[2020] Error code 4-0xFFF0BDC0

Hey KhaydE3! Please try these steps and see if they help with this issue. Thank you.

Hey Enclosure-HD,

Sorry to hear you have not had the best time with Siege recently.

When you say the latest update, just to clarify, you are referring to the Operation Phantom Sight update?

You didn't get any crashing issues on Burnt Horizon?

Please see if you can roll back to a previous graphics driver. Let me know if that helps you to be able to play while we look into this.

Hey adyka2111.

The code you're getting usually means BattlEye is having issues loading, or is already running. Make sure to completely end task on all Rainbow Six Siege programs in Task Manager, then try launching again.

If that error code comes back, do the same but then verify your game files from either Steam or Uplay, wherever you have the game installed. Let me know if it carries on afterwards.

Hey pew.pew_720BC_! What is your support ticket number? I was unable to find a ticket under your "pew.pew_720BC_" account. Do you have a screenshot of the BattlEye error message you are getting? Have you tried these steps?

Hey,

Sorry to hear that.

Can you please try the connectivity troubleshooting steps in the FAQ here to ensure your connection is a strong as possible?

If this does not resolve your issue, can you please create a case on the support website, so we can look into this for you.

Moving to Player Support for assistance.

Hey Greatcalf200

Can you go through the steps listed here, especially the section about port forwarding
I'd also advise unlinking third party accounts from your account on the account management site (eg. Nintendo/XBox/PSN)

If you still have the same error after this, can you please let us know.

Hey Tonicquinn,

Thanks for reaching out and welcome to the forums!

The team have been made aware of this and are investigating further.

Can you answer these questions:
- What game mode does this happen in?
- How long did you wait before reconnecting?
- Were you disconnected from Uplay as well or did your internet connection drop?
- Can you tell us the exact date and time of any occurrence?
- Is this persistent?

Hey brettpenzer!

The dev team are currently investigating this error.

Some players are reporting that unlinking their Ubisoft account from third party accounts is resolving this issue.
Can you log in at https://account.ubisoft.com/ and unlink all accounts, and let us know if you still get this error

I'm pleased you're back up and running soulofjazzmen
If you're still having the same problem after trying this workaround, please give us a shout Brettpenzer

Hi SEM_N3XUS!

We ask that all posts on the forum are in English.

If you would like support in another language, we do offer support in other languages which you can find here.

Thanks!

Hey Mathias196!
Sorry for our delay in replying to you.

Regretfully we are unable to remove temporary bans p[laced on accounts.

With regards to the error you are getting, we would advise going through these steps, especially the part about port forwarding.
If you still get the same error after this, please give us a shout

Hey SEM_N3XUS!
What is the exact error you are getting when this happens?

Hi there, sorry you are experiencing these connection issue while playing your game

While the support team are not able to reduce or overturn any sanctions which may have been put in place, we will certainly forward your feedback to our game team and can also attempt to assist with your connection issues.

So we can look to getting this resolved could we first ask that you have attempted our connectivity troubleshooting steps as outlined here.

If you have any problems completing these steps or still experience these connection issues, please feel free to contact us with further details of your network settings and an image showing these steps completer as advised at the bottom of the above FAQ.

Hey kimmlnhk! I'm deeply sorry that I was not able to assist you sooner, but I'm very glad to hear that you were able to get the problem resolved! If it pops back up again or you find yourself in need of assistance in the future, please reach out to the team at support.ubi.com. They'd be glad to help!

Hello fitz2resqjr. I'm deeply sorry to hear that you lagged out of the game and that you received a temporary ban. As these temporary bans are issued automatically when a player disconnects from a ranked match, Support is not able to remove them. My apologies for this inconvenience. However, if the steps in this support article did not help to resolve this error, I'd advise contacting our team at support.ubi.com. They'd be glad to provide further assistance!

No problem! Your current ban will expire after 24 hours, it is not able to be reduced to 30 minutes.

Hey, cybersinn!

Sorry to hear that you have been getting errors, can you elaborate more so we understand what is happening? Which error are you getting? Are you playing casual or ranked?

