Ashes of Creation

Ashes of Creation Dev Tracker




21 Sep

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Tempyst,

Alpha Two has not yet started so there is nothing to access. When we get closer to the start of the next testing phase, we will reach out to all eligible players with instructions on how to participate. And you do not need a key if you purchase a Kickstarter or Pre-Order package. If you see the test phase item in your account inventory, then you are all set.

I am closing this thread. Feel free to make a new post if you have any other questions.

14 Sep

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greeting Deoden,

At this time there are no plans to apply any sort of regional pricing structure to pre-order, Kickstarter, or pre-purchase packages. Since there are no plans for an Ashes of Creation box cost, the intent for regional pricing will be a harmonized pricing structure for the monthly subscription rate, applied to specific region-locked servers based on the consumer price index of those regions.

I am locking this thread. Please feel free to create a new post if you have any other questions.

31 Aug

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Hartassen,

Forced sign-out after a period of inactivity is working as designed. That is a security measure.

Closing this post. Feel free to create another if you have any other questions.
Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Lumiukko,

As Fairest pointed out, any access that is given away is only for that described testing phase. So Alpha Two access means Alpha Two only. If you notice, the items listed as being included in the packages that are available on the Ashes of Creation shop separately list all of the test phases for which they grant access.

Closing this post. Feel free to make another if you have any other questions.

23 Aug

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Aurelion97,

Keep an eye out for the next cosmetic set release. There will be more information provided as to the current state of the pre-order packages provided with that release.

I am closing this post. Feel free to create a new post if you have any other questions.
Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings CptPagar,

GIfting purchased items from the Ashes of Creation shop is not supported. If this is a feature you would like to see implemented in the future, please post a suggestion in the General Discussion forum.

I am closing this post. Feel free to create a new post if you have any other questions.

14 Aug

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Sargon,

We should have more information about the upgradability of packages with the next Cosmetic package release. But currently, there are no plans to change Kickstarter/Summer packages.

Closing this thread. Feel free to post again if you have any other questions.

09 Aug

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Tyranthraxus,

The pre-order packages are what we are ending. Those pre-order packages include testing access. So effectively sales of both are ending.

As for what will happen in the future, keep an eye on our monthly livestreams and News page. Any announcements about future cosmetics or testing access will happen there. Also, be on the lookout for the next Livestream Q&A forum post and post your questions there. You may get them answered live by Steven.

Unfortunately, I do not have any breaking news here on the support forum. :tongue:

Closing this thread. Please feel free to make a new post if you have any other questions.
Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings DDonut,

As Unknown mentioned, we currently have no plans to offer a system that allows the gifting of items. If this is a feature you would like to see implemented, please open a discussion thread in the General Discussion section.

Closing this thread. Please feel free to post again if you have another question.

07 Aug

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greeting TwixT,

As Unknown mentioned above, we do have plans for the retail release of Ashes of Creation that will include a harmonized pricing structure for regions that better reflect their local economies. When we get closer to release, we will have more information to share on this topic.

I am closing this thread. Feel free to post again if you have any other questions.

31 Jul

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Exsilium ,

The banner to which you are referring is in the Alpha One forum. That banner will have a link to instructions on how to connect your Intrepid and Discord accounts so that you can view the appropriate Alpha One Discord channels.

Closing this thread. Feel free to make a new post if you have any other questions.

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greeting Blaymie,

We are still working with My.Games to get the information that we need to migrate the purchases made on their platform over to our platform. We do understand that this process has been long and drawn out, and we apologize for that inconvenience.

But at this point, if you are interested in purchasing additional cosmetics, it may be in your best interest to request a refund from My.Games, and instead make your purchase from the Ashes of Creation webshop.

Closing this thread. Feel free to make a new post if you have any other questions.
Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Jonoo,

You see what the package that you purchased grants you access to by viewing your Account Inventory. As Unknown mentioned above, the Voyager Plus package has Alpha Two access, so once that testing phase starts, we will reach out with instructions on how to participate.

Closing this thread. Feel free to make a post if you have any other questions.
Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings gsus84,

Ashes of Creation is in open development, meaning we are showing you what we are actively working on and the progress we are making toward our next testing phase. The next testing phase will be Alpha Two, so the titles of our current development updates reflect the testing stage that we are working towards.

And as Unknown stated, once we get to the point that we are ready to invite players in for the Alpha Two testing, we will reach out directly with instructions on how to participate.

Closing this thread. Feel free to make a new post if you have other questions. And welcome to the forums!

06 Jul

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Neurath

Thanks for the report. I will pass it along to our admins. But that does seem like a Cloudflare outage.

Closing this thread. Feel free to reach out again if you have any other questions.
Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Trebor0712

As unknownsystemerror mentioned, we have not yet started our Alpha Two testing phase. Once we have a date to announce, it will be posted on all of our socials. So be sure to follow us in all the places and keep watching the monthly Livestream.

https://support.ashesofcreation.com/hc/en-us/articles/360033777814-How-can-I-keep-up-with-the-latest-news-

Closing this thread. Feel free to reach out again if you have any other questions.

12 Jun

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Kiravos!!

If you watch the monthly Livestream or subscribe to the monthly newsletter, we will make it abundantly clear when the pre-order pack changes will occur. Steven's announcement in the May Livestream was just a heads-up that changes are coming.

24 Apr

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Mark Blues,

I was about to move this over to General Discussion until I saw your edit. :smile:

I will close this thread as you were able to post your question in GD.

21 Apr

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Asmodeus!

We have not yet announced when name reservations will take place. Once we have the system in place and are ready for players to reserve their names, we will post on our News page, likely announce in the monthly Livestream, and may send communications directly to all eligible accounts.

04 Apr

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings IggyMix!

Thanks for your interest in Ashes of Creation. As the others here have mentioned, we have previously concluded the bulk of the Alpha One test phase and are working towards an Alpha Two phase.

Once we are ready to announce a date for Alpha Two, an announcement will be posted on our News site and social media, and will likely be featured in a Livestream.

Please keep in mind that we are doing traditional Alpha and Beta testing. At the start of Alpha Two, the game will not be in a near-launch-ready state. There will likely b... Read more