Escape from Tarkov

Escape from Tarkov Dev Tracker




06 Jan

Comment

Originally posted by smolarek07

Ive tried this along with a whole reinstall of the game, still no email being sent :(

Write your e-mail address to my PM

Comment

Originally posted by MZootSuit

The reply to the ticket has nothing to do with my query, I want to change email addresses. I've tried everything else already

The answer is directly related to your situation. Check the ticket again


05 Jan

Comment

Originally posted by aerlund

Hello, i think i have the same problem with the launcher not sending an email. What should i do?

Hello, at first try reinstalling the launcher and running it as administrator.

Comment

Originally posted by Nacho_RL

hello my friend, having same issue on #8679427 could you please help me would be very much appreciated.

thank u :)

Hello. I closed your ticket, the missing loot (and other) will come to you tomorrow during the day

Comment

Originally posted by BRTI

Thanks, the ticket now says that I don't need to enter a verification code anymore to change my e-mail address. The first thing that pops up when I click change e-mail, is a verification code window.

This is a different verification code) Try to get it again now, it should come

Comment

Originally posted by mo_bozzy

Hi, same Problem here. Tried to whitelist E-Mail, wrote an E-Mail to my provider, sadly no change. Everything was fine since a year, but now I have new PC (mainly for smoother Tarkov fps) and I cant play.

And Twitch/BSG unlinked my Tarkov account so I cant even get drops.

Hello. Write me in PM your e-mail address

Comment

Hello, write to me in private messages your email address

Comment

Hello. Support response will take no more than a week, now the support is overloaded.

Comment

Not more than a week, now the support is overloaded.

Comment

Originally posted by MZootSuit

#8675979 I'm having the same issue :(

Why has the change email functionality been disabled?

Hello, check your ticket please

Comment

Originally posted by Gu1n3aP1g

Tarkov works perfectly now with new cpu and motherboard. Thanks alot

You are welcome)

Comment

Originally posted by Chump352

Check ticket 8664788 please I get all emails apart from launcher emails

I see that the problem has already been solved)

Comment

Originally posted by Vegeta1337

Sry to bother you here but is there an ETA for a fix for the whole Bsglauncher confirmation email not receiving?

Hello, this problem has different reasons (massive and rare), so it's impossible to say for sure

Comment

Originally posted by OttodontCarius

I have the same problem for 3 days now. My support number is #8585794

If you could help me I would appreciate it so much ;)

Ok. It is in process

Comment

Originally posted by BRTI

Hi there,
I've tried some of the posted solutions with no effect. I've double checked and now notice, that I don't receive any e-mails from you, even though I was able to get e-mails like password resets before. I whitelisted every battlestate address that I had. Did something change?

Hi, check your ticket again)

Comment

Originally posted by 2real4you129

Can I give you my support ticket number too? I just want to play tarkov with my friends :(

Hello. If you have a problem, please contact support.


04 Jan

Comment

Originally posted by Naga_Fang

#8660027 Please help :( same issues as everyone else. I get all the other emails yall send besides the one from the launcher.

I see the problem has been resolved. The Device ID code comes ONLY to the mail

Comment

Originally posted by daltoncm10

I think I may of fixed this issue by uninstalling and reinstalling the game. It sent me a code to verify the hardware. I am now downloading the game again.

In some cases this can help.

Comment

Originally posted by daltoncm10

It says to change email to gmail but I am on gmail and am still having this exact issue.

In this case, you need to write to us in support with this problem. Perhaps the point is different

UPD: By the way, try reinstalling the launcher first)


03 Jan

Comment

Originally posted by FearShisui16

Hello i got the Same Problem my Ticket is #8611204 i Bought the Game 3 days ago and i would like to Play

Check ticket