Hell Let Loose Dev Tracker

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25 Apr 14:07 Team17_Assist on Steam Forums - Thread - Direct

Hi all,

Can you please all try the steps in the following connection based articles as these may help to resolve the issue:

Article 1[team17.helpshift.com]
Article 2[team17.helpshift.com]
... Read more

Comment

25 Apr 14:03 Team17_Assist on Steam Forums - Thread - Direct

Hi all,

Thanks for getting in touch with us.

Unfortunately, there are many players in-game currently who are not experiencing any connection issues, which is why we request the above steps be followed.

If you have not followed the steps provided yet, please do so to see if they help at all and share the requested information with us should the article not help.

We look forward to hearing from you.

Regards,
Team17 Support

Comment

25 Apr 13:45 Team17_Assist on Steam Forums - Thread - Direct

Hi both,

We're sorry to hear you're having this issue with connection.

RageyPoo -

Can you please confirm for us what error message you receive when this happens?

Can you both also please follow the steps in this article[team17.helpshift.com], and reach out to your Internet Service Provider (ISP) to open your NAT?

If you are still experiencing connection issues after performing the steps in the article provided above and opening your NAT, can you please tell us the following information:

What country are you currently living in?
Steam Download Region (Steam Settings, Downl...

Comment

25 Apr 12:42 Team17_Assist on Steam Forums - Thread - Direct

Hey [EASY] EagleEye101,

We're sorry to hear you're having this issue with VoIP.

Was this just yourself who was experiencing this or multiple people in the match?
Was it just the one match or is it occurring on multiple/all matches?

Get back to us when you can!

Regards,
Team17 Support

Comment

25 Apr 12:37 Team17_Assist on Steam Forums - Thread - Direct

Hey Grunkle Vlad,

We're sorry to hear you're having this issue with the trees.

Could you please share with us any screenshots or videos of this with us so we can pass this on to the team to look into?

To take a screenshot, please make sure, that you have Steam Overlay enabled in your game

Go to Steam -> Settings.
Click the In-Game tab.
Check "Enable Steam Overlay while in-game"
Go to Library.
Right-click on the game title and select Properties.
Under the General tab also make sure "Enable Steam Overlay while in-game" is checked.

In the game, press F12 to take a screenshot. Then press Shift+Tab to bring up the Steam overlay, and Upload your screenshot, make it public. Then simply include the URL of your screenshot on the forum (it should look something like "http...sharedfiles/filedetails/?id=...")

Get back to us when you can.

Regards,
... Read more

Comment

25 Apr 10:54 G_Medlin on Steam Forums - Thread - Direct

Aware of it. Looking to hotfix

Post

25 Apr 10:01 G_Medlin on Steam - Thread - Direct

Hello everyone,

Update 15 has deployed on all platforms!
This update brings Mortain to Hell Let Loose – a new map and exciting environment to experience for all modes, based on the US defence of the French town of Mortain.

Mortain is our first map release; a significant milestone for us, created and refined with your feedback. Your dedication to Hell Let Loose helps us deliver content that serves an authentic WW2 experience. We’re delighted to see you all jump in and play today!

We’ve also updated Sainte-Marie-du-Mont – increasing overall playable space around the town to produce a better gameplay experience. Delving into these changes below, you can see how we’ve provided more routes in and out of the capture point, creating more viable outpost/garrison options and flanking opportunities.

Two new Skirmish mode maps are now available to play: Mortain and SMdM

Please scroll down for the full changelog and U15 information, incl... Read more

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25 Apr 10:01 /u/ on Steam - Thread - Direct

A lil somethin somethin: You can find the details for this event on the announcement page here.

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24 Apr 13:56 G_Medlin on Steam - Thread - Direct

Update 15 deploys a fresh experience to Hell Let Loose with Mortain, a new map for all modes! Created and refined with help from the community, Mortain sits in a shallow valley – where the US rallied against German troops amid Operation Lüttich. The battle took place in August 1944, in Normandy, France.

During Operation Lüttich the town was destroyed, left in ruins with only a few buildings standing – which features in Mortain.

