Rainbow Six Extraction

Rainbow Six Extraction Dev Tracker




02 Mar


01 Mar

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Thanks for the update @Magnus_Dev, glad to see re-enabling your integrated graphics did the trick!

And thanks for sharing this here for other players too.

If there's anything more we can help with in future, please do let us know!


28 Feb

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Thanks for the update @Magnus_Dev!

Would it be possible to please rollback your drivers to the previous version to see if the issue persist?

This will help us rule out of this is 23.2.1 specific.

Thank you!


27 Feb

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Thanks for opening and updating your ticket @GeardoTheVet, appreciate it!

We'll be in touch via your case as soon as we can to look into this further!

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Hey there @Magnus_Dev,

Thanks for reaching out, sorry to see you're having issues.

May we please know what GPU model you're using too?

And does running the game as an admin help at all?

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Hey there @Negative_Xero,

Thanks for reaching out, apologies for the delay!

The game should still support controllers. And as long as you're not running the game via Steam, Steam's Input shouldn't have an effect.

May we please know what controller model you're using and if it's connected via a wired or wireless connection?

And does this continue after verifying the game files too?


24 Feb

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Hey @GeardoTheVet

I'm not blaming your system requirements, just the troubleshooting provided in that article can help with any kind of crashes. When it talks about Windows updates, it doesn't mean update your Windows from 10 to 11. Windows pushes updates frequently which may be set to download automatically and you don't notice them happen, but you can check for them just by typing Windows Update in the search box on your PC, then click the check for updates button and download any there. This isn't the same as downloading a new OS.

If you do continue having issues though, please send us the files that I mentioned through one of the above links so we can look into them to see what may be the cause.

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Hey @JayCeSaw

That's not the same issue that was being discussed here. Please create a new thread or comment on an existing one if there is one for this issue.

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Hey @HimesTimmerla 

I'm sorry to hear you are having an issue with the game crashing on launch every time. 

Please can you go through the steps in this article first of all, to rule out any of the most common causes.

If you still have issues after this, we would n...

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23 Feb

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Hey @GeardoTheVet

I'm sorry to hear you are experiencing those freezes and therefore don't want to join multiplayer games.

We'd need you to go through the steps in this article first of all, to rule out any of the most common causes.

If you still have issues after this, we would need to look into your system files (...

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Hey,

We have reported this issue to the dev team already but as it's a time limited thing it may not be possible to resolve in time. I apologise for any inconvenience or disappointment caused from this.


17 Feb

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    Ubi-Clem on Forums - Thread - Direct

Hey @thaersaway, thank you for keeping us up-to-date.

Could you please perform the connectivity troubleshooting for PC?

And can you please send ...

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    Ubi-Clem on Forums - Thread - Direct

Hey @GeardoTheVet, thank you for coming back.

I'm happy to hear that it works again! 😊

Thank you for letting us know.

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    Ubi-Keo on Forums - Thread - Direct

Hi @xosski I'm sorry to hear that you are getting stuck inside the airlock.

I will await the video demonstrating this issue.

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    Ubi-Keo on Forums - Thread - Direct

@Civodul2019 I'm sorry to hear that you are experiencing connectivity issues.

To confirm is it Rainbow Six Extraction or Rainbow Six Siege?


16 Feb

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    Ubi-Keo on Forums - Thread - Direct

Hi @Civodul2019 I'm afraid that we can only assist you in English on this forum, please repost on our French forum here

Or if you can translate your post into English then we will be happy to assist you further on this forum.


14 Feb

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    Ubi-Keo on Forums - Thread - Direct

Hi @GeardoTheVet thanks for screenshots and information.

I have reported this issue to the relevant team.


12 Feb

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Hey @iamMSMITH, sorry to hear that you haven't received a response yet on your support ticket. We are experiencing a high volume of contacts, and are looking to get back to everyone as soon as possible. I apologize for any inconvenience that this has caused.

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Hey there @GeardoTheVet, and I am sorry to hear that you have experienced the lurker being fixed in place like that. Has that happened since then, or was it just that one moment that the bug occurred?