Star Wars: Galaxy of Heroes Dev Tracker

Hi Holotable Heroes!

This update temporarily removes the Star Forge Showdown while we fix the bug discovered this morning. Please stay tuned to this thread for more information about the next steps for this issue.

Hi folks,

We are aware of the issue where Darth Malak's event, Starforge Showdow, is still giving out shards when completing the event a second time. Do not use this bug in the meantime. We will be removing these extra shards from accounts and the event with a hotfix. We will let you know when this will occur as soon as possible.

Hi Holotable Heroes,

Today’s Server Update contains some minor server changes. There is nothing publicly changing with today's update. We will be rolling out the server update over the next hour. Once complete, we will notify you in this thread.

Hi Holotable Heroes,

About a month ago, we received several reports that some players were able to add zetas and relics after the lock in Grand Arena. In investigating those instances, we found that it is possible to delay the roster lock mechanism. Currently, a player's roster is locked when they log in to the game (that means starting the game and seeing the loading screen) or when they visit the Grand Arena landing page after the preview phase has expired. This is currently driven by your device communicating with our servers, and, in certain circumstances, allows relics, zetas, or new units show up after the period that should be "roster locked". We are working on a fix that will move the roster lock to be when the player joins the event, locking whatever players had set at that moment.

We've discovered the root cause of this issue and are working on a fix. Our hope is to roll this fix out in the next two weeks. We did not alert the community about it earlier,... Read more

Hi Holotable Heroes,

I have updated the Galaxy of Heroes Developer Tracker today. Here's a short breakdown of what changed:

• Moved fixed issues that were addressed in this week title update to Resolved
• Added several new top issues from the last week
• Now including monthly calendar in News column
• Added links to Update notes from recent releases

We are still monitoring for performance issues. We seem to have captured the majority of lag issues but still seeing some reports of low client performance

Reminder: This does not cover every bug and issue in the game. Please head over to ... Read more

Hi Holotable Heroes,

Today’s Server Update contains some minor server changes. There is nothing publicly changing with today's update. We will be rolling out the server update over the next hour. Once complete, we will notify you in this thread.

Hi Holotable Heroes!

Today’s update contains a change the buff Advantage, new bundles and several gameplay fixes. We are also including a forced client update with this release as part of yesterday's Version update. You can find the Version Update changes here.

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CHANGES

• 110 crystals has been credited to all accounts who purchased the Galactic Upgrade Kit III at the incorrect price.
• Advantage will no longer be consumed when an attack is dodged to increase consistency on how this buff functions. ...

Read more

Hi Holotable Heroes,

This week I’m incredibly excited to talk with the designers of General Skywalker and how they went about creating this iconic character from the Star Wars universe. With me today is, CG_ParkingIns... Read more

Hi Holotable Heroes,

Today we are preparing for a Version Update that contains several fixes for the game. Not much has changed since our announcement last week but you can find the full list of changes below. As per usual, our Version Update will begin rolling out to all players starting today, 10/08. After approximately 24 hours, players will be required to update, if they haven't already, in order to access the fixes for this update. We will notify you when we are planning to push the required update on 10/09 but it could shift to 10/10 depending on how the roll out go... Read more

Hi Holotable Heroes,

Starting October 11th, relive the Clone Wars and earn shards of General Skywalker in the all-new Epic Confrontation, Clash on Kamino.

Take to the skies and battle the Separatist fleet as they attempt to distract General Skywalker from the invasion of Kamino. Once the space battle has concluded, head to Tipoca City to assist General Kenobi in his fight against General Grievous and the droid army. Then, join General Skywalker in taking on a familiar foe before finally allying yourself with the Separatists and dealing with one last obstacle to the m... Read more

Hi Holotable Heroes,

Next week we are planning to launch a client update to address some of the technical issues from the Relics Update. If you have been following the Dev Tracker, many of the bugs require a client update to fix and we need to do a full release to address them. Tentatively, we will start rolling out the update on 10/8 which means you can go to your app store to manually download the update once its available in your region or wait for the forced client update on 10/9. Complete notes will be posted when the update goes live but here’s a list of potential fixes for next week.