Offering a plethora of notable locations – both historical and natural – Mortain features themes of contrasting areas throughout. Rock formations permeate the map alongside hilly areas of countryside and farmland.

Update 15 releases April 25th for Hell Let Loose on Steam.
... Read more

Post

24 Apr 13:56 /u/ on Steam - Thread - Direct

A lil somethin somethin: You can find the details for this event on the announcement page here.

Comment

24 Apr 07:19 Team17_Assist on Steam Forums - Thread - Direct

Hey Guffmaw,

We're sorry to hear you're having this issue.

We have received similar reports of from other players of this issue, so thank you for sharing your report with us we greatly appreciate it.

We have now passed this over to the team to investigate further.
We're unable to give any timeframe on how long this may take to resolve, however, we hope for a fix as soon as possible.

Our apologies for any inconvenience this may cause in the meantime.

Thank you for your patience in this matter.

Regards,
Team17 Support

Post

23 Apr 16:20 Larkin on Steam - Thread - Direct

"We built a f***ing minefield in Hell Let Loose" - SoulSniper, 2024

Created by our War Correspondent SoulSniper, Mission Minefield will transform an innocent wheatfield into a truly terrifying and explosive minefield.

On May 25th from 8pm EST - 10pm EST squads will compete against each other in Mission Minefield, to see which squad can get the most soldiers through to the other side in one piece.

Squad Leaders will have to navigate the minefield without knowing where the mines are, and use move markers on the map to direct each member like pawns on a board game - what could go wrong?

Sign up to participate here: https://dyno.gg/form/7f775d6e *

Check out the event preview video her... Read more

Comment

23 Apr 07:43 Team17_Assist on Steam Forums - Thread - Direct

Hey El Rey Ciruja,

Thanks for getting in touch with us.

Are you experiencing an issue with the server browser?
If so what exactly is the issue you're experiencing? Any further information will be very helpful for us to understand what is happening and to provide a solution!

Get back to us when you can.

Regards,
Team17 Support

Comment

19 Apr 13:08 Team17_Assist on Steam Forums - Thread - Direct

Hey << Karchovy >>,

We're sorry to hear you're having this issue with performance.

So that we can better understand the problem and recommend a solution, we would like to request that you please send us your DxDiag information via the steps below:

Hold down the Windows Key and press R
The Run dialog should appear. Type dxdiag in the available text field.
Click OK
Click Save All Information
Set the Save as type to Text File (*.txt)
Save the file DxDiag.txt to your Desktop so it is easy to find.
Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as https://justpaste.it/...

Comment

19 Apr 13:06 Team17_Assist on Steam Forums - Thread - Direct

Hi SpacemanJupiter,

Thanks for getting in touch with us.

Can you please confirm for us if you are experiencing an issue with installing or launching the title?
What is happening exactly, if so?

Please include any screenshots of any error messages that you may receive:

To take a screenshot, please make sure, that you have Steam Overlay enabled in your game

Go to Steam -> Settings.
Click the In-Game tab.
Check "Enable Steam Overlay while in-game"
Go to Library.
Right-click on the game title and select Properties.
Under the General tab also make sure "Enable Steam Overlay while in-game" is checked.

In the game, press F12 to take a screenshot. Then press Shift+Tab to bring up the Steam overlay, and Upload your screenshot, make it public. Then simply include the URL of your screenshot on the forum (it should look something like "http...sharedfiles/f... Read more

Comment

18 Apr 15:32 Team17_Assist on Steam Forums - Thread - Direct

Hey Doom,

Thank you for getting back to us and for sharing that information with us!

