Escape from Tarkov

Escape from Tarkov Dev Tracker




03 Jan

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He should contact with Xsolla support (https://help.xsolla.com/).

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Originally posted by NuclearHead07

I contacted the microsoft support team and told me that the problem its with your domain and you have to contact them not me.. i have the email if you want it but its in spanish

We are aware of the issues currently affecting some of our players who cannot get confirmation codes from their launcher, due to e-mails not being received by certain e-mail providers. We are currently investigating what is causing the issue and are very sorry for the inconvenience.

We are still in the process of trying to understand the problem. As a work around you can contact our support to get your e-mail address changed (to e. g. gmail) as a temporary solution. But please understand that due to the patch, the wipe and drops waiting times at the support are longer than usual.

Of course we are looking for a more permanent solution and hope that you bear with us and thank you for your patience. When you experience this issue please don't hesitate to state your email provider here so that we can get a better understanding what providers are impacted.

Thanks again for your patience.

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Originally posted by Gu1n3aP1g

Rendering a 4k video on a 8 thread intel cpu would take forever lol. Also a new cpu and motherboard fixed the issue so there we go anyone who comes across this issue best get your wallets on the ready. Thanks for your help

Ahah, that's for sure) I edited the usual Full HD)

So the problem was still in the hardware


02 Jan

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Originally posted by Stevelele

REQUESTID#8570590# if you could look into that, same problem

Check ticket please

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Originally posted by False_Juice

replies are out

There is already one more

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Originally posted by Samashki

#8544131 Same issue as guy above, get emails for logging in but dont receive for hardware. Whitelist spam filter etc done and contacted web.de. i have EOD and got back into the game a few days ago and am really itching to play. pls help BSG.i was able to log in the 28th FYI.

Hello, check ticket please

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Originally posted by dadabingojh

Same problem here. Ticket #8541060

Hello, check ticket

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Originally posted by tbxl54

I did download the launcher from the site, when i try log into the launcher the error code you see in my post is displayed.

I meant you should try it again now. If there is no error - contact support

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Originally posted by Belezebell

Ticket #8551829 has the same Problem.

Hello, check ticket, pleaser

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Originally posted by RZ_Selected

Hello u/Sova13,

is there a way you could check my ticket aswell ?
It's my last few days i have off because of holidays and would really love to play.
#8556097 would be my ticket ID.

Already did all the steps listed in this thread and already contacted my mail provider and they say there are no problems.

Anyways, happy new year.

Hello, check your ticket

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Originally posted by Justasimp69

I just send the Email with all Informations about Purchase, Username, Ingame name etc. how long would it take up here now until i can play again ?

It may take a several days

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Originally posted by dvsstnr

I have the same issue. Cannot login to my account on the oficial site since I do not receive the email with the verification code.

Any help would be appreciated.

Hello. Please contact us with [email protected]

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if you see - Larry compensates recoil a lot. thats why there is not so much climb. in our game we made exactly this model, but gave a room to compensate more with skills, mastering etc. also you can see on Larry vid that weapon control overall is worse than in the game. We decreased recoil spread for the gameplay purposes, otherwise the gap between fullauto m4s and AKs would be much bigger.


01 Jan

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Originally posted by Justasimp69

Yeah i did, but i see that many user also have this problem at the moment. So i need to do a Screenshot of my Purchase and have to send it to the Support email? But that can take up to 10 days ? I wanna play now, can u help me there in any way ? I already contact my Email service and already set Emails of Tarkov on whitelist... Thanx for your answer , hopefully my edge of darkness is up to go deep again in the next days

This will take some time, but it will fix the problem.

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Originally posted by cl1xit

I sadly have the same issue, tried everything from whitelisting BSG Mails to deactivating spam filter.

Openend a ticket already #8547377

Happy new year!

@u/Sova13

Hello. Check the ticket

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Hello. I wrote to you in private messages

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Hello. You need to contact Xsolla support - help.xsolla.com

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Hello. Try to write to Xsolla chat