Ashes of Creation

Ashes of Creation Dev Tracker




31 Mar

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Castiel82

We have no plans to lock players to servers in their regions, except for harmonized price model regions (as detailed in the wiki link UnknownSystemError shared above).

We do also plan to have a default language for some specific servers in the region of that language, but again they will be open for anyone to join.

If you would like to see a specific language/region supported, make sure to post your feedback in the General Discussion forum.

07 Feb

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Adept_Ua

We appreciate your enthusiasm for the game. Below you will find our current plan for languages in Ashes of Creation. If any more languages are added, we will be sure to announce those additions.

https://support.ashesofcreation.com/hc/en-us/articles/360016194714-What-languages-will-Ashes-of-Creation-be-in-

06 Feb

Comment
    Vaknar on Support Forums - Thread - Direct
We don't have any updates regarding Freehold cosmetics to share at this time. Be sure to stay tuned to our socials for any updates regarding the Freehold system!

31 Jan

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings nonameftw

We are working to make improvements to our account management, including the sign-in and multi-factor authentication process. We hope to have those new features added in the near future.

19 Jan

Post
    SomethingWitty on Support Forums - Thread - Direct
If you have not signed into the forums since January 2022, you may be presented with an error message that states “Before proceeding, please set your contact email address in your Profile Settings.” When you view your Profile Settings, your email address is likely already set to Verified, which prevents you from signing into the forums. Our Web Dev Team is working on a solution for this issue. In the meantime, you can work around this issue by changing your contact email and then changing it back, which will force you to re-verify your email address. Once this is complete, you will be able to sign into the forums. We apologize for the inconvenience and appreciate your patience as we work to resolve this issue. If you continue to encounter any problems signing into the forums or have any other issues, please feel free to ... Read more

17 Jan

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings karma52!

We have not yet added any of the subscription items to account inventories. That will likely happen as we get closer to a retail release.

And as mentioned, yes Braver of Worlds does include a lifetime subscription.

I am going to lock this thread. Feel free to create a new topic if you have any other questions.

20 Dec

Comment
    SomethingWitty on Support Forums - Thread - Direct
Thanks for the feedback. Improving the Two Factor Auth functionality is on our to-do list.

09 Dec

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Red_Mongoose

As bloodprophet has mentioned, once a cosmetic set has been removed from the store, those items will no longer be available.

We have this detailed on our support site here: https://support.ashesofcreation.com/hc/en-us/articles/4403533317651-How-do-I-make-purchases-on-the-Ashes-of-Creation-Shop-

I am locking this thread. If you have any other support-related questions, please feel free to make a new post or submit a support ticket.

24 Oct

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings SirSabu,

There is currently no method for players to delete their own accounts. But we would be happy to assist you if you put in a support ticket.

https://support.ashesofcreation.com/hc/en-us


21 Oct

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings zkl,

Our pre-order cosmetics change regularly. Unfortunately, once a cosmetic set has been removed from the Ashes of Creation shop, we are unable to make them available for purchase, nor are we able to swap out previous cosmetic sets for current sets. We are very sorry.

To make sure you don't miss new item sets in the future, be sure to follow us on social media, watch our News Page, and subscribe to our Newsletter to receive the latest news and updates.

https://support.ashesofcreation.com/hc/en-us/articles/360033777814-How-can-I-keep-up-with-the-latest-news-

17 Oct

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Thogger

It seems we are having some issues with Roles being propagated correctly for players who have older accounts but are just now signing in to the forums.

Your issue should be fixed though. You may need to sign out of the forums and back to see the roles appear.
Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings daniil31

As @unknownsystemerror mentioned, we currently have no plans to offer any testing access for purchase separately from the existing packages. Our Community team does occasionally giveaway testing access with events such as Glorious Gourd or Extra Life. So keep an eye on our social media and news for any such events.
Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings NyceGaming,

The minimum system requirements have not yet been updated for Alpha Two. When they are, we will make an announcement.

https://support.ashesofcreation.com/hc/en-us/articles/360048506033-What-are-the-minimum-requirements-for-Alpha-
Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings screamingiraffe,

We have refreshed your account and you should now see the correct forum roles that are associated with your account. We have also updated your ticket. Please feel free to let us know if you have any other issues.

10 Oct

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Myosotys,

Thanks for the feedback, we will pass it along.
Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Staron82,

It seems that some web browsers do not show the scroll bar in the Inventory frame within the Account Inventory section of the Account Dashboard. If you only see 5 items in your Inventory, scroll down.

22 Sep

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings Tchaka!

We have not yet updated the System Requirements for Alpha Two. Once we have that information, the Support Article will be updated to reflect any changes.

31 Aug

Comment
    SomethingWitty on Support Forums - Thread - Direct
The issues with Views should be resolved. We appreciate your patience as we worked to resolve this issue.

25 Aug

Comment
    SomethingWitty on Support Forums - Thread - Direct
SongRune

This past week or so, when I reply to a thread, it has a decent (but not perfect) chance of being marked as "1 unread". Thing is, it's just me and the post I replied to. It's a little weird.



I have merged your thread into the existing thread. This is something we are aware of and are working to resolve. Thank you for the report.

17 Aug

Comment
    SomethingWitty on Support Forums - Thread - Direct
Greetings GansoDeFaca!

unknownsystemerror nailed it. Characters will only be playable on the server on which they were created. But our current plan is to allow players to create a character on any server in any region (that is not segregated for price harmonization).