In certain cases, adding the executable file of the EAC service to the whitelist of your antivirus/firewall or Windows Defender software can resolve multiple issues. Please make sure the following files are added:

HLL.exe - Steam\steamapps\common\Hell Let Loose
HLL_BugReportUploader.exe - Steam\steamapps\common\Hell Let Loose
HLL-Win64-Shipping.exe - Steam\steamapps\common\Hell Let Loose\HLL\Binaries\Win64
EasyAntiCheat.exe - Program Files (x86)\EasyAntiCheat
EasyAntiCheat_Setup.exe - Program Files (x86)\Steam\steamapps\common\Hell Let Loose\EasyAntiCheat
Launch_HLL.exe - Program Files (x86)\Steam\steamapps\common\Hell Let Loose

To do this on Windows Defender, please press the Windows key + I to open your Windows Settings. Then:

Go to 'Privacy & Security' ...

Comment

18 Apr 15:01 Team17_Assist on Steam Forums - Thread - Direct

Hi Doom,

We're sorry to hear you're having this issue!

Can you please make sure that you do not have any filter options turned on, on purpose or accidentally and remove any if so to see if this helps?

Can you please also follow the steps in this article[team17.helpshift.com], and reach out to your Internet Service Provider (ISP) to open your NAT?

If you are still experiencing server issues after performing the steps in the article provided above and opening your NAT, can you please tell us the following information:

What country are you currently living in?
Steam Download Region (Steam S...

Comment

16 Apr 07:09 Team17_Assist on Steam Forums - Thread - Direct

Hey 𝕊 𝔼 𝕋 𝕋,

We're sorry to hear you're having this issue with performance.

Please try TheCrazyCanuck's suggestions above to see if they help.

If not, can you please send us your DxDiag information via the steps below:

Hold down the Windows Key and press R
The Run dialog should appear. Type dxdiag in the available text field.
Click OK
Click Save All Information
Set the Save as type to Text File (*.txt)
Save the file DxDiag.txt to your Desktop so it is easy to find.
Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as https://justpaste.it/ or ...

Comment

16 Apr 07:09 Team17_Assist on Steam Forums - Thread - Direct

Hi Kgbster,

We're sorry to hear you're having this issue!

Unfortunately, the game software itself is unable to shut down or restart a computer, this is usually due to another software interfering or a hardware issue.

Please make sure that all of your cables to your PSU and monitors are correctly plugged in and not loose.

Then let's try to check your game installation to make sure that there are no corrupted files causing the problem. To do this:

Right-click the game in your library
Go to 'Properties'
Go to the local files tab
Click 'Verify integrity of game files...'

If the issue persists, please could you send us your DxDiag information via the steps below:

Hold down the Windows Key and press R
The Run dialog should appear. Type dxdiag in the available text field.
Click OK
Click Save All Information
...

Comment

09 Apr 12:37 Team17_Assist on Steam Forums - Thread - Direct

Hey Cpt Boutshou[FR],

We're sorry to hear you're having this issue with the resolution.

Can you please check what your game settings are currently set to and try changing then to low apply, then back up and click apply again?
If the issue continues, please can you share with us a screenshot of your in-game settings and video settings showing resolution, etc?

We would like to also request that you please send us your DxDiag information via the steps below:

Hold down the Windows Key and press R
The Run dialog should appear. Type dxdiag in the available text field.
Click OK
Click Save All Information
Set the Save as type to Text File (*.txt)
Save the file DxDiag.txt to your Desktop so it is easy to find.
Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as ...

Hell Let Loose Dev Tracker

25 Apr

MOVED: Connection issues to HLL?

MOVED: Connection issues to HLL?

MOVED: Connection issues to HLL?

MOVED: Comms Dont Work

MOVED: Illussionary Trees

Admin Messages Stuck on Screen

Update 15 is OUT NOW | Dev Brief #200

Update 15 is OUT NOW | Dev Brief #200

24 Apr

Mortain Map | Deepdive Video

Mortain Map | Deepdive Video

MOVED: Stutter every time i zoom.

23 Apr

Community Event: Mission Minefield

MOVED: Escuchen a la comunidad

19 Apr

MOVED: Impossible to play due to stuttering

MOVED: Easy anti-cheat is not installed

18 Apr

MOVED: Few online servers visible

MOVED: Few online servers visible

16 Apr

MOVED: Help, performance issues.

MOVED: pls help devs

09 Apr

MOVED: Résolution changée depuis le 08/04

When do they post?