Escape from Tarkov

Escape from Tarkov Dev Tracker




29 Jan

Comment

Originally posted by I_AM_THE_BEAN

Okay #9195356

The request is being processed by a specialist


28 Jan

Comment

Originally posted by RationalizeOP

I'm still able to provide payment details and have access to the account. Just not the e-mail. It was a business e-mail. Quit the job. Forgot changing the mail.

Hello. In this case, you can create a support ticket on the site. Describe your situation in detail, please

Comment

Hello. Write me the number of any of your support requests, please


27 Jan

Comment

Originally posted by Jaywearspants

Have you taken any vacation time u/trainfender ? You guys have earned it

2 days for myself. some of the team had more

Post

Hello!

Here is the short status report about what's going on in the studio.

What's done:

  • Held a lot of increased player counts after NY events (did a lot of stabilizing tasks on backend to prevent excessive failures, replaced several backend servers to more powerful ones)
  • Banned a lot of cheaters (more than 40k from the start of the year), banned texture/hack files, added detections to new or previously undetected cheats (also with the help of your cheater reports)
  • Did a lot of balancing changes (economy changes, weapons and weapon mods changes, decreased camera recoil, new crafting recipes etc)
  • Tested the fuel shortage scenario and got a lot of info needs for dynamic economy events automatization
  • Overall we got a huge feedback on everything related to the game, which helped us do the further planning
  • Worked out the plans for 12.10 and drafted general plan for this year

...

Read more External link →
Comment

Originally posted by senator2012

Hi u/Sova13

I'm Having the same issue, ticket ID is REQUESTID#9176047#

please help

The ticket is already awaiting a specialist response, just wait


25 Jan

Comment

Originally posted by space-grey

Thank god I got the 120 FPS cap now :D Just wanna let you know what the issue was. I actually had to turn on vsync in Nvidia and disable vsync in the tarkov settings. This allowed me to break free from the 60 FPS ingame cap. Thanks for your time :)

Yay. Good luck in your raids :)

Comment

Originally posted by space-grey

It’s capping my game in the lobby and in raids on 60fps

Interesting. I'd suggest to go into your Nvidia control panel - Manage 3d settings - global settings - and set Vertical Sync to use 3d application settings. And then relaunch the game and turn on vsync in fullscreen mode. Restart of the game might be required, so FPS cap will go away :)

P.S Also screenshot from your Nvidia control panel - Adjust desktop size and position menu would be helpful. Issue might be related to scaling.

Comment

Originally posted by space-grey

I tried all three options. Borderless, windowed and fullscreen with vsync on in-game and disabled in Nvidia

Do you have 60 FPS cap in lobby only? There is a check box in game settings that's limiting lobby FPS to 60, so your GPU won't be 100% loaded while in menu/stash.

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You're probably running in fullscreen windowed mode and OS capping your refresh rate to desktop refresh rate. Try changing to fullscreen mode (turn on vsync too) and software cap should be removed.

Comment

Originally posted by HackySackyLacky

u/Sova13

Having the same issue, ticket ID is REQUESTID#9126026#

Hello, please check your ticket

Comment

Originally posted by Careymatee

having the same issue

#9100781

Answered

Comment

Originally posted by Soft_Message_5291

Hi, my ticket is #9098119 , i have the same issue :(

Answered

Comment

Originally posted by WalterWafflez

It is 100% not the email provider. That is a ridiculous claim. "Every single Email provider in the world is conspiring against BattleState Games to block our emails"

That's stupid, and a lie. The launcher does not send a code.

I've tried changing my verification method from email to google authenticator. This was reflected on the website, but not on the launcher. The launcher seems to not have any internet connection, and therefore, does not ping BSG's servers to send out the email.

Fix your shit, you shouldn't have to rely on the anger and frustration of your playerbase to solve your problems for you. I wish I could refund my game or sue the company for negligence.

Apparently you are describing a different problem. And there are other recommendations for it

Comment

Originally posted by Can-not-see

yeah just says domain error and doesn't allow me to register

Can you send me a screenshot?


24 Jan

Comment

Originally posted by Award-Human

Nikita is a simp for his own game

ofc!

Comment

Hello,
We use Xsolla as our payment system, but we're not affiliated with them. If you have any questions regarding payment methods - you can visit Xsolla support page:
https://help.xsolla.com/payment


23 Jan

Comment

we are working on optimizing this