What were you doing when this occurred (team kill, defusing etc..)? If you are able to provide an image of the error that would be most appreciated, thank you.

Hey DWH.LaZy,

Thank you for reaching out to us and I am sorry to hear about the experience you've had so far.

Based on the time of your contact, I can confirm that we did not have a single degradation nor outage, and servers were running as intended.
If you have experienced this on multiple occasions, then there must be connectivity issue somewhere along the way.

In order to improve your connection to game servers, try completing steps outlined in the following article, and let us know whether issue persists.

Hey DariusDragon123!
Can you go through the steps in this link, especially the part about port forwarding
If you have any third party accounts linked (Twitch/XBox/PSN/Nintendo etc) could you also unlink them from your account. This can be done at https://account.ubisoft.com/

Please let us know if you are still getting the same error after this.

Sorry to hear you have experienced this in game, however the Support team have no access to specific details regarding account sanctions or the ability to overturn these. I understand this may not be the response you were hoping for but at this time you will need to wait out the duration of this account sanction.

In the meantime, could I advise working through our troubleshooting and connectivity FAQ guides to help prevent this in the future.

Thanks for getting in contact and providing this additional information.

So we can get this looked into, would you be able to confirm whether both accounts are launching Rainbow Six : Siege from the same launcher client.?

Also, while this should not affect matchmaking, would you be able to confirm if these are both the same edition of the game.?

Lastly, please feel free to contact our support teams directly with as much information as possible including system and network files if possible.

You can find more details on how to submit this information in this FAQ, but if you require further assistance doing this, please feel free to let us know.

Thank you for the update!

I checked your case and I noticed that you received the first reply already. Our team will investigate this issue further and soon you will receive another reply from the Agent. Additionally, you can check the status of your case through our support website (it's actually updated, which means that the case is still ongoing).

Once your case is resolved, we will get in touch with you ASAP.

Apologies for any inconvenience caused by this and if you have any additional questions, please let us know. We will be more than happy to assist!

Hi TheExecutor_31!

Sorry to hear you have received this error as well.

I can see in your ticket my colleagues have replied to you. We do not have any further information at this time. We are investigating.

Thanks!

Hey DPHLD, we addressed some of the concerns about connectivity issues in the status report we released today!

Hey bmendonc,

The case automatically closes after 4 days if you have not responded as our cases do not stay open indefinitely. You would need to reply to the case to re-open it and make sure to reply if you receive more steps that have not fixed the issue.

Sorry to hear you have experienced this in game, however the Support team have no access to specific details regarding account sanctions or the ability to overturn these. I understand this may not be the response you were hoping for but at this time you will need to wait out the duration of this account sanction.

While we hope you do not experience this again, could I also recommend working the following connectivity troubleshooting steps.

Thanks you for getting in contact, our Rainbow Six team is aware of this issue and are currently investigating the cause of this. While we are not able to provide any update at this time, please keep an eye on our official website, these forums and out social media outlets for further news and updates as this information is made available.

Hi

Sorry to hear you getting 4-0xFFF0BDC0 error.

The issue is under investigation, however please do the steps in this article. I can see you mentioned reinstalling windows and other items. What list are you referring to and what changes did you make to the router?

Thanks!

Just an update to everyone who is disconnected from a match and receiving this error code 4-0xFFF0bDC0 -

This is currently under investigation by the game team at the moment, as we are not sure of the cause.

For the time being, apologies and please could you try our PC connectivity troubleshooting here -
https://support.ubisoft.com/en-GB/fa...Six-Siege-R6S/

Anyone who is experiencing this, can I also ask what region you are playing from?

Hello everyone who is experiencing this error and welcome to the forum.

Could you please try disconnecting any third party accounts that you don't really use or need, from you Ubisoft account here -
https://account.ubisoft.com/en-GB/login

Then try launching the game. If this does not seem to help you would you please make sure to follow all the steps in this article here -
https://ubi.li/YPwnl

Afterwards, please get back to me and let me know if the issue persists, thank you!