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hello i have the same problem. i dont get a verification email from the launcher
Hello. Please take a look at this comment
hello i have the same problem. i dont get a verification email from the launcher
Hello. Please take a look at this comment
planned
would be nice to have that somewhere on the website. instead of wondering what is up for 13 days
The message appears when try to enter such an address
None of the proposed solutions have fixed the issue. I can still not receive the verification emails
Hello. Please write to me in PM with a detailed description of the problem and your email address
I am having same issue replaced ram and now can’t get email to verify account here is the number
REQUESTID#8879207#
Hello, please check your ticket
I am having the same problem, its been about 4 days since I bought the upgraded version, I have a receipt but no items in game. My ticket is
#8821684
Hello. This request has already been taken by a specialist, wait for his answer
OH sorry, I forgot to reply saying I "fixed" it, I kept spamming it until I eventually got an email, sorry for wasting your time!
Nice)
Why is google the only email you guys allow? Im not making a new email just to buy a damn game lol.
A little differently. We have blocked registration for some domains due to frequently observed problems that cannot be solved on our part.
I am having problems getting the email as well. i have tried changing my emails and still nothing. this is the ticket #8859699. can you check on it please? u/Sova13
Hello, please check ticket
Damn.. I’m guessing it’s stolen, Imma ask him if he had 2-factor authentication activated before.
I’ll try that, Thanks!
To restore his account, he needs to write to [[email protected]](mailto:[email protected])
Yea my friends issue is that he can’t even install the launcher it won’t let him change the directory of the launcher. The launcher is currently stuck wanting to download to a system reserved partition.
Hello. We'll have to expand this department, remove the launcher (first install and then uninstall in the NORMAL way), and then install it wherever he wants.
Same here
#8855199
I tried " At first try reinstalling the launcher. Then you need to set full rights for the current user (folder properties, "Security" tab) for the game folder and for the launcher folder. Also temporarily turn off all antivirus and security programs, such as Windows Defender or whitelist launcher and game folder in exceptions list(s).
If this doesn't help, try creating a new user in your OS and installing the launcher there. " and it didn't work
Please check if you receive other emails from our site
Hello, i got same issue here REQUESTID#8856124#
Hello, answered in ticket
Same problem please : #8851968
Hello, check ticket please
Hi Sova, there is a ton of tips and techniques to prevent your emails from being considered as spam. It is weird to blacklist one of the key email providers. I will not create a new email address just for this game. I hope you can find a solution.
The solution has already been found. Alas, there is no other way.
doesnt let any email domain work for some reason idk
Have you tried Google?
Thank you for your answer but I also stated that there was a leak of data and with that I do not know if some hacker can trick support by social engineering so I want to complete change to another email to be secure because he could have stolen the purchase confirmation ids
I think you should talk to your email service support about this.
About our support - "some hacker" will not be able to deceive us, tk. just the information that is stored in your email will not be enough
#8690729
Hello, this is in progress as I see it
- Price of thermals increased across the board - no we didnt change that
- Most cases got more expensive except the BETA secure container which got cheaper - no we didnt change that
- 15 new barter trades have been added that includes some of the new armors - we added new barters, but we didnt add new armors there
- 7 barter trades have been removed including Jaeger Lvl 4 REAP-IR and Mechanic Lvl 4 GPU - no we didnt change that (flir and video card trades were removed long time ago already)
if you want precise changes - go to
...
Hello. Please take a look at this comment