Old School Runescape

Old School Runescape Dev Tracker




07 Oct

Comment

Originally posted by Dualyeti

Why the f**k don’t they host it in Cambridge, the nightlife there is decent because the university is there, transport is easy and can handle the event, and the city in general is great if your visiting from the US and want to book a bit longer and see the sights.

You either haven't been to Cambridge, or haven't been anywhere with a good nightlife.


06 Oct

Comment

Originally posted by The_Truth-

On a serious note, how hard would it be for you guys, considering all the membership fees we pay, to put a little chat box at the bottom right hand corner of OSRS home page providing 24/7 live-chat support for your user base? Or at least Monday - Friday??

Seriously, why is it such a ball ache to get you lot to take notice of our account issues? I've been playing this game since 2004 and you provide the worst customer service support I have ever seen.

Would love to hear what you have to say about this.

The live chat system is something that's already being looked into I believe. The technical restrictions that were mentioned in the first player support blog were preventing them from really exploring it previously. That does also come with the additional issues of verifying someone's identity and for issues like account recovery, they would still need players to go through the recovery system anyway.

Comment

Originally posted by The_Truth-

REDDIT SHOULD NOT BE YOUR f**kING CUSTOMER SERVICE U COCKS!

No it shouldn't and if he followed the advice in the replies that he got from our support team, when his recovery requests were denied, he could have resolved this issue without using Reddit

Comment

Originally posted by yushey1

Thanks now people know what's the most important shit used to recover accounts.

Edit: I was being sarcastic. Cause now hackers know exactly what to look for when taking over your account

You're welcome. This is what's asked for when you submit a recovery request and is also listed in numerous places in the support centre

Comment

Originally posted by great_soup_mrs_q

How do Jagex verify whether you're the original creator?

If it's based on IP and MAC address of the original creation, then I'm f**ked if I get hacked because obviously both of those have changed in over 12 years.

It's normally fairly obvious when an account has changed hands. We expect people to move around over the years and we wouldn't expect you to be playing from the same PC years after you created the account. So long as you have good links to the account and can provide some good older information, you shouldn't have much to worry about

Comment

Originally posted by Ricardo1184

I've taken a look at the account and I can see that the recovery requests are being denied because you don't appear to be the legitimate creator of the account.

Is the player told this without having to post on reddit?

They're asked in the replies to their denied appeals to provide information about the creation of the account and any changes in location since creating it

Comment

Those are available only in RS3 I'm afraid - we don't add exclusive items to OSRS. The messaging isn't that clear actually now that I look at the little card. Apologies!

Comment

I've taken a look at the account and I can see that the recovery requests are being denied because you don't appear to be the legitimate creator of the account. From the information that you've been supplying, it would appear as though you were given/purchased the account a couple of years ago.

I can however also see that the account isn't currently in the hands of the account creator so I've secured it.

To recover the account, you will need to supply us with earlier information that would help to prove that you created it. This information would include creation location, billing contact details and earlier passwords.


05 Oct

Comment

Originally posted by 25_buttholes

LMFAO

hit him with the quickness

Comment

Originally posted by Coltikins

It was yes. I am pretty sure they already said the 14th of November this year is when gim will be released. Unless I miss understood what they said.

14th November will be Twisted League, not GIM, sorry!

Comment

Nope! We had that quite convoluted 'The Announcement' (winter 2017). No ETA for GIM just yet.

Comment

Lmao

Comment

I'm really sorry you feel that way. I feel like everything we've offered is in response to community demand, and it's dismaying to feel otherwise.

The very technical work that makes Group Ironman possible is the basis of the Clan System, something we've been wanting to deliver since OSRS was released. I consider Group Ironman to be the cherry on top of the Clan release.

We do know there's appetite for content in the desert, and I've been in tons of internal content pitches for stuff in that area.

We're quite keen on reaching a resolution in the Myreque series (which is what took us to Morytania). After that, perhaps we go to the desert, and to Menaphos?

Comment

Originally posted by Hoppes

Is lootshare a possibility with this new system?

Lootshare has always been a possibility! It failed a poll. We could bring back the discussion though.

Comment

I see the clan system as a way of laying the foundations for bringing activity back in the Wilderness. If we can incentivise clan activity in the Wilderness with the promise of officially-backed clan versus clan action then we'll achieve a lot more than in recent years.

Comment

Originally posted by Tsmart

Well runefest certainly f**king delivered

Happy to hear it!