Old School Runescape

Old School Runescape Dev Tracker




18 Apr

Comment

Hey! I think this might have something to do with an unsettled balance on your account. The majority of the time it's hijacker-incurred or something.

https://support.runescape.com/hc/en-gb/articles/207256855-Settle-an-Unpaid-Balance

The bottom of this page has a Contact Us button to allow you to talk to the Payment Support team - they'll fix it for you.

Comment

He's hosting the NA West Regionals, in approximately 2 hours and 15 minutes!

Comment

Originally posted by silentfivegrams

Hey man I got into my account , thank you for your help.

That's great! Welcome back.


17 Apr

Comment

If you can see the account stats on the OS hiscores, and those stats aren't present when you login, you're almost certainly logging into the wrong account. An account's username (used for logging in) can be different to an account's in-game display name.

I'd recommend the following.

  1. Head to the Can't Log In? page: https://support.runescape.com/hc/en-gb/articles/360001552065
  2. Say No.
  3. Say Email My Login.
  4. Enter your commonly-used email address (it'll email a list of any logins you use that are linked to that email address).
  5. Repeat for other e...
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Comment

We're investigating the issue, sorry for the inconvenience

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Members can change their name once each month. Once you change your name you'll see a countdown until the next time you can change it.

You can redeem a bond (by choosing the option for name change) to reset the timer.

If you did redeem a bond then it's possible you chose the wrong option (like the membership instead).

Comment

Originally posted by GordonRamAssy

Yes sween please reply we are awaiting your arrival and holding out breath for your response

I'll reply to you, but not to OP.

Comment

If you can see the account stats on the OS hiscores, and those stats aren't present when you login, you're almost certainly logging into the wrong account.

I'd recommend the following.

  1. Head to the Can't Log In? page: https://support.runescape.com/hc/en-gb/articles/360001552065
  2. Say No.
  3. Say Email My Login.
  4. Enter your commonly-used email address (it'll email a list of any logins you use that are linked to that email address).
  5. Repeat for other email addresses you use, or have used (and you can still access).

If that doesn't work...

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Comment

https://secure.runescape.com/m=news/we-can-all-play-apart-together-a-message-from-mod-pips?oldschool=1

Starting on May 1st we’ll be kicking off a 4-week DMM tournament with a substantial charity prize pool, again with some fantastic prizes from our partners.