Dev Tracker

Hi @qsPtbxFXUe, 

 

I'm sorry, we won't know the specifics of your ban here on Answers HQ but the message you see in-game and/or the email you've received from ToS should help answer that for you.

 

If it's a temporary suspension you'll usually see the duration listed in the error message in-game and in the email received to let you know how long it would last. Typically if there is no duration called out in the in-game messaging or ToS email, it tends to be a permanent ban.

 

Could you check that message and email? Failing that, it would be best to get in touch with the Terms of Service team by filling out the webform. They handle all bans and suspension related cases. Please check out this EA Help guide for guidance on how to do that: ...

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Hey there,

 

We are unable to review any account actions on the forums, so I'll be locking the thread here.

 

If you feel an action was placed on an account incorrectly, please create an appeal here and our Terms of Service team will take another look at the situation for you, thanks.

@bucke14 Wanted to check in and see if this is working again for you and friends?

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
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Going to go ahead and lock this thread, if you have a ban on your account please speak with our TOS team.

Darko

Going to go ahead and lock this now @qingyoudu2001.

If our TOS team has denied your appeals then there is nothing we can do to change this.

Darko

If our TOS team have denied multiple appeals @qingyoudu2001 then there is no one who can change this.

Darko

You will need to speak to our Terms of Service team in relation to any ban @qingyoudu2001 

 

There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.

 

The process to contact our ToS team can be found here: ...

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