Halo Dev Tracker

Hey all - the team is eager to look into some of the reports on this thread and would love to get specific examples from all of you.

If you could provide the following information, we could take a much closer look at things on the backend:

• Gamertag
• Region/Locale
• Time of match
• Map & Mode you were playing
• Video clip of it happening

I know it's not always easy to remember those specifics, but it would really help us dive into the details. Thanks for playing and helping us out!

Also, big shoutout to /u/wwm0nkey for putting together such a constructive post. These kinds of threads make it much easier to look into certain topics.

If you were invited to the Microsoft Store version, you need to follow the instructions in your email to install via the Xbox Insider App on PC.

You cannot launch/play through Steam unless you've been invited to the Steam flight.

The 'issue' as I understand it is currently accurately recreating the way it worked in the original Reach for Xbox 360. That may or may not be desirable by players, but at the moment it is true to the original. Feedback has been passed on. (I agree it feels jarring in today's day and age, but priority for the team was accurately translating the original game to modern platforms)

Literally every single person that I've helped with this issue has been using the incorrect account and/or not following steps in email.

The issue is that whatever account you're trying to use is not authorized, per the error you're seeing. The only way to fix this is to use the account that IS authorized.

You aren't using the correct account registered with the Halo Insider program.

The email address that received the email isn't always the same as your MSA.

Please use the correct MSA that registered for the Halo Insider program.

Welcome to the battlefield.

Shoot the other guy before he shoots you.

Welcome to Reach.

Please make sure you are downloading and installing via the Insider Hub using the correct account.

There are EU servers, yes.

wow - this looks awesome!

Appreciate everyone sharing feedback, suggestions, and flagging issues. Please please try and file official tickets at the support site if/when you can. We do parse through posts here but the ticketing system allows the team to better quantify the scope and extent of issues and allows for easier creation of a bug in the team's database (when warranted). We have relayed feedback around push-to-talk (great suggestion) and the reports of mouse movement feeling "off." We've also flagged the audio concerns some have raised and the 'getting stuck and unable to back out of a menu/screen" is now a known issue the team is tracking.

That's great feedback /u/Kyrios311 - I'll make sure to pass this along to the team!

This is adorable – congrats to you both! <3