CHANGES

• [PERFORMANCE] - Reduced the UI lag of ~1-3 sec that appeared after the Title Update
• [PERFORMANCE] - Fixed an issue on Android where the game would lag when scrolling through the character inventory
• ...

Read more

Hi Holotable Heroes,

Today’s Server Update contains several minor fixes for the game. We will be rolling out the server update over the next several hours. Once complete, we will notify you in this thread.

CHANGES

• [GRAND ARENA] - Fixed an issue that caused an incorrect Division number to appear in Player Stats.

Hi Holotable Heroes,

Today’s Server Update contains several minor fixes for the game. We will be rolling out the server update over the next several hours. Once complete, we will notify you in this thread.

CHANGES

• [GRAND ARENA] - Fixed an issue that caused an incorrect Division number to appear in Player Stats.

Hi Holotable Heroes,

Just a quick reminder that we will doing a live Q&A tomorrow. You can submit us questions beforehand or respond to the thread during the Q&A and we will get through as many questions as we can. Click the link below to submit your question and include your forum name if you wish to be credited.

Click here to submit your questions >> SurveyMonkey

Hi Holotable Heroes,

In the State of the Galaxy today we talked about launching a Dev Tracker for Galaxy of Heroes. Ultimately, we believe we need a better way to more regularly communicate the status of issues. Long known issues posts on the forums can be hard to digest and maintain. To solve this, we reviewed a ton of different solutions, including working with several teams inside of EA. We landed on a dedicated Dev Tracker Trello board... Read more

Hello Holotable Heroes,

It’s that time again - State of the Galaxy! As we are writing this State of the Galaxy, we’re recognizing that these may not look the same every time. Last time we spoke mostly about our intent and this one is mostly a check in - although we do have some new things to report. Let’s dive in.

Follow Up - GAC
We’re making progress on getting the next Championship (and our first, lightly themed one) pulled together. Our first themed championship will focus on the First Order and you’ll see First Order flavored feats, portraits, and titles. Start dusting off your First Order characters and get ready for the Championship after ... Read more

Hi Holotable Heroes,

There is a price discrepancy with the Galactic Upgrade Kit III bundle. Currently, Android has the bundle listed at a higher price than iOS. This is not intentional and we are working to get this fixed as soon as possible. Anyone who purchased the bundle at the higher price will receive a refund for the difference. We will provide more details on when this will occur once we have resolved this issue.

Apologies for issue,
-Crumb

Hi Holotable Heroes,

We're collecting questions for the October Developer Q&A and will be answering your inquires live on 10/2 from 12:30-1:30pm PT (19:30-20:30 UTC) in the General Discussion Section of the Forums.

You can submit us questions beforehand or respond to the thread during the Q&A and we will get through as many questions as we can. Click the link below to submit your question and include your forum name if you wish to be credited.
Click the link to submit your questions >> SurveyMonkey

Hi Holotable Heroes!

Today’s Server Update contains a temporary fix for Territory Wars. We will be rolling out the server update over the next hour. Once complete, we will notify you in this thread and your client will need to reboot

CHANGES

• [EVENT] - Prevented an issue that causes Territory War Fleet Nodes to lock out Guilds. Read more on the topic in our post here

Hi Holotable Heroes,

Today’s Server Update will include a temporary fix for the bug that causes some Territory Wars Fleet Node to lock out Guilds from accessing the node. This occurs when a player removes a starting reinforcement unit after placing several reinforcements and leaves a slot in front of the other ships open (see below). You can still set up a squad on defense without filling in all reinforcements or placing none at all as long as you don’t leave a reinforcement slot open “ahead” of other reinforcements.

In the short term, players will see the error below if the bug occurs and their squad will not be placed. You’ll need to restart your client and you can place your squad again correctly.

We apologize for the inconvenient restart in the short term but it’s important to get this temporary fix in place quickly... Read more