If you'd like to troubleshoot this privately, feel free to send in a ticket to [email protected].
If you'd like to troubleshoot this privately, feel free to send in a ticket to [email protected].
To expand:
Constant issues with backend config not actually being saved, across different files at different times. Nothing to do with Eco itself updating or anything, just completely at random.
Near zero modding (full Clays only, no ability to change files of it) with no ability to add more mods when requested, even when they're entirely non-DLL mods.
Poor near zero refund policy even when things like this present themselves. Only option is to go via Paypal or CC.
Donations via Clanpay (community payment system) 100% non-refundable, even when they've not been used yet and won't be used for a considerable amount of time.
Tickets being closed with no response, both due to system error and confirmed by staff.
Tickets being closed with no response, both due to system error and confirmed by staff.
If you'd like I can check the system to see if I missed you or closed your ticket by mistake, but I do respond to every ticket (except the ones from weird outlook.com addresses -- those always bounce whenever I try).
The problem is that he can't log into the server, when he logs into the server he loads the level for infinite time
Hey,
That sounds like it could be a bug. What part of the load process is he stuck on exactly? What message is the one that he stops loading on?
Known issue, probably caused by a problem with the update changing how glass blocks fundamentally work, or by a problem with your server updating in general:
https://github.com/StrangeLoopGames/EcoIssues/issues/6755
The replies by craig-jong might be of help to you.
We don't have any plans of tackling a console version as of yet, but we may in the future.
Heyo,
We've seen a few reports of this error lately, and we're aware and working on it. I can't give an ETA on a fix, unfortunately.
One thing that might work is deleting the Eco folder located in C:\Users\AppData\LocalLow\Strange Loop Games\