Europa Universalis IV Dev Tracker

DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/EU4/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/EU4/logs/ folder, attach here system.log , error.log , exceptions.log  

Right click on Documents in the left column of File Explorer, just under This PC there. Go to properties, location. What does it say in there?  

TomaSong said: But this login failure issue only occured inside the game, the login process in paradox launcher doesn't have such problem, is there any difference?

One comes from Paradox Launcher.exe , the other eu4.exe . Both ought to be exempted in your firewalls.

Exactly how to do that, you'd need to check with your firewall vendor.

Good luck!  

TomaSong said: maybe the account service or the network issue is the problem?

I take it you mean at your home end, as of course our end is the same from both your locations.
Hard to see how that could cause your various symptoms, but not impossible I suppose.

What if you make a new Windows user on the problem machine and log into it with that? Same problem?  

I think your Windows is out of date. Run the Updater app, does it find anything to do? If so apply that and reboot.

Then update that nVidia driver to May 2023 https://www.nvidia.com/Download/index.aspx?lang=en-us

If those don't help, Right click on eu4.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.

Edit that settings.txt as follows:

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sharkeyyyy said: Edit II: launching the .exe directly does not prevent DLC from loading.

It will eventually

sharkeyyyy said: ...

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Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-EU4
- manually delete both the Steam/SteamApps/common/EU4 AND Documents/Paradox Interactive/EU4 folders
- re-install game in Steam, run a Steam Verify when done.
- add EU4.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam EU4 or Documents EU4 locations, before installing again.


IF that doesn't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file... Read more

sharkeyyyy said: Edit: It appears, as before, that I can stop the stuttering by launching EUIV.exe directly from the folder, not using Steam, and this stops the stuttering.

Does that prevent the DLCs from loading? If so, you could see if those are what's doing it by disabling them all in Steam then run the game from Steam.

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Jiajinlong Kang said: having a 20 FPS when opening a tab is far away from satisfatory

I understand te fps drops in that and other circumstances. What I'm trying to establish is if there are other performance symptoms! So when you open a tab, is that notably slow to happen, quit aside from the fps at that time?

Not that I have any idea of what is causing this on your hardware, which of course ought to be fast!  

Just to be clear: you have satisfactory performance in other respects, but would like to see higher fps numbers? That's your goal here?

Does this extend to CK3, Stellaris, HOI4 and CK2 also? Or just EU4?

And, has this always happened since you've had this game/these games? Or it/they were okay up to some point?  

Well, my first thought is that 60 fps is just fine for a non-action game like this!

Or do you see other symptoms of worse performance, such as slow time passing or jerkiness in the maps?

And have you checked CPU and GPU temperatures in the game?  

It's certainly possible, that has happened in the past with this game. Not for some years though, in general.  

LeslieShen2000 said: Hi there, I wonder has your problem been solved? I’m thinking of buying it on Humble but do not know whether I will get the music pack. Thanks!

You will not get the pre-order bonus now, no matter where you buy it from!  

We saw this in CK3 recently

No Mouse Cursor in Game

Information I have verifed my game files (Steam only) Yes I have disabled all mods Yes I am running the latest game update Yes Required Summary No Mouse Cursor in Game Description I am unable to play the game. I ... Read more

When you say lockdown mode, do you mean your Mac hangs entirely and you cannot interact with the game at all? Can you alt-tab out? How about a Force Quit?

I see you have HOI4 too, does it also do this?

And has this always happened? or it was okay up to some point?  

Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-EU4
- manually delete both the Steam/SteamApps/common/EU4 AND Documents/Paradox Interactive/EU4 folders
- re-install game in Steam, run a Steam Verify when done.
- add EU4.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test with a new campaign, NOT any existing one

In particular make sure there are no files or folders left under either the Steam EU4 or Documents EU4 locations, before installing again.

ANy better?  

epicness7131 said: I do think this is just a software issue with clausewitz engine/pdx

In your case I agree, it does seem like that, as all your problems are on games before Stellaris (so older Clausewitz versions). Why on this computer but not your older weaker one is also a mystery. Was it AMD CPU and GPU also?


However

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We have three possible workarounds that may solve it:

Disable IPv6
- Close Eu4
- Go to Control Panel > View Network status and tasks > Change adapter settings (left side)
- Find your Hamachi Connection and Disable it
- Find your Internet connection adapter (for me, it was WiFi)
- Right click your internet adapter and select properties
- Scroll down to find "Internet Protocol Version 6 (TCP/IPv6) and uncheck the box
- Select Ok
- Start up Eu4 and should work.

Disable all other network adapters
Go to Windows Control panel.
Click on Network & Internet.
Click on View Network Status.
Quick Tip: You can also quickly access these settings by right-clicking the network icon in the taskbar and selecting the Network & Internet settings option.
Click on Change adapter options.
Right-click all network adapters that are not connected to the internet and select the Disable option.
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The common thread with you and the OP is AMD CPU and GPU. Shouldn't be an issue of course, and I'm sure QA do test this game on AMD gear, but whether those exact items I can't say.

Do you also get this with some of our other games, like the OP does?  

Definitely a video issue from that log. I've not come across that T1200 nVidia before, not sure if that is related to your issue at all, to be honest.

Right click on eu4.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.

Edit that settings.txt to say:

refreshRate=60
fullScreen=yes
borderless=no
vsync=no

Then in the launcher Game Settings menu, select fullScreen display mode.


Does that help? If not I suggest you seek a refund for the game from where you got it, I'm sorry!