The Division 2

The Division 2 Dev Tracker




24 Mar

Comment
    UbiT00n on Forums - Thread - Direct
Originally Posted by SlayerCube
The biggest thread in this forum of this [Removed] was closed by forum administrator. So we got the answer what will happen ... nothing. No sign of live from Ubisoft. Thank you a lot for this wonderful type of communication.
The thread was closed for the constant inappropriate language, toxic behaviors, flaming and harassment. I spent a great chunk of my time going through the thread and editing up people's posts and sending private messages/ infractions when needed.
Also, I am not a forum administrator, I am a community representative.

"Community Managers & Community Representatives are Ubisoft employees who assist the Community D... Read more
Comment
    UbiBlush on Forums - Thread - Direct
Hello,

The previous thread you are referencing was closed due to flaming and users attacking one another. We currently have a thread here where we will be posting updates as we get them, so communication is still ongoing:

... Read more
Comment
    UbiT00n on Forums - Thread - Direct
Yup as mentioned above by CategoryTheory, this is currently only happening to those on PC.
Comment
    UbiT00n on Forums - Thread - Direct
Closing this thread as I seem to be deleting messages for not sticking by the forum rules.

I will update this thread when we have more information about the ongoing crashes for PC.
Comment
    UbiT00n on Forums - Thread - Direct
It's a known issue, you can find a thread of people experiencing the same issue here: https://forums.ubisoft.com/showthrea...ter-the-update

Our teams are investigating currently.
Comment
    UbiT00n on Forums - Thread - Direct
Originally Posted by NenekaJPN
Last night ? This happen 1 month ago. But not this like this.

Last time crash happen around 30 - 1 hours.
Yes, a new variation of the crash occurred yesterday in which our teams are working hard to rectify.
Comment
    UbiT00n on Forums - Thread - Direct
Originally Posted by iwontbeback
awww,so the team was sleeping and no one was investigating despite being told otherwise,well i think its important for them to understand that i work nights to pay for my entertainment and i never
said ill pay for my U+ and did it days later unless im gonna get that option now then its all fine and dandy take aaaaall the time u guys need...
As Ubi-Johan has shared

"We got on it as soon as we got in to work this morning as we are located in Sweden and are working non-stop to find a solution.

I appreciate the frustration of not having any concrete updates over the night, but even developers need sleep!" ...
Comment
    UbiT00n on Forums - Thread - Direct
Originally Posted by SciaguRambO
So, after 20 hours or more of this mess, you come in here to say you won't say anything worth of the time spent reading it?

Good job! Really! Everyone in here knows you are investigating the matter since 13/14 hours ago! Professional AF.
I think it's important to understand that the team is based in Sweden in the EU. The issue occurred late last night and the teams are working on this swiftly this morning to investigate.

I can assure you code presented in this thread have been forwarded to teams to assist with the ongoing investigations.
Comment
    UbiT00n on Forums - Thread - Direct
Originally Posted by Angry_Gekko
As always: Massive+Ubi -> things can't get worse. No communications, no solutions, no quality testing, just plain incompetence.
We have now communicated across the forums/ Twitter and Reddit to say that this is something that we are investigating.
We will share more updates when we have them.
Comment
    UbiT00n on Forums - Thread - Direct
Hey Everyone,

I can understand your frustration on this one but please understand that our teams are hard at work investigating the crashes.

We will update you all when we know more.

Please ensure that you are posting within the forum rules which you can find here: ... Read more

23 Mar

Comment
    UbiFate on Forums - Thread - Direct
The best way to report a suspected cheater is both in-game and through the Support Portal, as naming and shaming is against the Forum rules. ... Read more
Comment
    UbiFate on Forums - Thread - Direct
I'm sorry you feel there is a lack of presence on the forums regarding this issue. Rest assured that we do keep an eye on things, and do work diligently to forward these reports to the devs even if we don't have time to respond to everyone.
Comment
    UbiFate on Forums - Thread - Direct
When we have an update regarding the crashing issue we will usually make posts on our social media accounts as well as on the Support Forum. I am keeping an eye on the report and gathering info where I can, and will try to update you all when possible. ... Read more
Comment
    UbiFate on Forums - Thread - Direct
Hey all,

I'm sorry to see that this latest update has caused an issue with The Division 2 hard-crashing after a few minutes. The team has been alerted and we will follow up with any updates regarding the investigation, however at this time I'm afraid I don't have any more information to share.

Your patience and understanding is greatly appreciated!
Comment
    UbiFate on Forums - Thread - Direct
Hey B1RDDOG59, thanks for the heads up! Would you be able to grab a clip of this disappearing behaviour so we can forward it to the team? And does this happen in co-op, single player, or both?
Comment
Rest assured that the team is looking at this on a daily basis to try and determine the cause and find a solution.

Please check in on our support thread for any updates and steps on how you can aid us in our investigation.

We acknowledged his issue in o... Read more
Comment
There's an option in the settings menu where you can alter how your agent takes cover.

I play on Playstation 4 and I have my setting to hold the cover button for a period of time before my agent hugs a wall. It took some getting used to but it helped me control how I wanted to take cover and avoided my agent sticking to walls when I didn't want her to.

I hope that helps you too, hopefully that would work with rolling and hugging walls as well - pretty sure it has happened a lot less for me after changing it.
Comment
    UbiBlush on Forums - Thread - Direct
Thank you for reporting this and for the videos. I will pass them on to the team so they can have a look into it.

22 Mar

Comment
Originally Posted by tnt.4321
Is anyone else having issues with the division 2 gameplay....the loot button is not working and I can not fast travel..there are other problems as well
We'd love to look into it further to see what is happening, are you on PC?

If you can capture some video of the issue that is also super helpful for the team to get a visual of the issue
Comment
I've added your thread to existing reports, the profanity filter can be a little overly cautious and I have made sure the team knows that this is something that you would like to see eased up on

I have also closed the thread.