Crusader Kings 3

Crusader Kings 3 Dev Tracker




19 Feb

Comment
    AndrewT on Support Forums - Thread - Direct
The End117 said: I'm playing the windows store version of the game through gamepass, how would I go about these steps since its not the steam version?
MS bar users access to the game's installation folders, so all you can do is uninstall, delete the Documents/Paradox Interactive/CK3 folders , then reinstall.  
Comment
    AndrewT on Support Forums - Thread - Direct
That's a nasty looking error log. In your clean reinstall attempts, are you 100% sure there were no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again?

No mods involved?  
Comment
    AndrewT on Support Forums - Thread - Direct
I don't know then, this one has got me. There is clearly something in this machine doing this to you, but I simply am not seeing it. My guess is a clean reinstall of Linux would fix it, but I know that's a lot to contemplate to get a game going!  
Comment
    AndrewT on Support Forums - Thread - Direct
Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK3
- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox Interactive/CK3 folders
- re-install game in Steam, run a Steam Verify when done.
- add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test with a new campaign - NOT any existing one.

In particular make sure there are no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again.




If those don't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all informat... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
I'm not aware this is a general issue. Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK3
- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox Interactive/CK3 folders
- re-install game in Steam, run a Steam Verify when done.
- add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again.



If those don't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' butto... Read more

18 Feb

Comment
    Secret Master on Support Forums - Thread - Direct
Moved to tech support  
Comment
    Arakrates on Support Forums - Thread - Direct
Heya, this issue exists in our database and will be fixed in a future update!
Thank you for your report!  
Comment
    Arakrates on Support Forums - Thread - Direct
Heya, that is a strange issue. Which GPU should be used is stored in the "pdx_settings.txt" file in your "documents/paradox interactive/crusader kings III"-folder.
If you delete it, then a new one should be generated. Could you try that and report back? :)  
Comment
    Arakrates on Support Forums - Thread - Direct
Heya, I am having a bit of trouble replicating this issue on my machine. Do you happen to have run any mods while doing this?  
Comment
    AndrewT on Support Forums - Thread - Direct
That login issue seems to have been fixed now.

Has your problem changed?  
Comment
    AndrewT on Support Forums - Thread - Direct
What game version are you on? It must be 1.5.x for RC to work.

And does it show in your Steam library-Manage My DLCs as installed and enabled?  

17 Feb

Comment
    AndrewT on Support Forums - Thread - Direct
That's very odd, hard to see any explanation for that!


Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK3
- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox Interactive/CK3 folders
- re-install game in Steam, run a Steam Verify when done.
- add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again.


If those don't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 's... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
Not really, we're not seeing this as a general issue for Mac users. Very hard to understand what could be different about your machine to cause this.

Normally Mac users don't have antivirus apps, but maybe you do? If so make sure ck3.app is allowed through it.

If you start the game from ck3.app directly does this still happen?  
Comment
    AndrewT on Support Forums - Thread - Direct
Not at all, sorry, I have not seen other such reports.  
Comment
    AndrewT on Support Forums - Thread - Direct
Interesting that there are no LiveKernelEvent entries in that dxdiag, which there would normally be after a forced reboot like that. Are there any entries in the WIndows Event Viewer in the few minutes leading up to these reboots?


I'm not sure all those error log entries are normal. Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK3
- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox Interactive/CK3 folders
- re-install game in Steam, run a Steam Verify when done.
- add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again.   ...
Comment
    AndrewT on Support Forums - Thread - Direct
FYI there is a general Paradox login issue at present, so far as I know unrelated to your problem but who knows. Let's see what happens when it comes up again!  
Comment
    AndrewT on Support Forums - Thread - Direct
Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK3
- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox Interactive/CK3 folders
In particular make sure there are no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again.
- re-install game in Steam, run a Steam Verify when done.
- add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test with a new campaign, NOT any existing one

Does that help?  
Comment
    AndrewT on Support Forums - Thread - Direct
Running out of ideas here, especially as my Linux knowledge is quite rusty by now.

Is IPv6 in use in the card, if so does unbinding that help?  
Comment
    AndrewT on Support Forums - Thread - Direct
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .
From your Documents/Paradox Interactive/CK3/logs/ folder, attach here system.log , error.log


Please report the temperatures of your CPU and video (GPU)
1/ before starting the game up and
2/ after say 10 minutes' play.
If your PC's vendor has given you no way of reading temperatures, install
SPEEDFAN ... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
If you've put the game in debug mode, you need to undo that as it changes the checksum.

Aside from that I can only guess you missed some files under either the Steam or Documents folder of the game!